Drain Genie Plumbing Services

Doug L.

Answered the phone on 1st call. Gave reasonable quote on phone. Came same day right on schedule. Friendly, professional techs. Fixed problem quickly. Charged exactly as quoted even though I have an unusual system due to home addition.

John S.

Great guys. I am located out of town and they did a great job installing a new water heater and took pictures when they were finished. Great price and service!

Beth D.

I am a Realtor and had to get some plumbing work done for one of my sellers. I contacted Drain Genie and was able to get an appointment the next day. The technician was Carlos, who was on time, professional and courteous. He was very knowledgeable and I like how he took the time to explain things to me. I will use this company again for all of my plumbing needs.

Tammy M.

I just moved to Deland and I'm so thankful I found Drain Genie on Yelp to do our projects. They are very prompt. From the moment I requested a quote until the work was done, the company was in contact with me. The team of the two Eric's were very professional and done an outstanding job. They left the site cleaner than they found it. I will definitely use them for all my plumbing projects.

Ashley H.

I cannot say enough good things about the service with this company. They are honest, reliable, polite, and great at communicating with their customers. We have been having plumbing problems for two years in our master bathroom. I had a good feeling with this company immediately because when I called to make the appointment, the technician took the time to hear me out about the issues and gave me some suggestions/things to keep in mind. When he came out, he gave us our options/pricing and managed to do the job for the most reasonable price possible. Someone FINALLY told us what the problem is and fixed it. We finally have our shower back after nearly two months! I would have hugged the technician if it didn't freak him out! :) I would not hesitate to have them out here again and to recommend them to anyone.

Thomas K.

Great service and communication. Adrian was very friendly, punctual, effective and efficient. Would definitely use them again.

Reid C.

Highly recommend these guys, very quick response and reasonable quote. They were able to fit me into their schedule the morning I contacted them. The service tech was very nice and completed the job in an hour when I was quoted 3 hours from other companies. My go to plumber now.

Sarah D.

My husband took the day off after confirming an appointment. The plumber was supposed to come at 2:30. Around that time we received an automated message saying he was going to be late and would arrive at 4:30. We never heard from them again. It is very disappointing that my husband had to take a vacation day to be stood up by a plumber. I'm shocked that there are so many 5 star reviews. Not even the best restaurants have that many 5 star reviews. I'm certain those are fake reviews.

Panda T.

I noticed when my water bill came out It was about 100x more than usual. (It went from normally $30 to more than $300!!!) The City of Longwood came out to read the meter & it was spinning at 4-5 gallons a minute. Well. We had Drain Genie come out to our house prior for an overflow in our bathroom & they did an amazing job, so we called them again. Since we were not able to figure out where the leak was coming from they recommended we go to Leak Doctor first, then they (Drain Genie) would come out to fix where the leak was. Well first, let me just say Leak Doctor was awesome. David was the guy that came over & he was quick, efficient & their troubleshooting was great. He was enthusiastic & very friendly. I'm completely happy with their service & it shows a lot with their service to know that Drain Genie works with them. They pinpointed exactly where the leak was & turned off the main valve to stop the leak immediately & then called Drain Genie to come out & resolve the rest. Drain Genie sent out Eric & Adrien within a few hours on the same day! I remember Eric from the last time we had them over, so it was good to know that they don't contract out their workers - I appreciate that! Eric & Adrien gave outstanding service. They removed the corroded copper piping (It had a 5mm hole - so that's where the 4-5 gallons a min were coming from - lol) & replaced It with PVC piping. They were kind, professional, & extremely efficient. This whole escapade was fixed in less than 24 hours total & I am super appreciative of how quickly they resolved it. I mean seriously who does that anymore & if they do something that quickly & swiftly - usually its missing great customer service. Drain Genie had great customer service & a swift turn around! I'm happy that these guys are around. Eric even helped me check my water meter to ensure It was running efficiently. He also let me know that they could do a quote to replace the copper piping from the main line to PVC & thought outside the box for an efficient way to redo the main line. Totally appreciate that! Moving forward, I'll always use these guys. Thanks again for the outstanding service. I completely recommend them!

Will R.

called them for back up I had on they main line going to the septic tank. they showed up when they said they would. the gentleman was a true professional up front pricing explained the whole process of what he was doing and solved my problem.. they are honest straight to the point no BS... I will be using them again if the situation arises .... thanks again for your honesty, straight pricing, and professionalism..... Will R