Direct Services Plumbing & Drain

A. M.

We lost our water heater Saturday evening and we were worried about how long it would take to replace. I called Direct Services at 9:00 am and was taking a hot shower by 3:00 pm! Fast and friendly service. The technician was knowledgeable and personable. The whole experience was a breath of fresh air these days. Highly recommended!

Davey C.

I had a problem today with water overflowing and backing up.I called Direct Services and spoke to a very friendly lady. She informed me that a plumber was close and could be there in around thirty minutes or so. Ethan showed up and dove right in to it. Very nice and respectful young man and a very diligent and fast worker. He fixed all my issues with no problem. If I ever need a plumber again, you can believe it will be Direct Services. Job well done.

Leslie S.

I can't say enough of ho pleased I am with the service I received today. after leaving requests for three quotes from 3 different plumbers on Sunday, I was called by Lena from Direct first thing this morning. She had Ethan out to me by 1pm to diagnose and repair a leak at the water main on my property. I was getting a small swamp around it. Figuring this would lead to a massive water bill I was so relieved when Ethan fixed it in about an hour at a very reasonable price. Ethan was very professional and communicated well the diagnosis and what steps to take to fix my problem. They took care of me in one day saving me mucho dollars overall. I will recommend them to anyone in need. Thanks guys!

Sterling L.

Recently had an emergency situation with a huge water leak under my mobile home. Kathleen was awesome, help arrived within the hour and took control of the situation. Technician was professional, courteous, and knowledgeable. This company provided me 5 star service.

Jason N.

They are always friendly and helpful. I called them and they scheduled me in very quickly. From the person who answered the phone to the guy that showed up, professional and polite. Definitely calling them again if I ever have any issues.

Kevin S.

Very responsive and communicative. They were extremely knowledgeable and explained the issue and how to fix it in great detail concerning our gas leak. Price was great compared to other companies. Would highly recommend if anyone is experiencing a gas leak of any kind.

Mary R.

I cannot say enough about these folks! I found a leak in my Water main in the front yard and was panicking because we are about the sell our house. I was blown off by 2 other plumbers and Direct Services came out within a day on a Friday evening and also started repairs. They found & finished repairing it the next morning. The total was $764. I was so worried it was going to cost in the thousands. They were wonderful! Awesome customer service & pleasant to deal with.

Ryan W.

Well... let's be live 140 miles from them, so I got canceled. Don't know why I called them. But they were very understanding and nice. I wish I lived closer!

Robert W.

Everything was great from start to finish. Cathleen was very friendly and helpful. She was able to get me scheduled rather quickly. She told me what to expect on the day of service, and followed through as promised. Ethan arrived, assessed, provided options, and explained everything to me before I authorized the work. He was very knowledgeable & efficient and cleaned up behind himself...like he was never there. He left a card for me to reach out if there were any additional needs or recurring problems. 80 day warranty. I definitely recommend them!

Liza M.

Great service and great value. They were very quick to sort our issue with our toilet. We will use them again in the future.