Doug Parks And Son Plumbing

Pat N.

Due to the bad reviews I was worried about getting a quick response and reliable repair for my water heater but this company responded quickly after my home warranty company contacted them on a Friday morning. I was told that Doug could come by the very next day to troubleshoot. Stephanie then called me later and said that Doug could make it to my house that same evening. I was ecstatic because I had been out of hot water for 8 days already due to a fiasco with the original company AHS used, City Plumbing. Zero stars for them. Doug diagnosed the problem and got the repair approved and ordered the part. Being the weekend didn't help time-wise for getting the part but Doug's son, Robert, had my water heater up and running 3 days later. I will definitely call Doug Parks & Son for other plumbing needs. Great people!

K K.

Fully satisfied with the service I received. Professional, honest, trustworthy, and arrived early. Thank you!

Lori L.

Does not show up as scheduled. does not call to reschedule. doesn't return calls not texts messages. his office is just as bad. I would definitely not recommend if services are needed!!

Gil T.

If i could zero stats home warrenty contactedted this plumber for a water heater issue and on two different occasion we were told we would get a call for appointments, doug never called even though we had two different appointment times. We were told he had a bigger job going on... Poor communication, which im sure is a reflection on the work quality...would not recommend. Dont book appointments with customers if you cant keep comnicate properly.

Nancy R.

Doug Parks and Sons Plumbing is a terrible business. They are unprofessional and their work is below standard, they don't answer their phone, they were a no show when called back to fix the mess they made with my toilets. I had to call AHS daily before they would reassign the plumbing issues to another contractor.

Stephanie S.

Doug was very professional, punctual, and kind. I explained the situation I was experiencing and he came prepared. They have the best prices in town and the highest quality. I would highly recommend Doug.

Marie R.

I do not find this plumber professional at all. Our home warranty has him as a vendor and he has missed all 5 appointments... yes 5!!! Good Lord! He answers the phone( not professionally either, just like it's his personal phone with just a ""hello"" and he is just so lethargic in the way he speaks) and says he will show up the same day and he doesn't show up. I've received violations from the city because he keeps saying he is coming and my home warranty company doesn't want to reassign the case to someone new. Well today, I'm escalating this with the warranty company to remove him from their vendor list because nobody should have to go through what we're going through. Run away... run far away from this individual. If he does this to customers, you can imagine what his workmanship is like.

Joel L.

I have been appointed this plumber by my insurance and if I could give him a 0 I would. He never calls back and he never came to any appointments he give my insurance. I have called back a dozen times and only got his voice mail.
Worst Plumber in California please stay away!
I hope nobody ever uses him again.
This company is a joke not professional at all.

Oscar And Judy R.

Don't use this company they are very unprofessional, don't return calls, don't show up to appointments, don't call to reschedule, the owner is difficult to deal with and I would strongly recommend you rethink your decision in using this company.

Randy B.

Having moved into our newly purchased home, we had a Home Warranty issue with our Hot Water Heater. They assigned this guy, and after agreeing to a time..... he was a No Show. When recontacting him, we again agreed on a time, of which he was late by a far cry...... he basically walked in took a photo of my hot water heater , then said he would complete the Home Warranty report so I could get it fixed. He never did. We contacted the Home Warranty Co, and they said they never got it. I have since paid out of pocket for a new Tankless system, but we are still out the reimbursement for the loss., which is the point of having a Home warranty. They said they would contact him to get the report, and as of last contact, it hasn't been done. Once this POS saw he wasn't gonna get any work out of it, he didn't feel the need to even do the minimum. Now I will go after the Home Warranty people as well for using such a poor service. Do NOT even let this guy in your house.