Direct Services Plumbing & Drain

Calvin K.

Very responsive and communicative. They were extremely knowledgeable and explained the issue and how to fix it in great detail concerning our gas leak. Price was great compared to other companies. Would highly recommend if anyone is experiencing a gas leak of any kind.

Bo L.

Very nice to work with Cathleen and Rick. They are very professional and polite. Very quick response. Really fair price. They fixed my water heater on a Saturday. Really hard working and knowledgeable. I would highly recommend them. Thank you!

Lydia J.

They are always friendly and helpful. I called them and they scheduled me in very quickly. From the person who answered the phone to the guy that showed up, professional and polite. Definitely calling them again if I ever have any issues.

Sandra J.

We had a roof leak causing damage to the ceiling and walls. The Ceiling Doctor beat the other estimates and repaired the damage quickly. They did an excellent job of repairing the damage. They were very personable and we couldn't be more pleased with their work. We recommend them and will use them again. Gerald Jones

Lynette W.

Very timely and extremely professional. Explained what was needed and why. We will definitely be contacting them in the future and refer everyone we know. Pricing was reasonable and comparable.

Leo F.

Very professional company. Excellent customer service and both technicians were very knowledgeable and happy to share exactly what they were doing and why. Price for install was also reasonable considering current economy.

Jennifer G.

I needed a plumber to visit my mother in law in the middle of nowhere Emanuel County, I live in Dallas, and Direct Services came to our rescue. Cathleen and Rick were a dream to work with! Thorough, communicative, helpful, and timely. Rick was knowledgeable and intelligent and communicated what he found and the needs beautifully. Sadly, Im not sure we will move forward with the project, but if we were going to fix all that was needed, Rick and Direct Services would be our vendor. Thank you all!

Angela W.

Everything was great from start to finish. Cathleen was very friendly and helpful. She was able to get me scheduled rather quickly. She told me what to expect on the day of service, and followed through as promised. Ethan arrived, assessed, provided options, and explained everything to me before I authorized the work. He was very knowledgeable & efficient and cleaned up behind himself...like he was never there. He left a card for me to reach out if there were any additional needs or recurring problems. 80 day warranty. I definitely recommend them!

Rosa B.

Great service and response time. They got the job done.Excellent customer service. would high recommend them. in fact, I already have.

David A.

Look in the dictionary for the words """"professional"""", """"friendly"""", and """"prompt"""" and you will find a picture of these guys. I have called on them 6 times now, from replacing a toilet to completely replacing my water lines, and each time I have been more than pleased by their excellent work. They take the time to thoroughly examine your problem, explain it to you, give you an estimate of the cost, and repair it in a timely manner. They never talk down to me and answer all my (often stupid) questions fully and clearly. If I ask for options, they give them to me. Believe me--if you have any problem whatsoever with plumbing, give these guys a call. You will never regret it!