Done Right Plumbing

Lisa L.

Love Ray, Nancy & Aaron!!! 5+ STARS!!!
From the start, Nancy was very attentive to get me information I needed to replace my water heater and platform! Ray and Aaron are Amazing!!! What wonderful brothers with beautiful hearts...and Great in their job!!! Took time to explain everything and how to make this new heater last longer. Done Right is the perfect name for them! They will not disappoint!!! It's rare nowadays to find people who take pride in their work and such a pleasure to work with! You can tell by the photos that Family and People are important to them!!! You can trust them and know you are in Good Hands!!! Thank You So Much!!! I'm a Forever Customer of yours!!!

Patrick M.

Ray was friendly, diagnosed the problem, fixed it and gave friendly tips on how to avoid future plumbing problems. I trust him and will call him for any plumbing needs in the future. Enjoyed the scheduling process with Nancy as well.

Ronald B.

Ray came to fix what I expected to be an expensive repair, but managed to fix our leak problem with just an hour of labor cost. He stayed around to insure that the water meter showed no leak movement after the repair. And, when the water meter showed that a small part of the leak flow remained, he hunted it down. It was a failing sprinkler valve. Two repairs for the price of one.

I asked him to also fix a broken toilet flush valve. Again, he only did what was needed, and replaced the flush plug rather than the whole unit. Again, he carefully checked his work, and also found an intermittent leak from the valve...so he replaced the valve , as well, at my request.

So, Ray repaired both problems with minimum billing, and fair rates.

So, he is friendly, knowledgeable, and honest with fair rates. That's as good as it gets.

Ronald of Thousand Oaks, CA

Connie S.

Ray, as well as his wife Nancy, are fabulous to work with. He is responsive, pleasant, and gets the job done well. He will be my forever plumber.

Marc G.

I had a great experience with Ray and Done Right Plumbing. In a couple visits to my house Ray fixed our shower, and then fixed our toilet and then fixed and replaced a tricky faucet in our kitchen. He was a very nice guy, fun to talk to and awfully knowledgeable. And the scheduling all went smoothly as well. The woman who arranged our service calls was, Nancy, and she was terrific too. I definitely feel good about recommending this company..

Michell M.

We used Scott from done right. I CANNOT say that I have positive report... won't want to use him again. He quoted us $450 for BOTH toilets. But then with whatever banging he did to try to get it unclogged from my master bathroom ,he ultimately caused the upstairs hall bathroom toilet to break! Well- SO he charged US for new toilet! and then the kicker and icing on the cake-- was that the somehow the Final bill to our shocking surprise also included an additional $450 that he claimed was for the use of a camera that he needed to use... that pushed things over the top. And That was not discussed! We paid but I truthfully feel like we were taken for a Real ride! In addition , he left a HUGE disgusting mess in BOTH bathrooms... HUGE mess and towels and bath rugs, yuck splattered all over cabinets and shower & floor , huge mess! Our toilets seem to be working but I sadly don't feel good about the experience overall. I would NOT recommend!

Bobbie C.

Nancy got right on scheduling my plumbing repair as quickly as possible. She kept me updated as the day went along to inform me exactly when the plumber would arrive. When the plumber, Ray, arrived, he was professional, polite, clean and took care of everything perfectly. I haven't been this happy with a plumbing service since.....oh, well....never! I'll call them anytime and recommend that you do, too!

Mary-Ellen L.

Nancy scheduled Ray to come look at my water heater and then she called me when he was on his way. As I suspected, the water heater had a leak and needed replacement. Ray installed a new one that day, and he did everything neatly and professionally. He was a pleasure to work with and I will be calling Done Right Plumbing for all my future plumbing needs!

Naomi G.

We found Ray through our home warranty company. He was easy to schedule (thanks to his sweet wife Nancy!), fixed all of our issues, and made sure we were happy with all of the work before he left. He also is such a kind person. He for sure is now our go-to plumber in the area.

Marlys W.

Ray has been to our home to install a dishwasher and to a rental property we own to install a dishwasher as well. He is a pleasure to do business with. Honest and dependable. AND, he comes all the way to Burney! Will be calling him for all our plumbing needs.