Direct Services Plumbing & Drain
Company Overview
Call us Mon - Sat at 706-755-7242. Direct Services Plumbing and Drain is a completely licensed and covered company. With over 42 years of expertise, we are a family-owned plumbing company. Our services extend throughout the Augusta region and surrounding areas. Our office team will handle your call and stay in touch until the plumber arrives at your home. You will receive the plumber's name so you know who to expect. Our technicians are respectful and tidy. We approach each job with care to every detail from start to finish. We start every appointment with a thorough and free estimate. We aim to offer our customers the optimal solutions for any repair work required. While Direct Services is recently established to the Augusta CSRA area, we bring over 42 years of experience in plumbing and drain cleaning. Our team includes licensed plumbers and skilled drain technicians available for your urgent needs. Rick Carver is a Master Plumber in Georgia and South Carolina. He has been in the plumbing and drain cleaning trade for over 42 years.
Business Services
- Bathtub installation
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Shower installation
- Shower repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | 7:30 AM - 5:30 PM |
Tue: | 7:30 AM - 5:30 PM |
Wed: | 7:30 AM - 5:30 PM |
Thu: | 7:30 AM - 5:30 PM |
Fri: | 7:30 AM - 5:30 PM |
Sat: | 9:00 AM - 5:00 PM |
Sun: | Closed |
Recommended Customer Reviews

Great service and great value. They were very quick to sort our issue with our toilet. We will use them again in the future.

Very Difficult time of the year for anything and Plumbing Work to be included. I called late in the day on Monday and from the Secretary to the Guys doing the work the very next day, was a very cheerful pleasnant experience. I would recommend them far above anyone else !!

Great emergency plumbing service!! Fast and very friendly! True professionals with fair prices.

We lost our water heater Saturday evening and we were worried about how long it would take to replace. I called Direct Services at 9:00 am and was taking a hot shower by 3:00 pm! Fast and friendly service. The technician was knowledgeable and personable. The whole experience was a breath of fresh air these days. Highly recommended!

I can't say enough of ho pleased I am with the service I received today. after leaving requests for three quotes from 3 different plumbers on Sunday, I was called by Lena from Direct first thing this morning. She had Ethan out to me by 1pm to diagnose and repair a leak at the water main on my property. I was getting a small swamp around it. Figuring this would lead to a massive water bill I was so relieved when Ethan fixed it in about an hour at a very reasonable price. Ethan was very professional and communicated well the diagnosis and what steps to take to fix my problem. They took care of me in one day saving me mucho dollars overall. I will recommend them to anyone in need. Thanks guys!

I cannot say enough about these folks! I found a leak in my Water main in the front yard and was panicking because we are about the sell our house. I was blown off by 2 other plumbers and Direct Services came out within a day on a Friday evening and also started repairs. They found & finished repairing it the next morning. The total was $764. I was so worried it was going to cost in the thousands. They were wonderful! Awesome customer service & pleasant to deal with.

Well... let's be live 140 miles from them, so I got canceled. Don't know why I called them. But they were very understanding and nice. I wish I lived closer!

Just fantastic, i wish all companies in georgia were like y'all. Contacted them and was treated by a great customer service rep, made an appointment quickly, they kept me updated on arrival time, showed up with everything needed to get the job done right. Reasonable pricing, the ppl who came were professional and polite. i would honestly not go anywhere else. Plan on using the company for other things we need done.

My toilet had been nonstop running for the past 2 weeks. So I set up an appointment through yelp, which was super easy to do. Then a couple days later, the plumber, Ethan, looked at my toilet and was able to fix it immediately after telling me what was wrong with it (the toilet's fill valve was broken and the flapper was old). He was very polite and fixed it very quickly. I also only paid $193 for him to fix everything.

Fittings under our kitchen sink were bad and they fixed the problem right away. They came out at 6 pm on a Wednesday evening when most other places are closed. Very professional and knowledgeable. Provided a free quote and fast service. Will definitely use in the future.