Doug's Service Company

C S.

Very upset. Called last Wednesday to set up a service call and was told someone would get back to me as their service route had changed. No one called me back! My family spent a huge amt. of money with this co. and when I called again today for the yearly check up according to the ""club"" that I was encouraged to join I was told that they no longer service my area! Really!!! SO no one was going to be bothered to call?? Just recently spent over $1,000.00 for repair on a part and paid extra for the warranty and even asked the tech at that time if he would do the annual ck. Was told it would be best to wait till it was due in August. This is no way to do business! Sorry I ever referred anyone to you.

Michael R.

Not the Doug's Service Company we used to know and could depend on. 3 weeks to repair the system. Wrong diagnosis of the AC system. Over a week of delays caused by employee vacations. Called several times and told a return call would be made which wasn't. Unacceptable from a Service Company like Doug's

Paying On Time L.

(2019) Disappointed in Doug's Service Company's incredibly inflated plumbing bill. Overpriced! (2020 update) Last year, I expressed how inflated Dougs Plumbing bill was. This was in a rental. Well the tenants just told us, ""Water has been seeping under the floor where that toilet was 'repaired."" Hubby, who finally has some vacation, went to Thibodaux to check it out. Apparently the ""Master Plumber"" didn't want to repair the flange last year. He simply added a wax ring - didn't remove the other wax ring. That's what I was charged $366 for - a wax ring.
The floor was 2 years old. Hubby had to replace that. I'd love to put a pic of his beautiful work, but don't want it mistaken as work by Doug.
I attempted to upload pictures of the shoddy work. Not sure where they went. Be sure, I'll post them somewhere.
Doug's plumber for this particular job was not Master Plumber work.
And, as a landlord, I'm very aware of plumbing prices. I continue to state, ""OVERPRICED!""

Erin L.

Excellent service!! I came home from a long day at work to find my A/C not working. I called Doug's and they were at my door within an hour. Dallas was very professional and courteous. Within a few minutes he had my A/C working again. Dallas informed me they also do electrical and plumbing which was great to know. They will definitely be my go-to company from now on!

Donald B.

Great service Mr Blanchard came when he said he would be here to do the job. I told him the job would be more than just a clean out because water started coming out the wall. He looked at the problem said I need to go get parts. He went get the parts and cleaned out the clog and changed the bad pipes and tested his work. Big problem solved.

Donna D.

We are replacing our whirlpool tub. Called Doug's for a plumbing estimate. Plumbing is a new part of Doug's Services. 2 young men came by and did a very thorough review of our job. We were told that an estimate would be emailed shortly. After waiting over a wk, my husband made 3 attempts to contact someone regarding the estimate. Thus was a labor only estimate as we were providing new tub & fixtures. Waiting another wk, NO ONE has returned our calls nor was an estimate sent. Seems like there are major issues with their plumbing services

Donna B P.

I am happy with Doug's service.
The technicians are all very personable and patient. I have had frustrating issues with my unit, but not the service!!!

Tabitha B.

I do not recommended Doug's a/c. Everything was good until I had new roof installed only two monthes after a/c . A/C line was ran directly against roof. Their reply ""well normally roof is installed before a/c and it will cost $1,000 to fix"" so if hurricane or something comes through and you need a new
roof it can't be installed because they will nail through line that is directly ran against roof? I had talked to several different roofers and a/c ppl and they have NEVER heard of such an incendent. All a/c pipes have always been ran at least 6 inches below roof not right up against it as so when a new roof is installed pipes are not affected. They will not own up to their mistake and at least cut bill in half because a/c was installed improperly, instead all I keep hearing is contact our attorney. And for this $1,000 bill I paid to Doug's to fix thier mistake, they didn't even install new pipe instead they patched old pipe and again installed pipes right against roof...so let's hope, I don't get a hurricane cuz I won't be able to get roof fixed with a/c line right against it. Instead I'll have to pay yet again for some one to rerun it right so I can even fix roof??? That's some messed up stuff considering we paid over 10 grand for new a/c units.

Chris B.

A technician was sent to my 89 yr old mother in law to trouble shoot some water on the floor and the water heater not working. It was recommended by the technician that she pay $1800 for a new water heater. Thank god she notified me! When I got there I discovered the pilot lit out. I relit it and the heater worked fine. The water has seeped through the concrete after a hard rain. Shame on Dougs for trying to rip off an elderly woman! I have lost all respect for that company! Never again!

Ray D.

Doug's is my first choice for both my small business and our home. They're honest, hard working, and I appreciate their excellent service. Have a problem that day? No problem, they'll be out there ... no waiting. They've changed my air ducts, cleaned my units, re-worked my airflow in the house, ... can't say enough about Doug's and Daniel Tabor.