Drains R Us Plumbing and Drain Cleaning

Erin S.

We had an ongoing issue with our garbage disposal. I sent a message to Drains R Us and received a response within an hour with a time frame they would be coming out. They arrived promptly and assessed the situation and provided options on repair. They came with all equipment and supplies and completed the job very quickly on the spot. I will definitely be calling them again with any issues!

kim g.

OMG!!! After having spent the weekend with a leak in the copper pipe in my attic, Roto Rooter came and gave me an estimate for $410.00 to fix it. Let me think about it...Ok, no! I reached out to Drains R Us, and within 5 minutes Kit responded. He agreed to squeeze me in today and send someone out. He didn't just send someone out, he sent 2 terrific professionals. They were personable, knowledgeable and helpful. They completed the job in a timely fashion and we paid a fair price for the work. I now have a plumber for life!

Chris K.

I have a condo in Fairmount and these guys are the third plumber we've tried out in the past few years. Hands down they are the friendliest and do not try to push you into more expensive repairs!

Had some leaks from the relief valve in our hot water heater and the condensation line from our HVAC unit. Tuan came out and looked at it, and gave me my options - the cheaper fix would be to re-glue everything, and the more expensive fix would be to replace the piping. He didn't try to push me either way and let me make the decision. Decided to re-pipe everything, and he was great! Highly recommend and will most definitely use again!

Hannah P.

Kit replaced our garbage disposal in half an hour! He is a rockstar! They were on time, and responded to me right away at 5 o'clock on a Saturday. They arrived Sunday morning.

Cecilia C.

If you're looking for professional, reliable and friendly service for all of your plumbing needs, these are the guys! They hooked up new kitchen sink/dish washer plumbing, replaced pipes to the hot water heater, fixed garage water spigot and fixed upstairs leak. Yes, a lot of repair needed for this house and yes, they fixed it all! Surprised to also see these guys go over and beyond... explaining in detail every step, providing expert advice and even conducting follow up calls to ensure all is well. Would highly recommend!!!

Katie C.

Tuan came out to fix an exterior storm water drain and while he was here he offered to install my new reverse osmosis water filtration system for half of what other plumbers were charging. There were unavoidable surprises with both jobs and Tuan was able to figure out solutions quickly for the water filter install and work with me to figure out options for the outside drain. He is knowledgeable, easy to work with, reasonably priced, efficient and neat. Great plumber and honest too!

Eric H.

Finally, plumbers that I can trust! They came early and were professional. They explained the current situation and how much it would cost before conducting the service. Its been a week since the service and my kitchen sink has not clogged back up. I highly recommend these guys.

Jennifer H.

Can I just say these were the nicest plumbers I've ever met?! They came out quickly and didn't try push me into a more expensive fix. They patiently explained my problem so I understood, and offered fair pricing for their service.

I had water coming into my basement and they found a clog and a faulty down spout placement. They found the problem and fixed it in one day.
They even took their shoes off when they came inside.

I'll be using them from now on.

J S.

Twan was the best! He fixed my toilet in less than ten minutes and was prompt to arrive for my emergency. I tried plunging, I tried hot water, I tried dish soap and nothing worked. Highly recommend Drains R Us and Twan!

Justin F.

My wife and I were thrust into an unplanned kitchen renovation due to former homeowner neglect. The short version is we needed plumbing rerouted and new drains and supply lines installed. We hired Drains R Us because the price was right and both Kit and Tuan were very knowledgeable during the initial quote. We would have never been able to come in under budget without Drains R Us. We finally have running water in our kitchen again and couldn't be happier! Thank you!!