Dimitresse Construction

Greg F.

If you have a home warranty with American Home Shield and Dimitresse Construction accepts the repair work, immediately run and hide. The home warranty company AHS will only pay a very small amount to DC in labor costs to replace a hot water heater and DC knows that, the rest is up to Dimitresse Construction to collect from me the customer, in one way or another, in my case they were going to charge me $295 to disconnect and reconnect the vent on top of the water heater, actually easier than doing the same thing to clean out your dryer vent and justified the charge as a modification as per the AMS contract. Pure BS. They did the same for the water lines for (disconnecting and reconnecting) to the tune of $595, again they called it a modification. Neither are modifications to my hot water system, in my case I got two other bids from local contractors and accepted a cash-out offer from AMS and saved a boat load of money. I really don't appreciate how they do business, they caused my wife and I a lot stress and anxiety over a four day period where we had no hot water and the hot water heater was leaking on the second floor of our home with the possibility of a major water leak, which is every home owners nightmare.

Street S.

Run!! They are just scam artists. AHS home warranty tried to send them out. I would suggest you request a different company if this is who they refer.

monica l.

Mike from Dimitresse came via a request for garbage disposal repair I'd placed through my home warranty company. He knew what to do, did it extremely well, and was very kind and professional. I'd for sure have him back if I needed additional plumbing work.

Jamie T.

Sent by AHS. The technician was friendly, professional and really went above and beyond to try to resolve my issues.

Rob D.

Dimitresse was sent by AHS. It seems I was luckier than other reviewers. He turned the knob to the shower, but never opened the wall to look at the actual valves. On the diagnosis to AHS, the technician said he had replaced the cartridge and the shower was still leaking. The fix was $675 of pipe modifications. Considering the technician didn't even look at the valves, he sure as hell did not replace the cartridges. AHS is sending another technician to diagnose. If I can't trust the company to basic honesty on the diagnosis, I sure as hell will not trust the quality of their work.

Brian D.

Do not use these guys. They were selected for me by my home warranty company. After arriving to diagnose the problem with my failing water heater, they provided a quote for the repair/replacement. By the time I got done arguing other issues with my home warranty company, Dimitresse changed their diagnosis to indicate that my water heater was fine. That's quite interesting, considering it is still actively leaking. And now they won't communicate with me or with the warranty company. I would suggest running the other way from this company. I would also suggest staying far away from American Home Shield as a home warranty company. They are terrible too, but that's another story for another review.

Irene G.

Came right away , and did a great job would have them do more plumbing problems ! I felt I received a great job at a fair price !

Lena Y.

Sent to me by Choice home warranty (talk about poor choice!), these people could not be less interested in fixing anything - their only goal is to find a reason to decline service. Technician spent less than 5 minutes in my house, agreed that the issue exists and that's what he'll report, promptly left and less than an hour later home warranty company notified me that the claim is closed because there are no mechanical issues identified! Mind you this was second opinion, because first plumber tried to fix it, but after few attempts realized, that since the unit is discontinued, there is no replacement part that will form proper seal, and the whole unit needs to be replaced. Obviously that's not what warranty company wanted to hear. Luckily there is Dimitresse construction that will deny the obvious and refuse to come out again, because - you guessed it! - there is no issue if they said so! My claim is reassigned to another company, that actually stands behind their work, as for Dimitressse - may their success match their professionalism!

Deb T.

Technician quickly diagnosed and repaired my problem with no fuss. So happy to find an honest company who takes care of their customer's problem nothing more and nothing less.

Chanel D.

Very unprofessional. My Warranty company uses this vendor and I've had two bad experiences. They are horrible. George wanted me to pay my $75 service charge before even doing any work. The first time I paid my service charge to him first and he took my money and didn't do the work. This second time he walked out because I said I would pay him when he did the work.