E. Dennis Heating, Cooling, Plumbing & Electrical

Peter Y.

Use anyone but these people. I am closing on a house and asked this company to do a septic inspection. I scheduled out my call a week before they were to be there. i was under due diligence so had 10 days to get it done. 3 days before due diligence expired, they called and said they'd have to reschedule for the next. The next day, at the end of the day, they called and said, """"Sorry, we can't make it. You are on your own."""" Thanks a lot. I now have no recourse or options because you are so poorly run. If you have weeks or months, you may be okay with Original, but under due diligence? You are playing Russian Roulette. All I can do now is take my chances buying a house without a septic inspection or walking away.

Rob W.

Sincerely one of the best plumbing experiences of my adult life. David was skilled, responsive, personable and extremely professional in taking care of my broken sump pump. I will certainly be calling this company again if I have any plumbing problems. Definitely an outstanding experience and much appreciated in light of the urgency of the problem.

Laurie F.

Once again I needed a plumber and needed one fast...Adam to the rescue! They scheduled it convenient to me, arrived on time, completely fixed the aging toilet parts, left no mess and charged me a reasonable rate! Highly recommend!

Jennifer S.

These guys saved my behind when I needed a plumber...3 different times! They repaired my septic tank and came back out twice for other smaller plumbing issues. Don't hesitate to call and hire them!

Stephanie G.

This company has been great to work with. Last year we had them replace our hot water heater, and today we had a toilet replaced. Chris was friendly and professional, and offered us great advice (instead of repairing a 10+ year old toilet, he suggested a new Kohler because of their warranty, and the fact that it would save us money in the long run). We purchased a toilet from Home Depot, but when Chris opened the box, the base was broken! Chris was kind enough to wait while my husband ran to Home Depot to exchange it, and the install was done quickly and professionally after that. I would definitely recommend him!

Shawn S.

Randall did a great job. My leaks are gone, and it was completed within time and budget.

Rhonda S.

Had a couple of estimates from other companies before I chose The Original Plumber. They were less expensive, but neither came in my home to check water lines or pipes. Ryan, with OP came in and checked every single thing and explained everything in complete detail. He said he could patch the problem or completely fix it with a guarantee. Since my house is almost 40 years old I chose to let him fix with all new pipes! He is so professional and personable! The job was done very quickly and efficiently and I would definitely recommend and or use this company again!! Ryan is DA BOMB!! Great job!!

Kenny H.

Needed EMERGENCY plumbing repair so I called this business because of the reviews and the fact that they are right around the corner from where they were desperately needed. Their website says they offer emergency service and that their hours are 8AM-8PM 7 Days a Week. Called on A Sunday morning at 8:18AM, got an answering service. They took my information and told me they were sending it to the on-call tech. Waited 35 minutes, no return call so I called the answering service back. This person tells me that there is a note stating that a plumber would be dispatched as soon as possible but I would not get a call until the next business day! Confused as to whether or not a plumber was coming, I filled in the contact us information on their website. At 9:34AM I received a call from """"Tammy"""" who tells me that they DO NOT operate 7 Days a week and they DO NOT have on call techs for the weekend but she puts a request out and whoever wants the work will call her back, so she is at their mercy. I asked her if the owner, Brandon Burton, was aware of this incorrect information being on his company's website and she said that he had been made aware but she will bring it to his attention again.

Kelly R.

Excellent service! We got appointment the next day. Adam was right on time. Very pleasant! He worked to fix issue for an hour. I was so relieved when he said it wasn't a major problem. He didn't even charge me! I gave him a decent tip. Highly recommend!!

Masterstoneryoda -.

Review for The Original Plumber The technician that came to fix my toilet did an excellent job....however my tankless water heater was leaking and i asked him to tighten it for me. He informed me it had alot of corrosion on it. I told him i had just bought the house so i didnt know, but if he thought it was going to break to just leave it alone. He felt confident he could get it to stop..... now its leaking 10x worse and it has started to leak gas into my home now as well. I have called to see if we could work something out. I was told i would have to buy the piece and pay for replacement. Now i understand that it was already corroded but if he genuinely thought it was gonna break he shouldve left it alone.