Duck Duck Rooter Plumbing, Septic & Air Conditioning

Richard Davenport ..

Extremely responsive and professional. 2crew members responded and were polite and professional and resolved the issue within a reasonable timeframe.

Linda A.

They were very professional, explained everything in detail about pumping out the septic tank and when things were more complicated than expected, they didn't even charge more than quoted. An excellent value, especially when we'd researched reputation and gotten quotes then they didn't even charge more. They even called to see if they could come early. Everything we requested was done and I'd definitely recommend the company to anyone.

Rick K.

They did an amazing job with our septic system and Troy made us feel comfortable with his professionalism. We will use them for our other properties. Highly recommend.

Howard G.

Hi, JEA notified me I had a possible leak. I contacted Duck Duck (love their name). They responded quickly and had Michael come by and replace my townhome shutoff valve and helped me isolate the problem. Michael was amazing, very knowledgeable and friendly. I would highly recommend Duck Duck for your plumbing needs and I will definitely use their services again. Thank You.

Danielle ..

Had DuckDuck Rooter come out to determine an issue with the kitchen drain. The technician was knowledgeable and was able to determine what the issue was. We are going to work with them to resolve with next steps.

Tyler T.

Came out fast and gave us our inspection for a home we were interested in. Would use the service again. Friendly and professional

Louis S.

Had a water heater replaced. The service was faster than I expected, the installation was better than I expected, and the cost was lower than I expected. Now perhaps, my expectations are maligned, but I would definitely call them again!

I-read-it S.

Had our septic pumped out. They were timely, thorough, friendly, and there were no surprise charges. My family used the same rooter company for 30 years on the same property and when we had issues with pricing and scheduling we weren't very happy and tried Duck Duck Rooter. If they continue with their same work values and timeliness, they have a new customer for life!

Nancy M.

I did Not choose to go with this company for several reasons: When I called to ask for an estimated cost for the work I needed done, the female that I spoke with was distant, curt and disinterested in gaining my business. She was less than helpful only saying """"they charge $150 per hour and she had no idea how long the job would take""""..... I would suggest she either has additional customer service training on how to speak and treat customers or you Hire someone else who represents your company in the manner customers expect.....

Dave G.

We had marcal at our home doing work last evening and he was a great rep for the company ,fast,effiecent,very friendly and helpful qnd very thoughtful in regard to keepong home cleqn.He was fixing a busted toilet at 6:30 pm and had job done in 50 min. I was expecting to get hammered on rhe vill but from that it was fair,i think we have dound our plumper for all future work needed