DH Stevens

John B.

I use them regularly for all kinds of service for a multiunit property. The pricing seems fair; they don't overcharge for time or extra visits. Things don't always get fixed on the first try, but that's life sometimes, especially given the number of old buildings with sketchy plumbing in this city. The various plumbers they've sent have always been courteous and responsible.

Robert R.

Great customer service and very reasonable prices. We've been using them for years on our old house and have never had a complaint. When our pipes froze they sent a manager from the office out to fix the problem when all their guys were out on jobs so we could get our water on ASAP. It's that kind of thing that creates fanatical loyalty in Stevens' customers.

Hillary M.

My roommates and I had a wonderful experience with Stevens plumbing. Mike even followed up with us to see if our sink issue has been resolved. We will definitely only be using Stevens from now on and trust them with our plumbing needs.

J B.

We had a difficult to reach leak in our ceiling that could have been from a waste pipe or a water pipe. Not knowing who to call, I went onto Yelp and read the reviews of Stevens Plumbing and called them right away. On the phone, they were clear, straightforward, and easy to work with. They made sure I understood their pricing structure and we set a date for them to come to the house. It wasn't a rush job, and they were very accommodating to my schedule.

When the team of two, Alex and Alejandro, showed this morning, they got right to work problem solving the issue and deciding what they needed to complete the project. They figured out that it wasn't the waste pipe (yay) despite the fact that initially it looked like it was. They pinpointed the problem and got down to business. They did exactly what they said they would do. They completed it timely and cleaned up afterwards. They were professional and nice.

They provided excellent service for a reasonable price. I would definitely use them again!!!

Sam L.

I am always scared that I'll be taken advantage of when getting home repair services, so I was pleased with Stevens Company.

I had unexplained mold and water damage in my basement, and long story short, a pipe was leaking. I found Stevens Co. on yelp and gave them a call on a Monday. Alex--the plumber assigned to me-- came later that week. The company called me before to make sure I was home, and Alex was on time. He took off some dry wall, identified the leak, explained his proposed course of action and sought my approval before he went forward, which I appreciated because I've had folks just go forward and assume I'm cool with what they want to do.

The thing that moved my 4 star to 5 is that Alex needed to wait 20ish minutes while someone from the office brought him some supplies, and he did not charge me for that time (the company charges $85/half hour, plus a $75 service fee).

I paid by credit card and received an invoice that clearly noted the issue. I am very satisfied by the experience.

Robert M.

What amazing service! Quick story: It was a couple days before Christmas and I begin to shut down the water to the outside faucets. Not working as I remember doing it in the past, so at one point I turn the main water supply off. A leak starts. Can't stop it. Look up Plumbers in Yelp (great service Yelp) and find the highest rated team, Stevens Company. Call answering service. Wait 30 minutes. Oh by the way this is a Sunday when plumbers can charge a hefty surcharge. The nicest gentleman in the world calls back and steps us through what we had to do (tighten a nut on the main water supply valve that gets lose over the years - in case you come up with a similar problem). Problem fixed. Marriage survives. Lots of dollars saved. But we definitely are adding them to our address book.

As I was thinking of writing this review, I was reminded of when I grew up in a small town and service providers gave you that special touch that is so rare today. Thought of Mayberry RFD too.

Thanks to the gentleman on the phone - so sorry we did not get your name - but you were amazing.

Vannara A.

These guys are amazing! I work for a small management company and use them everyday on 90% of my properties. They are always friendly, prompt, and give exceptional service. Hands down by far the best plumbing company!

Kay J.

I called Stevens for a toilet repair. As always, I was nervous about the $ clock ticking but he was experienced, efficient and out in 30 mins. as it was as simple as the mfr told me it would be. I would highly recommend them. He even wore booties on my carpeting.

Victoria C.

I had Mike come over to check out an issue with our hose bib shutoff valve. He was super friendly and approachable, which is great when you're a new homeowner like myself and have a lot of questions. He walked me through the problem and brainstormed different solutions, some of which did not involve having work done. I really appreciated that he did not make the problem seem more dire than it was, and I can make an informed decision about what to do. Even if I don't get this fixed, I will definitely use them in the future for plumbing work.

Matt R.

They were friendly from the first phone call to the end of the job. After they installed our new water heater they cleaned up and it looked like they hadn't even been there. Their rate was very fair.

The time from the initial phone call to the completion of the job was less than 24hrs.

Highly recommended.