Diamond Head Plumbing

Glenn M.

Just finished renovating my Moms bathroom, Joel (Vice-President) Diamond Plumbing & Bath said it was going to take 9 days to complete a full restoration, shower was a Fudo style tub, change sink, toilet, flooring, add recessed lights and change the window! Job took 15 days to complete, workers took out a large sheet of copper from old shower, Mom told workers we will keep the large sheet of copper, however someone took the sheet of copper and probably sold it for extra cash! Sad because subcontractors for Diamond Head Plumbing & Bath do come in whenever they feel like working! Some of them are good workers, others just give them a bad name, wouldn't hire these folks again! Lol

IG W.

Thank you John for being a professional while repairing our main sprinkler main system. Diamond Head Plumbing handled our request immediately and advised us as to the plan for repairs. Would definitely use DH again. Satisfied, indeed!

T M.

Update: I would like to say that your experience with DH plumbing is all dependent on the crew or plumber they dispatch to you. We had an issue with the newly installed tub that stopped draining. The plumber that was dispatched to fix the problem was courteous and educated us on how to avoid the problem in the future. Such a difference from the renovation crew! With regard to the contract, is quite general and there can be a lot left to clarify. You did have to approve additional things to be covered within the contract. However when installation of recessed lighting includes painting over the fixture (sloppy painting) and visible dirty handprints on the ceiling. I believe a conversation with management is required.

Jou L.

I used Diamond Head Plumbing to renovate a bathroom about 20 years ago and because it was a relatively painless process I decided to use them again. Called for an estimate to remove my tub, fix a leak and replace it with a shower. I wanted basic; cultured marble (I dislike tile and grout and natural stone because of the maintenance). Joe came the next day to measure and give me options. The estimate arrived the following day. I had expected it to be costly (as this bathroom was old and leaky) but it was reasonable so I signed the contract, paid the bill and the remodel began the following Monday. Glen and his team arrived and after removing the walls discovered a leak coming from my upstairs neighbor. Glen worked with her plumber to show him the problem and Glen ended up not only fixing her leak but renovating her bathroom as well. A few things did not go as well as planned. A regular rain texture glass sliding door was installed rather than the barn style shower door that I had ordered. But, I actually like it and had them leave it in. When I took my first shower, no water came out from the shower head. It was discovered that the valves were not completely turned on behind the wall. Glen returned, cut a hole in the back of the toilet and turned it on. Instead of sealing the hole with drywall, he placed a plastic cover over it that could be removed should problems occur (and it does happen quite a bit as that particular space shares the pipe space with two other units). There was also a problem with the water draining slowly, so I called Diamond Head Plumbing again and they sent a plumber who corrected it easily. He also checked to ensure that everything was A-OK and asked Glen to return to check the shower head again which he did and found no problems. All in all it was a great experience. Although there were problems, Diamond Head Plumbing resolved them promptly and efficiently. In addition, they were extremely clean. They put everything away each day and swept and mopped the floor. I could sleep in the unit during the remodel. Id use Diamond Head Plumbing again! Mahalo to Joe, the DHP office staff and to Glen, a meticulous plumber and really nice guy (my neighbors loved him too).

Betsy P.

I had a major sewer line blockage that choked water from flowing through the sewer line. All of my toilets and drains where clogged and could not be used until the plumbers from Diamond Head Plumbing worked to locate the source of the problem under the house. The two plumbers and the owner (!) helped to solve this huge plumbing problem, and I would definitely recommend them to folks in a similar situation. Really appreciate their professionalism!

Adele P.

It wasn't under Adele P, it was my Uncle's house, but you came n looked @ the work n saw for yourself what a shoddy job it was. We waited way too long to complain (almost 3 yrs.) but it is what it is!! We are over it but we will obviously never recommend your company n if the topic ever comes up we will share our experience!! Not a good thing!!

Weiwei H.

I had an emergency created by a leaking water line. We called Cooper and he immediately arranged someone to come over the next day. The next day Warren came over and fixed the problem within ten minutes. Thank you Cooper and Warren!

Jason A.

Work with Diamond Head Plumbing the past few years and have been very happy with how professional they run their business. Not sure what these are the reviews are about. But this is the first class operation and most people want understand that so there's a problem. I'm taking from me the staff at Diamond Head plumbing know how to know how to handle all situations. Highly recommend them!

C D.

I've used them for years and continue to do so. Most of the guys they sent over were at least personable. Many have been really cool. Always showed up when they said would and got the job done. OK OK... they aren't cheap, but you get what you pay for.

Pat M.

I called Diamond Head Plumbing around the 27th of December 2017 as we had discovered that we had a water leak under our slab for the house. No one answered but I left a message twice in an attempt to reach them. We were losing 6,000 gallons of water every 10 days according to the Board of Water Supply. Although the leak has been fixed by another company, I was intrigued that I had never received a call back yet. I really don't know about this ""if you can see Diamond Head call us"" service as I live across of Diamond Head.