Doc Joe's Rooter & Plumbing Service

Nadine F.

Yay! A great excuse to write my very first Yelp review! Doc Joe's is the best. I called them late-ish one day in December when I needed someone to fix a valve on my fridge. To my amazement, they came over within two hours and Scott was so friendly, honest, and helpful that I asked them to bid on a complete re-piping job for my house that I had been putting off forever. The price was super competitive, they didn't sell me on a bunch of stuff I didn't need, and the crew did an incredible job. I can't believe how great my water pressure is now. I spent 30 minutes in the shower after they turned the water back on! Thank you, thank you, Doc Joe's. I'll be coming back!

Patty G.

We called because our water heater was leaking and my husband we had to close the water line, we called and they were able to get us Sean to come the same day to fix it, he came within the time promise and we were very happy with how quickly he was able to fix it great service highly recommend

Cpr C.

My Experience with Doc Joe's is very similar to few people who posted previously in the following dates.
12/19/2013,09/2/2013,8/23/2013,8/17/2013,8/11/2013 and 1/19/2013. So this indicated they are consistently unprofessional.

My interaction with him started on 11/13/2013 regarding my sewer line which is experiencing slower drainage. First impression was very good and he seems to be very gentleman and reasonable with the pricing. He has promised to come out and inspect the line next day. The next day he called me and informed that he could not come since his camera is not working and then he promised to come next week. I said fine. The onward, every time I call him he says some thing or other excuse. Finally one day he told me that he inspected the line and he is preparing the report.
It happened again few times and he never shared the report and nor told me the problem. Anyways for the past two days, he is not even picking up my phone. But If I call from another number, he does pick up and provides another excuse.

Overall, the point is - the company is not reliable and very unprofessional.. and please don't waste your time.

In the first place, I approached him by reading some of the good reviews about him on Yelp. For the first few interactions I thought his excuses are not really excuses but valid reasons. As the days passed, I have realized that he is lying.

M C.

I started out thinking that maybe this service was going to be good. They get their foot in the door, start your job... get half way through and move on to the next one.

No integrity in keeping their word or completion of work.

DO NOT PAY THEM ALL UP FRONT! If you hire them for a big job...You will be left waiting weeks or months for the simplest of things to be completed.

Like running water.

Sucks.

S L.

I would Not recommend this plumbing company, owner is a smooth talker and over promises and under delivers in his services. Takes to long to complete our service job! Also very unprofessional with matters. I suggest reading other poor reviews posted; since it very similar to my experience with this company. Plus, still have not heard from him on last request to receive closing documents for work completed, Thumbs Down!

Michael D.

I know that much like a mechanic, finding a good and trustworthy plumber is quite a challenge. I am lucky that I found Doc Joe's. My bathroom sink was draining VERY slowly, so I called on Thursday for a Saturday appointment. The woman who took my call was very friendly and helpful, and explained everything in detail to me. I was given a two hour window, and the plumber showed up right within that time frame, as promised. Sean was very friendly and professional. While I had initially called to have my drain snaked, Sean found that the reason was with my drain stopper being congested. He cleaned it out, and the drain started working wonderfully. The best part - because it was such a quick and easy fix, there was no charge. I am so happy that I found Doc Joe's! I am already planning on using them when I re-pipe my house.

YOU CAN'T GO WRONG WITH DOC JOE'S! JUST LOOK FOR THE BRIGHT YELLOW VAN!

Maggie W.

Super excellent service and super professional and friendly people! Highly recommend!! After an unfortunate water pipe break in the early morning, I was fortunate to find this company on Yelp. The lady at the front desk is also super friendly and helpful. I called them at 7:45 am, and I asked when technicians can arrive. She said she can guarantee by 8:15 am, and guess what, Dwight and Billy arrive at my house at 8:14 am!! They quickly found the problem and said they will buy the materials and come back to fix it. Because I have to go to work, they offer to come back when I return, even though the time I get home is 6:30 pm! When I get home, at 6:30 sharp, I called them and Billy answered, ""we are outside your garage door"". They are so sharp on time like firefighters! Dwight did a wonderful job replacing the pipes and also super fast. I'm amazed that this company have such hardworking and helpful technicians. The price is pretty fair too. Hands down the best plumbers in the area!

Paula L.

Scott and Dwight came over and saved the day! My bathroom has not been working well for months...it was gradually getting worse. I finally bit the bullet and decided to call the plumber. I found this company through Yelp. Scott came over the same day and tried to snake it w/out much success. Next morning, he returned with Dwight, pulled my toilet out and we were all surprised to see that a tree root was growing into my pipes. They pulled it out and re-sealed my toilet. Both were very friendly, professional and courteous. I highly recommend them! And they did not try to gouge me, like the previous guy I found on Yelp. Will definitely call them back!

Caleigh G.

I had a clogged toilet and had tried the boiling water, dish soap, and wire coat hanger method to no avail. I called at 6:30, they came at 7:30, and fixed it in two minutes. The plumber, Sean, was really nice. The original phone estimate was $89, but he said it was an easy fix and did it for free!

Fast response, honest service, and friendly employees!

Bill J.

I should have researched this company before I called them. They are, in my opinion, horrible. The entire company has little or no customer service skills. It is amazing that they continue to stay in business. Total flakes! Call them for an estimate and they do not show for three days, and that is after me bugging them to come out. They do not call back or reply to emails. Sean and company are all flakes. I would not recommend them for any work. They may be cheap, but they do not show on time and try to add extra unneeded work, and expect to be paid for work not completed! If you are looking for a plumber, do your homework, and think twice about choosing this plumbing company.