Earl's Performance Plumbing

Jai J.

Charges heavily for simple service. $350 for replacing a disposal!
Stay away from these hawks that take advantage of your situation!
Neither me nor my realtor and friends will use their service any more. Very disappointed!
Jai

Julie Ann M.

The plumbing team at Earl's continues to offer outstanding, quality plumbing and customer service! Paul provided maintenance services for our on demand water heater and also did a quick look at our pump to be sure all was in order. Thanks again for being stand up guys in this most often times sit down world.

Susan S.

They came quickly which is why they get two stars. Had a broken supply pipe into my house so pretty desperate. Charged off a price schedule with nothing to do with how easy or hard job was. Really expensive. $350 to patch a PVC pipe. Offered me their service package at $99 per year where they drain your water heater. I passed. Asked if he could check my water heater and then told me it was reaching the end of its useful life. It's six years old. Didn't know how to repressurize the pressure tank and said something was wrong with my pump. I showed him how to do it. Wish Able Plumbing had been available.

Kari O.

Learned the hard way. About a year and a half ago I called Earl's because both of my toilets would run from time to time. I've had that happen with every toilet I've ever had so I didn't think it was a big deal. The plumber from Earl's came and told me it would cost around $200 to ""rebuild"" each toilet. That was a real shock for me but I wanted to get chair height toilets anyway so I decided to put in new toilets instead. I had to get toilets with a low tank because of a bathroom shelf that is over the toilet. He gave me an estimate for the ""only"" one he could find at $465. I found them for $299 at Home Depot and ordered them myself. He installed them for a very high price. I found a toilet afterwards for $100 less that actually had a shorter tank but my bad for not researching more closely. In the past six weeks one of my new toilets started to run again off and on. It was the same thing as the old toilets. Called Earl's, guy came out and said it wasn't leaking but he thought it might be the seal and it would cost me $335 to ""rebuild"" the toilet which I have only had for one and a half years. $335!!!!!!!!!!!!!!!!! He said it was because I was using the Clorox tabs which I had put in probably three in the past year and a half. So I had another plumber come out and he fixed the seal for $46.99! Steer clear of Earl's. I'm so mad at myself for getting tricked in the first place. Never again.

Linda W.

Charles was prompt, professional and communicated in a manner that I completely understood the pros and cons of taking care of a minor water blockage problem. Although I was quite pleased with his customer service, I was later told the issue with parts included could have possibly been done for less. Overall, I found my experience with Charles and his problem solving ability to be well worth what may possibly have been above market value. Would definitely call Earl's again but would bid project out for cost comparisons.

Donna G.

For the past couple of years I have been dealing with the prospect of getting my leach lines repaired and was saving up money in case I needed a new leach field. After asking around and getting no real recommendations I hired Earls Plumbing based on their Yelp reviews. So James told me it would be ""No more than 300.00"" To dig up the septic tanks and use a camera to find what was wrong in the field and this included jackhammering up the sidewalk. After they destroyed my back yard with the concrete they said I had NO leach field and they would need to install one so they hired a septic pumper, a backhoe to dig up my back yard for the county to inspect and wanted to put a leach field in. I hired a friend to keep digging and in FIFTEEN minutes he found the leach field that took Earls TWO days to not find. It dawned on me after they had done all this ""how could I NOT have a leach field for all these years of having a septic tank?""
In the end Earls wanted to charge me 1387.00 for something they said would cost more than 300.00. I am pretty sure that James took the pipe leading from the tank to the leach lines when he dug up my ground so I would believe him that there was no leach field.
I had a real plumber who Is Randy from Precision (awesome guy) to connect the septic to the leach field and it was less than 200.00
Earls was trying to get me to put in a new leach field when I had a perfectly operating one and charge me over 7000 more than originally quoted.. EARLS PLUMBING sucks

Doug M.

Terrible, the work they did is a nightmare, after I showed Donnie the manager where the pipe gets connected to my septic tank , he busted it, covered it with dirt and connected to a pipe that doesn't go any where and I have been requesting them to fix it since the work was done and they refuse. The sink they installed leaks they've come out and tried to fix it and three years later it still leaks and has created mold on the new cabinet I purchased from them which they over charged me several hundred dollars, and broke as it was installed.

M B.

This is my second review. Part of business is knowing that you did something wrong. After receiving their bill and leaving a message, I did receive a call from someone higher up. They understood my concerns, waived the bill, and, the part that says this company is a responsible one, they paid for my pump I had picked up. It had been wired which meant I couldn't return it. So, not only did I not get a bill, they reimbursed me for the pump I bought. So, my review went from a 1 to a 4 star.



I guess I'm feeling sorry for the employee that was sent to my house for pump work. Mostly because he was the wrong guy to send. For starters, if you're going to do a job, its best to review what you're doing first. By not doing that, you create an even larger problem. By not knowing what was truly needed, it left me without water for 4 days and having you're employee tell the customer, me, ""don't worry"", we'll be out here Monday (another 3 days without water) to finally fix it right. If you want to add even more insult, the ""fixed right, right now"" motto needs to be changed to add ""fixed right after days of starting with $400 repairs to even quoting a $2600 solution. Bottom line, I called them Friday and let them know I'd fix it. I went to Grainger in Sacramento, picked up the right parts and repaired it in 3 hours. Its never worked better. So, in lieu of a $2600 pricing that ""included everything"", whatever that meant, I spent $724 at Grainger and $20 in plumbing parts (pipe/fittings) and did it myself. Again, I feel bad for the employee that was relying on the office for the ""right information"" to fix it ""right now"". Horrible company to deal with. Don't waste your time. I hired Peters Well Drilling to work on my pump systems for my wells (another issue) that following Monday. None of the baloney stories. They billed by the hour and got it done. Stay away from this company.

Valerie P.

BEWARE! Scare tactics and they do not fix the problem. Loss of water pressure. Tech said it was due to galvanized pipes. 4k and then some to replace pipes. 1k to just do the main line to kitchen. Called another plumber, the filter was clogged in the faucet. Scam artists.

Carroll C.

With all the great reviews I called Earl's. The fellows that came out were wonderful and sounded very knowledgable. Rather than simply putting in my new fixtures (replacing old ones) they told me the kit did not come with everything. Having just spent almost $1,000 on a bath tub and bathroom sink fixture this seemed odd that everything would not be there. That after noon I received my estimate to replace the old with the new...$675. I called another equally known service in Chico and they also serviced my area. They came out spent less than an hour; found all the pieces and charged me $175!! I do think Ryan's estimate for Earl's was CRAZY. This is not acceptable.