Earthwise Home Services

Mike S.

Called Earthwise a few weeks back to schedule a water heater maintenance check.Upon arrival
at my home, Ray and Bobby did a complete inspection of my plumbing fixtures in the kitchen, bathrooms, water heater, and main drains. They flushed my water heater and replace the anode rod, and even inspected my sewer line with camera. These guys were completely professional, courteous, thorough , and knowledgeable. They educated me about my water heater and how to keep it maintained. I WILL DEFINITELY use Earthwise again and I highly recommend their services. Ray and Bobby's customer service scores were off the charts!

Doug K.

$268 to change an anode Rod. That was with $30 off for 5 minutes work. Guess the rods are gold plated.

gracie b.

I recently engaged Earthwise to replace a sewer line and was very pleased with the service provided by Robert, his assistant (Chris) and a company manager, Uriah. Everything associated with the plumbing went exactly as described. Although there was a small issue with the refilling of the trench, Uriah took time out of his Saturday to come to our home, review the issue and arrange for it to be satisfactorily resolved within 48 hours. I found them to be fair and to take professional pride in their work. Thank you, Earthwise!

Ron L.

Nick serviced my ac unit and did an excellent job. He let me know everything he was doing and had my drain fixed, my coils cleaned and my freon levels checked in a matter of 30 minutes. I was so impressed that I signed up to have them do a fall and spring checkup.

Update:

Had Earthwise install a new system for me - VERY expensive. Nick and associate did an excellent job and the ac works great. The only concern I have is the air return filter. It fits in a metal unit that looks like it was made in somebody's garage and the actual filter fits so loosely in the unit that I don't see how it filters any air as it at seems that the air just flows around the filter. I'm no expert and EW told me that they have installed about 100 units just like this one. If someone could post a picture of their filter unit I would really appreciate it. Thanks in advance

Scott H.

Needed same day help with my under sink pipe that corroded through and started leaking. They helped get me a service time that worked for me. Technician was courteous and helpful and the pricing reasonable. I will use them again in the future.

Kay S.

Beware of free offers! We were offered free maintenance on our air conditioner. Instead, if doing any maintenance, we were told the freon was low and we needed to replace the entire HVAC system because it was too old. He didn't even wash out the outside unit (i.e. maintenance.) After that appointment, our system started freezing up several times daily (it had never frozen up in the past four years). We had a different company recharge the freon and wash out the unit and it hasn't frozen up since then. So draw your own conclusion. Earthwise sent a different person out for free maintenance our hot water tank. Guess what - he said it needs to be replaced. So I am getting a second opinion on it too.

Betsy W.

earthwise came out to inspect our water heaters. David was very thorough, explained what he found, and offered solutions. as it turns out, one of our water heaters was 15 years old! to prevent a disaster, we had a new one installed on the same day! We look forward to our continuing relationship with Earthwise through their service agreement.

heads up - a good water heater inspection is much more than looking at the unit for about 30 seconds and announcing it good....as previous companies have done. If you want the job and inspection done right, call Earthwise!

Jess P.

Earthwise somehow made my previous, terrible review disappear. They responded quickly but the plumber got mad when we wouldn't sign off on thousands of dollars of work that very moment. We said we'd have to get a couple more bids for such a large job and he was pretty nasty about it.

The next plumber we got fixed our issue for less than $300, so obviously Earthwise was trying to sucker us. That's not really my beef with them since we didn't get hoodwinked.

My problem is that now their sales office keeps calling and offering us free inspections, despite being asked to be placed on their do-not-call list. Beware doing business with Earthwise -- unless you like unsolicited sales calls.

Dawn M.

An excellent experience for what could have been a very tough situation. My "hybrid" hot water heater stopped working and when I checked it I noticed a leak. My first call was answered by a real human! (unlike the several other companies I called and had to leave a message). I made an appointment for the SAME DAY! When I had additional questions about their ability to work on my strange hot water heater, Ken, the President of the company got on the phone with me and explained everything to me. He spent nearly 30 minutes talking to me to answer all of my questions and concerns. I received a call 30 minutes prior to the technician's arrival, as promised. Then Justin showed up right on time. He answered all of my questions and tried hard to fix my current water heater, but in the end it just was not meant to be (you just can't get parts for these Eternal hybrid systems any more, and the leak was pretty substantial - BTW, this fact was echoed by nearly every Plumbing company that called me back). So I asked for pricing on a new hot water heater and he laid out all my options. Justin was patient and explained everything. He worked late to be sure I had hot water tonight! Thanks Justin!

The experience was so good that I've asked them back to do some other repairs. Highly recommend this business.

M T.

We had them replace 2 AC units. Great service. Very punctual and professional. One of the units had a problem (manufacturer) and they were out in a few hours to fix it no questions asked (on a Sunday!). Also was great to see my electric bill cut in half the next month!