DMC Plumbing & Heating

Ashi S.

tried calling them to fix my boiler, they were unable to reconnect 2 wires, call some other plumber, these are amateurs

Joe M.

Home warranty company set me up with DMC. They lived up to their reviews. Booked an appt a week in advance. Tried confirming with them, no answer no call back. Took a day off feom work and they were a no show and didn't respond to numerous calls. No wonder why they are used by a home warrant company. No paying customer would use them.

Ivy L.

I used DMC to install a new 50 Gal water tank based on the good review written here and conversation i had with the technician that gave me the quote. They seem professional and honest, don't fall into the trap! 2 months after the installation i started having problems with hot water. I own a multifamily and the technician never mentioned anything about gallon i should get for the new tank. He told me if the current 50 gal tank is enough for all families that i should stick with 50 gal tank. I was talking to other people who owns multifamily they all said i need at least 75 gallon for 3 family dwellings. So long story short, couple months after the installation tenants complaint about insufficient hot water in the apartment. So I called DMC for someone to come over and check. The technician told me nothing is wrong with the tank so he moved up the temperature hoping the problem will go away but it didn't. I was charged a service fee. Two weeks later i called them again and reported the same problem. I told them that this time i was not going to pay a dime as they never fixed the issue. So they sent someone who i think is less experienced because he told me the same thing that the first person came. He upped the temperature to C this time and left after being there for 5 mins and of course the problem didn't go away. I called them again and this time they never responded. So in conclusion don't use this company as they're unprofessional and inexperienced. They tried to get away with mistakes they caused.

Aldrin R.

To fix a small leaking value which should have costed me only $124, I ended up spending $724.
- Had to spend $724
- They opened my bathroom walls
- Gave me a quote of $900 for fixing the leak
- They gave an additional quote of $4800 for replacing the entire plumbing which was not needed.

I trusted DMC as a professional company and called them for inspecting a water leak in my basement. This is a 35+ year old company and it was sad to see that the technician was not an expert. For every decision, he had to call his superiors for solutions who suggested solutions without even looking at the problem.
35+ year company technician didn't even have the basic tools like flashlight, proper wall cutting tool or Borescope camera.

The technician after inspecting the leak told me that the leak was due to a broken pike in the 1st floor bathroom and need to cut open the wall, after opening the wall he said to fix the leak I need to first fix the main water support and charged me $600 for doing it.
Later on, he said the leak was from the 2nd floor bathroom and need to break open the 2nd floor bath room. After opening the 2nd floor bathroom he said the leak in between the beams running between 1st and 2nd floor bathroom and told that the entire floor need to be opened(gave me a quote of $900) to fix it.
Later he suggested me to change the entire plumbing system instead of fixing only the leak, suggested me to change the entire plumbing for both the bathrooms. He quoted me $4800 for doing the complete change.
I felt something was suspicious and decided to give a look on my own, noticed that the leak was a small leak with the flush valve outside the wall(fix costed me only $124).
I would not recommend them to anyone, they speak very sweetly making you feel they are right. This will be my last encounter with DMC Plumbing and will never suggest them for anyone.

Laura S.

We needed several things done.. kitchen sink fixed, bathroom toilet checked, central air serviced, etc. The service person, Kevin, was great!! Professional and courteous and worked hard to make sure that our kitchen sink was in great working order. I didn't give 5 stars because it took too long to get a call back. That is my only complaint, the service person was excellent and knowledgeable and we will use this company in the future!

Christopher C.

I called DMC Plumbing and Heating yesterday to make a morning appointment. Their technicians Sean and Kevin arrived on time this morning! They were courteous, knowledgeable and professional. They asked permission to enter my home and used shoe covers upon entering. Diagnosed the problem with my cooling system and repaired it quickly. I only review companies that I feel provided excellent service and didn't try to scam me by up charging for their services or repairs. The were honest and explained the issue effectively. I highly recommend them, especially Sean and Kevin.

Tony C.

My water heater went and having two kids and one being an infant we needed help fast and they answer my call and came out within the hour. The technician was very friendly and did a great job. These guys are great and I highly recommend them.

Gerhard K.

I wasn't getting any heat in any of my zones. I called DMC and a service person came promptly and checked my hot water heater and told me a needed a new thermal coupler, I had no clue what that was and told him okay. He told the the coupler would cost $ 139.00 and gave me an estimated bill for $ 225.00 and would be here the next day. Next day after hot hearing from him I called the number on the card and was told he would call me back. Yeah right. He had his cell number on the card and I called him twice and left a message inquiring when he would be coming over. Nada, nothing.

I checked out the Yellow Pages and found David Palomino who owns ZEM HVAC. David told me upfront that the cost would be $ 125.00, which would include labor. Sounded good to me.
He came over in 15 minutes and told me that the pilot light wouldn't stay lit because the other guy didn't hold down the button for 30 seconds. Didn't need no stinking thermal coupler. He bled the pipes, replaced two thingamajigs "" Water pipes that were to clogged to filter properly,
thanks to Bayonne Water, yuck. He fixed everything including labor and parts for $ 150.00.
Please check him out as he knows what he is a professional, courteous, prompt and returns
phone calls. I highly recommend him and DO NOT GO TO DMC.

Jordan I.

AVOID!!!!!

Absolutely clueless! It was as if he never saw a water heater before. If you're experiencing any problems avoid this company. They are prompt and will come ASAP but will not do a thing and tell you to just replace the whole thing.

Steve S.

Really bad service! I had an issue with my plumbing for my apartment building. Called them, they sent a technician right away but he did not understand what was wrong. He diagnosed the issue while talking to his boss on the phone. He told me the pump was shot and said it'll cost $900+ to fix. I then called my friend who is a plumber. He found the issue quickly, a busted pipe, fixed it on the spot and charged me a small fraction of the cost.

I don't think sending out an inexperienced lad is good for business!