Dependable Service Plumbing & Air

Keith D.

Absolutely one of the worst businesses we have ever dealt with....There is so much they have done wrong from beginning to end it is ridiculous I did not have the patience or the time to sit here and list everything if I can save anybody aggravation go somewhere else

Marina P.

My AC's fuse was blown after I wired one wire on my Nest Thermostat incorrectly. The available appointment was the next day, once they came they found that the fuse was blown, nobody told me how much it will cost to fix it. They replaced the fused and told me it's 140$, the fuse is just like the one cars have 24Volts, cost under a dollar. They were present 20 min max. I feel like being robbed!! Never Again!!! Just know the other AC company in Pawleys Island charges 79$ to diagnose!!!

Brittany S.

Stefon W was awesome! If I had a question he had the answer. The prince was reasonable for such a beyond and phenomenal service! This company has definitely won a new customer.

Steve H.

Excellent and efficient installation by Dave S. No mess and cleaned up nicelyI highly recommend Dependable Service Plumbing! Shawn installed new water heater and WiFi main shut off flow valve. Another great experience!!!

Elaine G.

I waited a few months to write this, but I keep seeing their vans around Pawleys Island and it really bugs me. Long story short: I called their office on a Friday because I had a clogged kitchen drain. The receptionist said they couldn't have anyone to my house until """"next Tuesday afternoon."""" I said ok, but I asked how much it might be to clear a drain. She responded that she couldn't tell me and that the """"technician"""" would do that when he got to my house. We waited patiently till Tuesday afternoon and their guy showed up at my door. He looked at my sink, then pulled out his iPad. He scrolled through their site and said; """"clogged kitchen sink. That'll cost you $342"""" To which I said, why in the world couldn't your gal on the phone tell me that? This might only take you 20 minutes to root out the clog. He said that might be, but that's our standard rate on a kitchen sink. Again he said that'll cost you $342. I responded, """"nope. Not gonna cost me that because that's way overpriced."""" Surprisingly he left without any issue...and I've never received a $59 bill for making the house call. I immediately went back online and found another plumber who had a guy at my house within an hour and cleared the drain for $185. Beware of Dependable and stay away from them. ( I don't remember the name of the second company, but it was something like J & N Plumbing...good guys.)

Lauren C.

After having issues with hot water pressure in my upstairs bathroom I called Dependable Service Plumbing & Air. My service technician was nice and quickly fixed the problem in less than one hour. The cartridge in the faucet fixture needed replacement, a 20$ part or free if you go through Delta or Kohler. I was given a bill of over 400 dollars for this work. After telling the technician how unfair I believed the pricing was he did help me some by providing me a 35 dollar coupon. However, I still believe for a company whose values are dependability and Christ like approaches I feel 366 dollars is a total scam. As a single-mother I felt like I could trust this company because of the way they marketed themselves serving Christ. I could not have been more wrong and I feel like pricing was very unfair and I will not use or recommend this company to anyone.

Jolie H.

I was impressed with everything about this company. They were recommended to my by a family member and I am so glad I called them. The customer service was impeccable from the initial phone call to set up an appointment for a quote all the way to the follow up phone call after the work was completed. I will be using this company for all my plumbing and hvac needs in the future.

Robert J.

After hours call $99. Scheduled 5-7 pm arrived 7:30 pm. Nice guy. Replaced clocked valve under sink. Less then 1 hour work. Total bill for replacing shutoff valve $430. Works fine but crazy expensive.

Marianna M.

Kevin cleaned out my dryer vent. Turns out it was completely blocked with wet lint. He was here 2 hours and did a fantastic job. I had someone else from a different company come out 6 months ago and he was here 15 min and my dryer didn't dry any better after he left. So who knows what he did. Kevin with Dependable Service is the best. And very reasonable price. Will do every year from now on.

Richard S.

These guys did a good job helping with a serious plumbing issue. Renter decided to use the kitchen sink as a grease trap. Even though they had to pull out the big jet washer they honored the original quote. Manager rearranged the schedule to take care of me and AUSTIN did a great job making sure the job was done right ... these guys may not be the cheapest in town but you get what you pay for.