Earl's Performance Plumbing

Valerie P.

BEWARE! Scare tactics and they do not fix the problem. Loss of water pressure. Tech said it was due to galvanized pipes. 4k and then some to replace pipes. 1k to just do the main line to kitchen. Called another plumber, the filter was clogged in the faucet. Scam artists.

Carroll C.

With all the great reviews I called Earl's. The fellows that came out were wonderful and sounded very knowledgable. Rather than simply putting in my new fixtures (replacing old ones) they told me the kit did not come with everything. Having just spent almost $1,000 on a bath tub and bathroom sink fixture this seemed odd that everything would not be there. That after noon I received my estimate to replace the old with the new...$675. I called another equally known service in Chico and they also serviced my area. They came out spent less than an hour; found all the pieces and charged me $175!! I do think Ryan's estimate for Earl's was CRAZY. This is not acceptable.

Ernie W.

Tech came to snake out toilet. Sold us on new high rise toilet. Overpriced but he was already there so we decided to go for it anyway. Capable young man did a fine job of installation. However, the water was turned off and the pipes drained by mean of an outside garden faucet during changing of the toilet shut off valve. The water was later turned back on but the tech forgot to shut off the garden faucet. An hour or so after the tech left we thought we heard running water. Inspection all around the house found the garden faucet at the back of the house had been running FULL OPEN. Full open for at least a half hour while the tech was still here and the hour or so after he left. Not so good during our drought situation. When Earl's was notified the manager offered an apology two days later even though the tech was supposed to call us personally. No offer was made to reimburse any expense incurred by the wasted water. Our water bill was just received and indicates 102 cubic feet were used over our month's allotment and therefore incurred a surcharge. Retail price of the toilet (not shown on invoice) is approximately $250.00. Our bill was $600.00.

David N.

Consider Earl's Plumbing for lawn sprinkler problems because they take care of landscape plumbing issues also. I had a broken PVC pipe in my lawn; after two wasted weeks calling the so-called landscape sprinkler businesses around Chico (who either never returned my calls or just stalled), I contacted Earl's. To my gratified amazement, they sent a technician out the very next day. I was quite impressed with Ryan's professionalism, know-how, and industry. He went right to work, digging a big hole in concrete-like soil on a 100 degree day, and repairing the busted pipe in no time flat. He even replaced a faulty valve on another circuit while he was here. Can't say enough good things about this outfit. If you need lawn sprinkler repair, don't even bother with the landscape/sprinkler repair guys in the Yellow Pages. Call Earl's first!

Mary D.

Our plumbing issue came at the most inconvenient time, Sunday/Mother's day. We called many companies in Chico but Earl's was the most responsive and reasonably priced. The service call for the estimate was not only free of charge but also timely (2 hrs after the initial call was made). Our technician, Ryan W., was fast, thorough, polite, and wonderful to work with. Highly recommended.

Steve P.

Donny was very responsive, helpful, and worked with me like a true professional.

J S.

Although friendly and knowledgeable, for a $115 part and 20 minutes of installation time on my water heater, it cost me $270! Think about it, that's $155 labor cost, $465 per hour is what they charge! Are you joking? I will not be calling Earl's again.

Matthew C.

I haven't needed a plumber in a while. My home warranty used to work with Earls and now they don't. I will be changing home warranty company. I Love Earls customer service. The employees are super helpful and have a nice clean and sober appearance which is far better than I have seen elsewhere.

Thomas H.

Do not call Earls!

Call a company that will do the job. This is a big box company that has a flat rates that can cost you $100+ dollars for doing 10 minutes worth of work. I was charged $195 for 1 hour worth of ""work"". He tried to snake my clogged pipe and had ZERO Success. Next he wanted to cut a hole in my Sheetrock and charge me an additional charge but again there was no gaurantee. Prior to the plumber leaving my house he wanted me to have my septic system pumped which I did not think was the problem. I called the septic pumping system company to come out and I was correct. They said the septic system was not full. I wasted $300 to get it pumped. In the meantime I had to stay at a hotel with my family on Friday evening because we couldn't flush the toilet nor did we have the ability to take showers because the tubs and showers will not drain. They said they would send a tech out the next morning. The person arrived at 6:30 PM in the evening (not the morning). He stayed 17 minutes and then told me he couldn't do it. He was lazy and attempted no work whatsoever. They said they would come back first thing in the morning. This started Friday morning and is now Sunday. The person was there a very short amount time and try snake it and unclogged it instantly. Earls cost me $200 for their service, $300 for my septic to be emptied which it didn't need, and a few hundred dollars in hotel and eating out breakfast, lunch and dinners and lost a whole weekend at my house because they couldn't snake the for three days! Do yourself a favor and call a owner operated company where they actually care for you to do the job correct.

Robin K.

Very helpful. Came out same day and on time. Finished the job and gave us great advice. Thanks!