Drain Rooter Service

Christopher C.

Todd was quick to respond, efficient, and the service was reasonably priced! Definitely my go to for these types of issues in the future! Thank you Todd!

Dennis C.

Very fast response on a Friday late afternoon.

Showed up with his mask on, professional and friendly. Todd was able to clear our drain quickly and cleanly (if that's a word :-)

Fair price and I would definitely recommend them again. Thanks

Blake W.

They were very quick to reply with a quote, showed up in less than hour, and quickly cleared the drain. Todd was very polite, wore a mask at all times and was very honest about some additional work that I asked about. i would definitely use him again. Thank you for the wonderful service.

Paul T.

We are incredibly appreciative of Todd's excellent work. We had a sink drain that was leaking, and Todd came out incredibly quickly. His quote was *extremely reasonable*, and it turned out to be a lot of work to replace our sink drain and piping, as it was all fused on. Todd also looked at some other plumbing issues we had and explained what was going on.

It is hard to find a plumber that is prompt, reasonably priced, and straightforward -- Todd is it.

He is now our go-to- plumber -- and I highly recommend.

Brendan F.

Drain Rooter Service was everything I could possibly ask for out of a rooter. Fair prices, prompt response time, transparency about the cause and potential solutions to my problem, and service that made me feel like I was his only client of the day. After a clogged line, Todd went above and beyond to clean out my pipes and was extremely transparent in letting me see what was causing my problem (roots). Instead of charging me more to get rid of my problem the quick way, he recommended that I use a different plumber with a specialized tool bc he didn't want to risk damaging my pipes. Would trust him with any other plumbing issue I have going forward.

Ben K.

Paul and Todd were awesome! Arrived within an hour after calling to fix a main sewage line clog and it was fixed within 20 minutes. Super friendly, knowledgeable, and affordable :)

Highly recommend!

Paul U.

Todd was great. He came to snake our washer pipe and discovered it was full of calcified output from our water softener. He also took a look at our water heater which was improperly installed and made sure it was connected safely. He also spent time to show me how to do things like flush the heater myself - great service! Best of all, he was prompt on communications and on time.

Will C.

I contacted Todd on a Friday evening at 6pm with two clogged toilets and by 7pm my toilets and main line were unclogged and all water was running smoothly. The price was reasonable, particularly for the speed and the time of day. He offered great information and I'm very glad that I decided to contact him. I wouldn't hesitate to contact Drain Rooter Service in the future.

Don R.

If you're skimming reviews, then then I'll just recommend you give Drain Rooter Service a call. If you're like me, you'll be delighted you did.

Backstory - Last night at 7 PM (of course, a couple hours after sunset this time of year), my son emerges from his shower saying, ""Dad, the water is not draining in my shower"". As you can imagine, that's something we never want to hear. But, there it was. After getting numerous towels in place to soak up the water in two back-to-back bathrooms (thankfully, it was shower water, not poo water), it was time to get someone out to my house quickly to get the sewer line flowing again.

I looked back a a previous review I did in 2018 for a drain service I recall being happy with. I called them, but I got a voicemail indicating they had closed for the day - just an hour before. With this situation being what it was, waiting until the morning in the hopes of getting into the service schedule wasn't going to work.

So, I began looking through reviews. I quickly came across Drain Rooter Service, and I liked the reviews I was reading. I saw that they were open until 9 PM, so I gave them a call at about 7:15 PM expecting to have to leave a message. To my surprise, ""Todd"" answered the phone and asked me how he could help. As it turns out, he was just finishing another service appointment, and he asked me to text him my address. I did, and he was at my house within 25-mins. That was a ""Wow!""

Todd quickly diagnosed the problem, and offered to power-snake my main sewer-line for a reasonable price. I was glad to hear he had a power-snake because the results of a previous hydro-jet service had only lasted two-weeks. Then, I had to pay a different service to do it again using a power-snake.

And, Todd's power-snake has a second 25-ft section that he added so he can clear-out blockages that are a little farther out than 25-ft. His power-snake had to go out there beyond the first 25-ft to clear-out the blockage. In short order, the extended snake had the backed-up sewer water flowing smoothly again. We tested with a couple toilet flushes, and all was good.

Wrapping it all up, these are the Positives:
1. Todd answered when I called.
2. He understood the urgency of the situation.
3. He showed up in less than 1/2-hr of being called.
4. He uses an extra-long power-snake to break-up blockages beyond the 25-ft range.
5. His service fee was quite reasonable.
6. He offers a 30-day warranty.
7. He was pleasant and easy to talk with.

Negatives: None.

All in all, Todd saved the evening, and he made me look like a hero to my family. Drain Rooter Service is my new go-to service for urgent sewer-line problems. I highly recommend Drain Rooter Service. Give them a try.

Thank you for Liking this review - and for sharing it to help others get their sewer-line issues to go away and feel great about the service they received.

William L.

Called them up on New Years Day and they showed up an hour after the call. Super fast, super friendly, and great prices. Todd and his apprentice showed up and were very professional and showed up with masks too. They got the job done quick and well. I used to call roto rooter, but not anymore. These guys are my go to for my yearly snake cleaning. They go the extra mile. 10/10 would recommend.