Dependable Plumbing

★★★★☆ 3.5 / 5 (83)
Emergency Call


: 12120 Tech Center Dr Ste A, Poway, CA 92064
: (858) 486-5111
: http://www.dependableplumbingco.com

Company Overview

Around-the-Clock Emergency Service
Professional Backflow Testing and Repair Services
Leak Identification
Drain Cleaning Solutions
Utility Line Detection
Hydro-Jetting Services
Video Pipe Inspection
Hot Water Heater Setup
Other Plumbing Offerings...
Established in 1981, Dependable Plumbing is dedicated to offering prompt and courteous assistance, combined with expert craftsmanship, meticulous attention to detail and affordable pricing.

Business Services

  • Bathtub repair
  • Drain repair
  • Faucet repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Shower repair
  • Sink repair
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Carter H.
★★★★★

I will definitely reach out to this company when I need a plumber again.
My HOA sent them out to fix my toilet (my home warranty doesn't cover the pipes in the internal walls) that was not flushing due to a clogged pipe that was also affecting my neighbors plumbing. They sent out Adam and man was he a pleasure to work with. He was very friendly, professional and cleaned up afterwards (I was shocked nobody ever does that) he definitely went above and beyond and was also polite and friendly to my neighbors. He did an excellent job.

The person I spoke with on the phone was also very polite and willing to help. If your looking for a company that seems to know what they are doing and from the looks of it treats their employees well, hire them.

Rob F.
★★☆☆☆

Called Dependable on Monday Feb. 15th at 4:01 PM to do multiple, less-than-urgent jobs at our condo. There was no answer so I left a message. We didn't hear back the next day but wanted to wait a little longer since this is the company that does work for our HOA and is familiar with specifics of our complex. By the end of the week, we still hadn't gotten a return call, so Dependable lost that job and we called elsewhere. That plumber answered the phone, set an appointment, showed up on time, wore a mask to reduce COVID risk, did good work, and charged a reasonable rate. Dependable still hasn't returned my call from Feb. 15th. I'll give two stars since it's possible they do decent work once they retrieve their messages, but you can decide whether you'd call them if you had urgent work to complete.

(By the way, due to the HOA, I'm stuck working with this company on certain occasions. I've since asked why they never returned my call, and instead of apologizing and saying they'd do better, they questioned whether I had called the right number. My Google Voice log shows that I called 858-486-5111, which you will see is their main number. Good luck if you call it.)

Michael C.
★★★★★

This company's customer service and plumbing expertise are outstanding! Its plumbers were on time and very considerate about COVID-19 and house cleanliness concerns. I particularly appreciated how swiftly it took ownership of problems I discovered and solved them to my full satisfaction without placing any blame on me.

Evan Z.
★★★★★

Terrific service. Honest, knowledgeable, speedy and precise. What else could you want? Ask for Nick, he does an awesome job and is super friendly and patient.

N F.
★★★★★

I wanted to take a minute to promote the services of dependable plumbing and particularly their plumbing technician ""Nick"". This past Friday our tenant a single mother with two kids had a backed up kitchen sink that would not drain. NIck was responsive, courteous and professional with our tenant , providing an effective remedy to the situation. Note this was our second call, as a competitor was initially dispatched, was not in protective attire and diagnosed the issue as highly disruptive requiring drywall removal between two housing units. The lack of focus on the customer, and no regard for health protection prompted us to cease the service and call for a 2nd opinion. Thankful we got Nick and will choose dependable as our preferred plumber. Thanks again Nick !

lana m.
★★★★★

There are not enough good things to say about dependable plumbing. An hour after calling them on a Saturday afternoon, the bathrooms were functional. The plumbing in this house is a nightmare!!! We have had many assessment as to why and the possible fixes which include tearing up the floors in the house to replace the cast iron pipes. Dependable Plumbing not only fixed the blockage, they found the problem-a poorly installed clean out with no support has formed a belly that traps waste. The fix is outside the house, simple and fast. I am sorry we didn't talk to them first!
In addition, the plumbers who came to my house were professional, polite, extremely knowledgeable and amazingly tolerant of my yappy little dogs. THANK YOU Dependable Plumbing, you are awesome!

Myrtha A.
★☆☆☆☆

worst customer service!!! The lady who answers the phone forgot her name don't wish to know her name is horrible, she should find a new job and not work with customers. Wants to be right over the customer instead of providing excellent customer service. For what they charge, they should go beyond for there customers. Please please use another company!

Erica L.
★★★★★

We had a very positive experience with Dependable Plumbing. We discovered a water leak in the evening before heading out on a vacation. We called several plumbers, from the contacts listed on our water heater, and got voicemail. Then we found the number of Dependable Plumbing through our HOA, and we reached a very pleasant and helpful dispatcher immediately - who was then able to send a plumber out to our house within an hour! Grant was so friendly and professional, he got right to work identifying the source of the leak. He gave us great advice on how to proceed with the repair, and helped us to stop the leak so that we could be worry-free on our vacation until we could arrange for the repair project needed. All in all, we received great customer service, and we felt reassured by Grant's knowledge and competence - and we will not hesitate to contact Dependable Plumbing for our future plumbing needs.

Marge L.
★☆☆☆☆

I am having a walk-in bath installed and bathroom remodel in my condo. As they brought in the level I was reminded of this company to which I paid $144.00 for nothing. The guy they sent didn't even know what a walk-in tub was. I was getting tired of the soggy, rusted tub and ruined drywall due to it being installed wrong originally. The guy that paid them $90 got off easy. They are obviously yes men for the HOAs whose only purpose is to make sure the owner pays. He did absolutely nothing and and he said I would get a big discount next time if I replaced the faucets and I let him know that I would not be letting him back into my home. The number of negative review should let people know how ""undependable"" they are. A most unpleasant and costly experience. Please don't use this plumbing service.
Marge L

William P.
★☆☆☆☆

This is probably the worst plumbing service. The person came in for an evaluation. He did not even fix the problem that we had for the regulator and he charged us $90. Absolutely terrible service and would not recommend doing your plumbing service here. In the end, go to the other plumbing services that have higher reviews than this terrible service.

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