Drain Town Rooter

Don R.

Top Notch! Hugo was very professional, helpful, and took the time to explain the process every step of the way. Also, their pricing was the best I could find. Highly recommended!

Nadia M.

We had a clog in our sewer line and had dirty water leaking out from underneath our toilet. I saw a special offer from Drain Town Rooter and they were the only company that gave us pricing over the phone. Every other company required a site visit before they would tell us anything, even a range. In the end we had almost 5 quotes and Drain Town Rooter charged less than half of what the other companies wanted us to pay. They were very professional, honest, and helpful and didn't play games like the other plumbers. Randy was especially great. I would recommend them to anyone and they will be my first phone call if I need a plumber again.

Steve P.

I called on a Sunday morning to request service on a clogged kitchen drain. The person I talked to was very pleasant and professional. A technician was promised to arrive between 11:00 am and 1:00pm. He showed up shortly after 11:00 am. I couldn't believe that this happened so fast. The technician, Miguel, did a great job. He was very careful to make sure that he protected my property from any mess and/or damage resulting from his work. He carefully explained everything he was doing. No upselling. I will definitely call this company again when I have a plumbing problem to address.

Hogan S.

I don't like to beat down other plumbers and businesses. I'd rather pump up the good ones, and boy has it been an adventure until I found Drain Town.

Not the cheapest, but and it's a ""but"" you all need to pay attention to. They do it correctly and they put in the extra time to do it right. I've been dealing with about 10 other plumbers, getting quotes and bids for other projects. I'm also familiar with the CSLB and construction law. These guys are legit. As an attorney, I'm usually careful, but I trusted a ""friend"" and got screwed. Now I know Drain Town is the go-to. The work they did to clear the drains in the exterior drain system was perfect. David was especially working hard to make the house drain right. Kudos to David.

Here are issues I've had with other plumbers: one left toilet paper in the wall after doing some work, one tried to give me a bid without stepping in the house, one tried to sell me a new water heater I didn't need...oh boy there's more. Be careful out there folks.

Natalie S.

10 out of 10 would recommend Drain Town Rooter! David came out to unclog our only working toilet on a Saturday and was highly communicative and professional. We was efficient and fast and extremely considerate of our space! We hope we don't need to see him anytime soon but we will use Drain Town in the future!

Mike L.

Edit: I am changing my review to 5* because it is my fault, luckily they had recording of the service call and it was me that did not hear the part where she mentioned I'd have to remove trap it would be $199.
Normally I only give up to 4* unless service is impeccable, but they would come clear out drain on a Sunday, gave them extra star.
Guys if you have older houses, expect to pay $199. Most houses won't have clean out unless they were built recently.

Gary W.

Called them and they came out same-day on a Saturday. Sent out Hugo who did a great job. He explained everything and the options I could choose from. Will use them again for my plumbing needs.

Bbykells ..

David saved the day! He was on time, professional, kind,and efficient! I will absolutely be using this company again!

Gene C.

Over the years we have dealt with a lot of plumbers and other contractors. Drain Town Rooter is at the top of the list for professionalism. We had them install a whole house water treatment system which we had purchased. They provided an estimate on Friday and did the install on Monday. The work was done cleanly and timely. In the course of the install the plumber asked if he could upgrade the parts that came with the system (pipes, connectors, etc.) that the estimate was based upon to make the install more durable, and as it turned out had a cleaner look despite.. With our permission he did so and yet held to the original estimate.

Kerri B.

I am so impressed. We were in a dire situation with one bathroom in the house - - at night. This company had someone to our house and the toilet fixed within the hour. Personable, professional, economical...good to know there are still companies like this in the world!