Duck Duck Rooter Plumbing, Septic & Air Conditioning

Rex G.

We needed a septic inspection for buying a house. Duck Duck Rooter Plumbing made the costs involved very clear before coming out. They provided a great report that was very clear and easy to understand. Would definitely use them again.

Angela R.

Amazingly fast response time and they left my yard just like they found it. Very nice people that explained everything that they did to get our septic tank back to efficient working condition. Will definitely use them again if we have any problems.

Heide N.

I bought a house a couple months ago. I've had several issues with the sewer system since buying the house. Every time I have called duck duck router they have been able to come out quickly and work on my problems. They are even available in weekends!

Hollie O.

Everyone I spoke to were very polite. The people who came out to pump out our septic tank were very nice and did a great job. They were fast and didn't leave behind a mess. I would recommend to anyone who needs their septic tank pumped out to call the Duck.

M C.

I would not recommend them. I had a number of issues with them. They did respond quickly to pump out my septic tank. Neglected to pump out the second tank and had to schedule another appointment. Which I also was charged for! Didn't seem very knowledgeable.

Stacy D.

They were professional, responsive and personable. They provided several recommendations which we agreed with.

Doug D.

I called Duck Duck Rooter on a Friday and told Jason, the person who answered the phone, that it wasn't an emergency. Jason told me that he could call me the following Monday mid-morning and we would set up an appointment for one of his technicians to come out to the house and check out a drainage problem I was having with my washing machine. Well Monday morning rolls around they don't call so at about 12:30 I called them up spoke to Jason again who told me he would call me back shortly and that there was a technician in my area that would be able to swing by and look at my problem. It's now over a week later he never called back and I never saw a technician. Evidently my business wasn't important enough to him to bother returning a call. So if you wanted to be treated disrespectfully and unprofessionally I recommend Duck Duck Rooter. You could bet your bottom dollar that will be the last time I call them and I damn sure won't be referring anybody to them. Hopefully I can find a plumbing company that will show me some respect and actually call back after I've spoken with them and not lie to my face and not bothér calling back. If you don't want/need my business or just too busy be upfront and say as much.

Caitlin S.

DDR was very knowledgeable, efficient, and helped solved our problem. Not to mention the techs that came out were super friendly and had great customer service. Highly recommend!

Je Suis L.

I believe the service received for the price is unmatched. I had a wonderful experience with Brian! My front yard was basically flooded and Brian came out and took care of everything in a very timely manner. As I mentioned before, the best thing about Duck Duck Rooter is the price! Brian worked quickly and got the situation under control. Duck Duck will be my first choice in future plumbing needs.

Faith D.

Call Darrell Crews Septic! Duck duck rooter was the worst; the workers had no idea what they were doing and not paying attention. They almost took down a power pole and line and told me to call to get it fixed. Huge fiasco. Sent them away I didn't want them on my property any longer no telling what else they would screw up. I found Darrell Crews Septic through a neighbors recommendation and they were great and 50.00 cheaper.