Drain Monkey Plumbing

Jim B.

Arrived early (called first). Was professional. Clogged shower drain turned out to be a hair clog so I was charged less for the service.

Teresa W.

I had a propane water heater installed. Installation looks good. However, pricing was a little more than typical. ($2396) Original estimate included removal of the old water heater and was estimated to take a full day. Plumber wanted to reschedule removal which would have resulted in me being without water for an additional week, so we removed the water heater ourselves so we could replace the flooring and installation of the water heater would not be delayed. Doing this reduced the amount of time the plumber was here to 4 hours, which included a trip to the store to get a part he didn't have. Total cost of labor was $1000 ($250/hour) for him and an apprentice. Most local plumbers charge $100-$150/hour for a non emergency rate. I was told by one other plumber that even with an apprentice, the hourly rate should not have been over $180/hour and that he charges a flat rate for water heater installation which includes the water heater and parts of $1850. I would say good work overall but overpriced by almost 30%.

Diana ..

We had a great service experience, CJ showed up early after calling. He was so professional in all of his explanations of the recycler he installed! Very helpful with a problem we had with the outside faucet. Will continue to use Clint and his company as polite, professional, personable and fair pricing!

Dan M.

We called Drain Monkey to schedule a kitchen faucet replacement and a little drain work. CJ was straight forward, friendly & professional on the phone. In our home he was the same. He performed the job efficiently and at the price promised. We recommend Drain Monkey

Tim M.

CJ recently replaced my water heater. Upon a request for a quote, he was very straightforward and honest. We scheduled a date and time. When he arrived, he walked through the house since I had asked for him to install a water recirculator as well. He told me with the type of pipes my house has, he didn't have the right parts to do the job correctly. We had to reschedule which wasn't a big deal other than the drive for him. Once he got the parts, we scheduled another time. The new water heater is working great and we couldn't be happier with the service. Highly recommend Drain Monkey!

Matt H.

Perfect service as expected. I requested a quote on yelp and he responded right away. He was able to complete my request at an appointment time that I needed to work for me. All work was completed perfectly at a reasonable price. CJ will definitely be my go to plumber from now on. I would definitely recommend him.

Dee D.

The owner, TJ, is incredible! WOW!

We've lived in Prescott less than two years. Always struggling to get service help. YELP has been a Godsend! TJ responded to our call for estimate within two minutes on Christmas Eve day. (Others took 2-4 days!)

I had put one of those blue tablets in toilet tank to keep lower bowl clean. Within 30 minutes, tablet had eaten away lining in upper tank and it was leaking bright blue water on bathroom floor!!! Husband turned off water to tank and we flushed it. We decided it was time to replace 2, primary toilets w low water usage models.

TJ gave us a more than fair quote adding he could provide new toilets or we could. We wanted to choose. TJ suggested that before purchase we tell him what we were considering to purchase.

First model we choose, TJ said was both problematic to install, so more costly install AND he had experienced more service problems with it!
Whew! We dodged a problem! Second choice was one he thought we'd be very pleased with.

He called prior to arrival. Is EXTREMELY polite, careful with items in home, CLEAN, and intelligent. He said not to buy ANY tablets for upper tank. You CAN put cleaners in lower tho.

He worked carefully, silently and quickly! He also installed a Bio Bidet toilet seat on one, new toilet.

Lastly, he did something no service worker we've had in this house, nor any previous house, has done. He took us to each toilet, showing us what he'd done. He explained not to use the toilets for 24-48 hours, because the chalk between the toilet and floor tile would not be hardened yet. He told us caulk needed to turn from white to clear. He said toilets may rock and that's OK because the tile might not be level. He explained that does not hurt the toilet or cause leakage. He showed my husband how to easily and professionally do small repairs on the toilets.

We asked if we should turn off the water since we'd be away for three months. He took the time to look at our water heaters, and to our surprise, he showed us that we had an instant hot water devise on one water heater. He said if we turned off the water, we'd absolutely need to unplug this or it would burn out. I don't remember the name of this devise.

He looked at both water heaters. He handed us the manuals for the bidet and the toilet. This was a more thorough experience than going to our doctors!

This review is long, but TJ and Drain Monkey are worthy of it. We asked for several of his cards to distribute to neighbors. One neighbor already has booked him. Drain Monkey will be our go-to plumber as long as we live in the area which we hope will be for a very long time.

Landon ..

Great pricing, communicative and responsive, polite.

10/10! Got a new toilet installed in literally 20 minutes, and they hauled away my old one. Extremely polite, and to the point, no drama or stress. Shockingly fair pricing.

I just can't recommend them enough.

Thanks!

G L.

Writing a yelp request for having my toilets swapped out as they didn't feel right . Drain monkey came out and, in a very short time, pulled fixed and re seated the toilets and even cleaned the leftover grout ring from the previous toilet installation. Great job and great company ! Thank you, Drain Monkey !

Petra B.

CJ of Drain Monkey did a thorough job of assessing my plumbing issue. He was kind and very professional. I was provided with a few hacks to narrow down the problem so we could move forward. He took his time and was quite thoughtful. I'm looking forward to getting the problem solved with him.