Drains Unlimited

Ron S.

Horrible.. charged me for work they did not do. I have been a repeat customer for 5 years, they have lost it. Not trustworthy and over charge for work.

Main line - $95 not done but charged for work
Alt line to street - $42 - yes done but I was not told this service would be extra
Kitchen sink - $42 - yes done, but again was not told this was extra
Bathroom sink - $42 - yes done, but was not told this was extra.

Now 2 weeks after this service the main line is backing up again.

Do not use these people

Karen N.

Finally found our plumber!!! Can't say enough great things about Drains Unlimited!! We will be using them for our annual sewer line cutting & I would recommend them to anybody.

Came home to our bathroom and two side rooms underwater... I slipped, cut my foot really badly, bleeding everywhere, panicked & called any plumber that would come to our house immediately.

Unfortunately it was Rescue Rooter- LA Basin- he snaked the sewer line ($253)/ fixed a sink ($150). Total cost = $403 Then the supervisor (Chris H) came & used a camera for inspection- gave me the $275 price for free but then told me it would cost between $1000 to $10,000 to actually get the job done. (Actual estimate- $275 to locate the roots (when they had already seen it from the camera) & $900 to jet out the roots. SERIOUSLY?!?! When I told him that I needed it written down & I was going to call other companies for additional quotes he became rude/ short and said that he had two other stops to make.

I called for quotes & was really impressed with Linda from Drains Unlimited. Patrick came the next day and again, I can't say enough great things about him too! He was very professional but laid back and he knew exactly what was going on. Their cost: $109.00 & recommended RootEx- slow growth on roots

Long story short... I'm updating my emergency list with this company & figuring out other reputable companies as well.

susan l.

I have been managing rental units for almost 20 years now. I've had my share of dealing with a lot of different people. I can't say enough about Drains Unlimited. I am completely satisfied with their customer service, communication, quality work and honesty. I feel that I finally found a plumber that I can trust and relay on. I need a plumber somewhat on a regular basis and I know I will definitely be using Drains Unlimited in the future......I actually programmed their number on my phone!

Nicole G.

Drains Unlimited is an outstanding plumbing outfit. We had our water heater kick the bucket on a Saturday morning. Gaby came promptly and by early afternoon the hot water was flowing and we were back in business. We have used them before and will use them again. Great job all around, very professional and excellent service!

Michele B.

These guys came to my rescue with little/no notice late on a Friday afternoon. My kitchen sink was clogged and getting close to flooding the kitchen. My regular plumber sold his business and I couldn't find another plumber I could trust that would come out before Monday. Someone recommended Drains Unlimited so I called them and they had someone out within a couple hours. Very nice guy who did the job in no time with very reasonable, fair prices. I'm really glad to have a new plumber I can trust!!

Aleese O.

Second review for these guys. We needed some minor plumbing repairs. Once again they were terrific. Quick response, on time, professional and honest. They charged me for 1/2 service call for a minor fix and didn't try to ""up-sell"" me on unnecessary repairs.

Thanks again!

Eric F.

I want to let everyone know how great Drains Unlimited (DU) is. I've seen the great reviews on yelp, gotten confirmation of the great service from friends and scheduled them to come to fix a leak under my sink. Unfortunately because of the rains this past weekend they were completely booked on Monday when I called them so we tentatively scheduled a Tuesday morning appointment.

I was supposed to call DU back if I found a plumber to come sooner. Unfortunately I forgot to call back and cancel after I got another plumber to help us on Monday and the DU plumber showed up as scheduled Tuesday morning. I really appreciate the professionalism and commitment to on-time appointments, and although I used another plumber this time, I will be certain to call Drains Unlimited for my future plumbing needs.

Alan S.

I had a great experience with Drains Unlimited. My service man was Tim. He was nice, personable, knowledgeable, helpful, and honest. I had used the other two heavily rated Yelp plumbers, both with disappointing results. I still needed a plumber, though, and found these guys on Yelp. I'm glad I did.

It is 6:44 PM and I just called their office (without leaving them a message that I was about to leave them with a 5 star review) and they called me back immediately. I assume this is normal practice. I'm another happy customer.

Mike B.

These guys were awesome, gave me a 2 hour window to show up and came towards the end of the 2nd hour, but no big deal. The guy unclogged my shower within 15 minutes, was nice, and explained to me what the issue was. It only cost $85, instead of the rotorooter $250. I would recommend them to everyone

James U.

I had a clogged yard drain. Patrick came out on schedule and performed excellent work in removing the blocking roots and mud and also recommended a root killer to help prevent future blockage. He was greatly more conscientious than other drain cleaners that I have employed and charged a very reasonable price.