Drain Rooter Service

Ben K.

Paul and Todd were awesome! Arrived within an hour after calling to fix a main sewage line clog and it was fixed within 20 minutes. Super friendly, knowledgeable, and affordable :)

Highly recommend!

Paul U.

Todd was great. He came to snake our washer pipe and discovered it was full of calcified output from our water softener. He also took a look at our water heater which was improperly installed and made sure it was connected safely. He also spent time to show me how to do things like flush the heater myself - great service! Best of all, he was prompt on communications and on time.

Will C.

I contacted Todd on a Friday evening at 6pm with two clogged toilets and by 7pm my toilets and main line were unclogged and all water was running smoothly. The price was reasonable, particularly for the speed and the time of day. He offered great information and I'm very glad that I decided to contact him. I wouldn't hesitate to contact Drain Rooter Service in the future.

Don R.

If you're skimming reviews, then then I'll just recommend you give Drain Rooter Service a call. If you're like me, you'll be delighted you did.

Backstory - Last night at 7 PM (of course, a couple hours after sunset this time of year), my son emerges from his shower saying, ""Dad, the water is not draining in my shower"". As you can imagine, that's something we never want to hear. But, there it was. After getting numerous towels in place to soak up the water in two back-to-back bathrooms (thankfully, it was shower water, not poo water), it was time to get someone out to my house quickly to get the sewer line flowing again.

I looked back a a previous review I did in 2018 for a drain service I recall being happy with. I called them, but I got a voicemail indicating they had closed for the day - just an hour before. With this situation being what it was, waiting until the morning in the hopes of getting into the service schedule wasn't going to work.

So, I began looking through reviews. I quickly came across Drain Rooter Service, and I liked the reviews I was reading. I saw that they were open until 9 PM, so I gave them a call at about 7:15 PM expecting to have to leave a message. To my surprise, ""Todd"" answered the phone and asked me how he could help. As it turns out, he was just finishing another service appointment, and he asked me to text him my address. I did, and he was at my house within 25-mins. That was a ""Wow!""

Todd quickly diagnosed the problem, and offered to power-snake my main sewer-line for a reasonable price. I was glad to hear he had a power-snake because the results of a previous hydro-jet service had only lasted two-weeks. Then, I had to pay a different service to do it again using a power-snake.

And, Todd's power-snake has a second 25-ft section that he added so he can clear-out blockages that are a little farther out than 25-ft. His power-snake had to go out there beyond the first 25-ft to clear-out the blockage. In short order, the extended snake had the backed-up sewer water flowing smoothly again. We tested with a couple toilet flushes, and all was good.

Wrapping it all up, these are the Positives:
1. Todd answered when I called.
2. He understood the urgency of the situation.
3. He showed up in less than 1/2-hr of being called.
4. He uses an extra-long power-snake to break-up blockages beyond the 25-ft range.
5. His service fee was quite reasonable.
6. He offers a 30-day warranty.
7. He was pleasant and easy to talk with.

Negatives: None.

All in all, Todd saved the evening, and he made me look like a hero to my family. Drain Rooter Service is my new go-to service for urgent sewer-line problems. I highly recommend Drain Rooter Service. Give them a try.

Thank you for Liking this review - and for sharing it to help others get their sewer-line issues to go away and feel great about the service they received.

William L.

Called them up on New Years Day and they showed up an hour after the call. Super fast, super friendly, and great prices. Todd and his apprentice showed up and were very professional and showed up with masks too. They got the job done quick and well. I used to call roto rooter, but not anymore. These guys are my go to for my yearly snake cleaning. They go the extra mile. 10/10 would recommend.

Bobby H.

Our second floor kitchen drain clogged up late on New Year's Eve. I called Todd the next morning (a holiday), and he was here 30 minutes later and got it taken care of. He also replaced our P-trap (which has leaked numerous times before) while he was at it. Very friendly, competent, and efficient. Highly recommended!

Jane P.

They did a great job and really went the extra mile to get a part needed for our faucet replacement. There was just a small miscommunication or two along the way. But we got our new faucet in and they cleaned up nicely afterward and wore masks and kept proper distance and all. Thx!!

Prateek T.

Very efficient, fixed the blockage quickly on a weekend. Arrived on time and took all COVID precautions.

Ashwin K.

Todd is very responsive and gets the job done. He is honest and the price is reasonable. Anytime you give him call he will come and take look help with the problem even on a Sunday. Highly recommend him.
I recently used Todd for two jobs, both job was done really well and done on time. I am already recommending Todd to my friends and anyone reading this should should be contacting him for your drain and plumbing needs.

Mark L.

Within 2 hours of requesting a quote on Yelp, Todd and his crew were at my door to provide an estimate. Todd was so quick that by time he arrived I had only received one other quote and was in touch with 2 other companies. Since Todd's quote sounded fair (and echoed other Yelp reviews that his rate was reasonable) I decided stop looking any further and gave him the go-ahead to clean out my backed-up main line. I couldn't be happier with that decision. He and his colleague worked very efficiently, were done within 10 minutes, and cleaned up the area when they were done. I would definitely recommend Todd to anyone in need of rooter service.