Drain Masters Plumbing Company

Andrew R.

Watch out, these guys tried to rip me off.
I called them to go to a rental property I own. They determined the kitchen faucet was broken and needed to be replaced, which made sense to me. The price they quoted me to replace a kitchen faucet.....$575!!! I had just bought a new kitchen faucet for my own home at Costco for under $100, so I knew this was absurd. When I expressed so, the guy on the phone began negotiating with me. I wound up running over to Costco, getting a faucet for $80, and taking it over, where he installed it for $125.
While they did a good job getting it done, they clearly tried to rip me off big time. If I didn't know what it should have cost, they might have succeeded.

I would be very hesitant to call them again if I can't trust them!

Nonoy Arion B.

I live in Otay Ranch, Chula Vista and had a kitchen sink clog. First off, The boss at Drain Masters was able to schedule a appointment to come out to my house the next day. Great fast service. Highly Recommended. Appointment was from 9am - 11am and George showed up at 8:55am.

George is one of their plumber techs. He did a very fine job. Cleaned up after himself even though he didn't make much mess and had a very positive attitude. He was able to fix the clog and took care of everything. Very professional.

Leah L.

Our toilet was draining extremely slow so we contacted our landlord who sent Zeke over with Drain Masters Plumbing Co. He was extremely professional and showed up on time. He did a quick diagnosis and then decided we needed a new toilet. We mentioned that we liked the toilet our neighbor had, he said it would be no problem and he would get us one of those. SWEETTTTT! So excited for a new toity! He came back a few days later and was even an hour early! I was actually happy about that because the sooner he came and ""did his business"" ha the sooner I could start my day. He uninstalled and installed in less than an hour and he even added caulking to the base of the toity so we didn't have any potential water leakage. Thanks Zeke!

Doreen L.

Don't use this company. It's the classic Bait-and-Switch. They quoted $75 on the phone for their basic drain-cleaning service. When George showed up, it seems that ""basic service"" is just showing up, and maybe opening a p-trap. He said it would cost $140 to put a snake in the drain. Most people would think that drain-cleaning means cleaning the drain, and it takes a snake to do that! I told George I would not pay $140 when I had been quoted $75, so he might as well leave. He agreed to do the work for $100 since he was here already. It took him all of ten minutes to snake 50 feet of drain! So he got his $75 for showing up and $25 for putting a snake in the drain. Get a FIRM quote before using this company. These guys are rip-off artists.

Greggy A.

Our toilet bubbles everytime we run water from the sink or shower so, like most other people i guess, i started asking around and also
researched a little in yelp. i came accross drain masters plumbing company since i think they offered a good deal when i gave them a call. Zeeke (the guy whom i talked to) said he could come over and check on what may be the problem and give me a quote which everything he did for free. No charges for him coming over and checking on what may be the problem. After he had checked on what may be the possible cause of the toilet bubbling and water draining slow, he offered us a fair price for the service so i agreed for him to work on it. overall zeeke did a really good job, friendly, and will definitely refer him to my friends. Also, we have a 30 day warranty for the service being done.

Janet J.

Zeke came out today and hydro jetted my mothers backyard drains. It took them quite sometime to clean out the 40 yr, solid dirt packed, root filled drain lines. But they did it!!! No more backyard floods next winter. Thank you Zeke

Emily P.

I oversee a good friend's property next door and the renters had a major issue: The septic tank had actually backed up and was turning up in the shower of the main bathroom. I had made the blunder of calling another plumbing service but after SEVERAL DAYS of them promising they were coming and then being a no show... I surrendered and looked up Sewage Cleaning Services in San Diego, CA on Google and located DrainMasters. They are a local San Diego family-owned biz. Love that!

It was 4pm when I talked to Zeke, (the owner) and told him that we'd been coping with a overflowing septic tank for several days now and that we are desperate! He requested my phone # and stated he would consult a driver to see his availability and call me right back. He called right back (yippee!) & claimed he would be here in less than a hr - Actually showed up in 40 minutes. That was fast!

The son of the boss arrived & is a personable, professional that went right to work digging and opening it up. He did discover that the sewer tank was overrunning. He emptied the tank and rinsed the lines. Was done in an hour. Then Zeke arrived to assess the situation & offered a quote for changing the drainpipe. They wrote the detailed quote up, leaving no questions unanswered. Gotta love clarity.

Everyone I dealt with at this company was definitely terrific! Quick, friendly & professional on the phone and showed up before the appointed time. He worked quickly & effectively & explained the procedure to me as he went along. Zeke clarified why I had to switch out the original drain line (home was built in 1956!). It was so easy to deal with them. Real pros! I will call them when I need a plumber again.

John L.

I called DM Plumbing to unclog the main sewer line in my complex.Zeke came out on time with a smile on his face.&e was Courtious and VERY professional.The Job was completed in a timely and professional manner.No question about it, I would hire DM Plumbing again!

Marcus T.

At 11:45 pm on Christmas Eve, Zeke from Drain Masters came out to assist us with some plumbing issues. He arrived within 10 min. and quickly resolved the issue. He was very polite and professional. I highly recommend him, and his company.

Rebecca E.

Drain Masters was professional, timely and courteous. Zeke arrived at my house within 30 minutes of calling (on a Saturday) and was able to fix a rather intricate problem that a previous drain company had told me could not be done without literally cutting my pipes! Thank goodness I trusted my instincts and called Drain Masters for a second opinion. Within 45 minutes, the problem was fixed and for less than 1/3 the price the other company had quoted. I highly recommend Drain Masters and will use them again if ever I have another issue.