Drains Unlimited

Annie A.

I seem to have bad luck with plumbers. Finding a good
one is like finding Waldo! But I struck gold with Drains
Unlimited and Master Plumber James. After numerous
plumbers did not return my calls or emails (with pictures
of the leak!), James determined that the faucet I had
purchased to replace the corroded oldster that came with
the house, would not fit the wall pipes. ""Oh, no,"" I said,
love this faucet. It has 'hot' and 'cold' on the handles."" James
was not deterred. He showed me pictures of the brand he
wanted to buy that would fit the pipes, and drove to the
supply store to snag one just like the one I bought that didn't work. Couldn't be more pleased with this nicety and with the installation and clean up. He went the extra mile. I could get used to this. Will,
without question, use this company again and ask for James. Let me add that Linda, who fields phone calls and makes appointments, is
efficient, attentive and actually calls you back when you leave your number.

S M.

I was introduced to this company because our building recommended them. They are professional and let me know what I need or don't need so they don't overcharge me.

Others keep getting recommended but they are hard to get a hold of or don't offer the same experience as Drains Unlimited.

Brandon W.

Drains unlimited saved the day. I recently remodeled a home. The contractor did not uninstall my bidet. Despite me mentioning it plenty of times as well as playing the seat next to the new toilet I purchased. But this is not about them. I reached out to Drains, spoke with Linda who was kind, courteous and knowledgeable. We talked about the job and she had me send in some photos. The reason the job was so complex is because the toilet actually needed to be taken off and reinstalled with the seat attached because the space we have is not so big. The guys came out. Looked at it. Gave me a fair price and said they can try to do what I asked. Well they freaking did it. My poops have never been better. They wife loves the heated seat haha.

Thank you Drains!!!!

Wayne C.

Very knowledgeable team that is equipped to handle maintenance of our drain using the right blades and augurs for the situation presented. My number one go to guys.

Natasha T.

Our drains were stopped up for several days while incompetent plumbers tried incorrect fixes. One plumber inserted his machine into an opening that had nothing to do with my problem. Another proposed a $1900 fix, and possibly more. Drains Unlimited quickly determined what the problem was and completed the repair in about one hour. EXCELLENT SERVICE.

Austin C.

There are certain companies that just need to close up shop & in my opinion this one of them. I have used them a few times but each time my experience has been so so. This time around I just had enough of the poor service & lack of professionalism.
1. I asked for a heads up so I'm not wasting my time. I got a 30 mins out call at 8:10 am for my appointment. I asked Linda for the crew ETA, she says 30 mins. They show up at 9:08 an hour later.
2. I asked if the guys could fasten 2 faucet heads that I noticed were loose while I waiting for close to an hour which I'm happy to pay for. The guy says they can't and it needs to be added to the work order. Seriously, would have taken 10 mins for both. They have the tools, there are 2 guys and they can't do it.
3. Linda is a grumpy customer service person that has the amiability & helpfulness of a security guard at Guantanamo Bay.
No thank you.

Susan D.

They were very professional from start to finish. They made sure that everything was done correctly. They are masked and covered their shoes.
James worked on my bathtub and he brought an obvious great knowledge of his profession. All the technicians I have met were very friendly and Linda, who works in the office is so pleasant and makes sure to follow up on all the scheduling issues. I recommend this company for all your plumbing needs. Real good people!

R E.

I always count on Drains Unlimited for top service. Today was no exception. Three men showed up promptly, with masks! And fixed the problem quickly and within the estimated cost. Experts at what they do, I highly recommend them.

Mike W.

On time, efficient and professional, and got our grim job done. $160 for the call out - glad to pay it. These guys were excellent. We'll be calling them next year for a maintenance clean out.

Ron S.

I've been working with Drains Unlimited for more than 15 years and have always had a great experience. I have referred them to many people and they have all had great experiences. They are honest, on time, friendly and great at what they do. If you have a plumbing issue, call them. You will be happy you did.