Drain Genie Plumbing Services

Roberto G.

Excellent service. Pre service estimate right on. Toilet leak was solved Quickly and as quoted. Area very clean after repair. Thomas was very professional. Highly recommended. It's very difficult to find a good plumber with all the Ace and Michael's out there in Orlando.

Darren E.

Carlos from Drain Genie did wonderfully thorough work unclogging the main line of my home despite the clog being a great challenge. He stayed in good humor and kept my anxiety to a minimum. He was up front about the estimate, and made sure things were working great before he left. It is such a relief to have my house functioning again, and this service made this process as painless as possible.

Scott V.

Tom Berisha did an amazing job. He is very knowledgeable and extremely friendly. I would definitely hire him again. Be sure to request him if you need anything dealing with plumbing.

Jane M.

Nothing but positives to say here. Competent, realistic, professional, self-deprecating, and FAIR when it came to pricing. Up-front communication and price expectations were laid out, including possible additional costs (some of which did happen), but I knew I was dealing with professionals and adults here based on the communication and me watching things unfold. I'd use them again in a heartbeat. Even the same-day weekend pricing wasn't crazy priced. We did have a longer than expected wait for them to arrive, but it was a) same day and b) end of the day, so this is just what happens when you call them last minute.

Kelley Susan R.

Exceeded expectations in every way. Clear communication helped get the problem diagnosed and a service technician to my house almost immediately. He explained everything thoroughly. Very impressed with Drain Genie's level of professionalism, very rare in my experience. They resolved a stressful situation perfectly.

Mike M.

We had a second-floor toilet leaking through to the first floor. I called Drain Genie on a Sunday evening and they offered to send someone out right away. I had turned off the water so I did not need immediate service, but I was glad they had that option available. A father and son team showed up the next afternoon. They were slightly late, but they called to let me know so it was not a problem. They were very friendly and professional, fixed the problem quickly, and were happy to answer all of my questions. I would definitely recommend this company.

Hope R.

I cannot say enough good things about the service with this company. They are honest, reliable, polite, and great at communicating with their customers. We have been having plumbing problems for two years in our master bathroom. I had a good feeling with this company immediately because when I called to make the appointment, the technician took the time to hear me out about the issues and gave me some suggestions/things to keep in mind. When he came out, he gave us our options/pricing and managed to do the job for the most reasonable price possible. Someone FINALLY told us what the problem is and fixed it. We finally have our shower back after nearly two months! I would have hugged the technician if it didn't freak him out! :) I would not hesitate to have them out here again and to recommend them to anyone.

Michelle H.

Great guys. I am located out of town and they did a great job installing a new water heater and took pictures when they were finished. Great price and service!

Bob K.

Great service and communication. Adrian was very friendly, punctual, effective and efficient. Would definitely use them again.

J D.

If you want a service that takes the necessary safety precautions, is efficient, honest and skillful you have found it with Drain Genie ! After reviewing my photos of a leak under my kitchen sink, I was given a quote within minutes. The technicians arrived within an hour. They were professional and shared their progress as they worked and cleaned up. Thank you Aaron and Aaron Jr. You will be glad you chose this company!