Dependable Plumbing

Jennifer L.

This place is the worst. Guy was super late and dirty, he smelled sooooooo bad. He seemed knowledgeable but lazy. He didn't fix my leak. When I got the bill I was outraged!!!# I called the company and they were very rude. I heavily recommend using any other company in the world. I'm no plummer but I know when I'm getting ripped off. Thank goodness yelp is here. At least I can let people know.

Jason S.

This place is the absolute worst!!!! I believe they are greatly overcharging my association as a scam. They sent me an outrageous bill and are giving me the run around. I can't even get them to explain the bill to me. Ugh. Seriously? The worst!!! Don't use them!!!! Scammers!!!!

Yh W.

Kent is very knowledgeable and professional. Surprised to see so many negative feedbacks for Dependable, but Kent got most of 5 which he deserved.

I didn't hire him but happened to have him onsite for help. He showed his expertise. He was very nice, honest, and also helped to double check the work done by others.

04-09-2015, updated:
Tony and Grant came in today to do real fix of one water pipe. Again, they did awesome job, super professional and friendly. They deserve 5 star for sure.

Amy M.

My hoa hired these guys to take care of something at my apartment complex. They showed up with no warning, parked in the fire lane all day and started jack hammering the sidewalk. Their work ethic is terrible, the workers ""work"" for about half an hour, using the jackhammer and then stop to go take a break. This continued from 9-5 all day taking break after break. I have an infant son and a babysitter that comes to my house while I am at work so after an entire day of them jackhammering and stopping just long enough for him to fall asleep before they start rattling the walls and waking him up is very irritating. Because of their terrible work ethic, it has been more than THREE weeks and the sidewalk outside of my apartment is still a giant gaping hole that they are doing nothing to take care of. Some days, they do not even show up, which is probably why it has taken so long and nothing has been done yet.

They also ""came by"" sometime during week 2 because they were looking for a water leak and had to get in our garages to look for it. They babysitter didn't have the garage key so they left. And that was the last we heard about it, so I guess we are all just crossing our fingers that there is no water leak because no one ever actually came by to look for it.

They finally ""finished"" the job and covered the hole back in and when the sprinklers came on last night, it started GUSHING water from where they accidentally tore into the sprinkler system line.

Melanie B.

My HOA referred me to Dependable Plumbing as my bathtub was filling with water when the washer was in the rinse cycle. I know - totally weird. Anyway Kent was the plumber who came out. The time window was 9:30-10:30 and he came out at exactly 10:05. He was awesome! So nice and friendly and very knowledgeable. Also, very honest. I asked him to look at my water heater to see how much more life it had - as it was 10 years old. He thoroughly checked it out and told me I didn't have to worry for another 5 years! He could have so ripped me off and I would not have known otherwise. It wound up taking him 2 hours to fix the plumbing problem as it was really clogged, and while it ultimately was not the responsibility of the HOA (Bummer!), I felt the price I was charged was very very reasonable. He worked his ass off I was really pleased. I would definitely ask for Kent if and when I have to use them again.

Michelle M.

The plumber came out on Monday and promised me a quote on Tuesday. I called to follow up on late Tuesday afternoon and the receptionist told me to call back on Wednesday when the plumber would be in the office. I asked if she could take a message. She did but it still didn't do any good. I didn't get the quote until the following week and by this time I had called someone else. Keep in mind that I was without hot water this whole time. He also totally missed my water pressure measuring at 150 psi which is considered flood level. This was the first thing the other two plumbers did who came out to look at my slab leak. I was also given a quote to jack hammer my slab which I was told by a leak specialist would hamper the integrity of my foundation. So glad I dodged this situation.

Mark R.

I live on the third floor in a condo, had a few plumbers come out and try to fix the issue no one was able to. Kent gave me a head up call and arrived and even waited for me to come home as i was in traffic. Kent got to work without wasting any time and fixed the issue in minutes. Less here is you get what you paid for, pay top dollar get top service pay low get low service.

Kelly D.

Run, run, run from this company. They not only did not fix my toilet problem but caused an additional problem with my kitchen sink. Apart from that, they did not arrive when they said they would, nor did they return phone calls. Steer clear.

Michelle K.

The apartment complex I live in hired this company to re-pipe the water lines in all our units. We were told that after an initial inspection, the plumbers would provide us with the approximate locations in our units that they would be working in, and the dates they would be entering each individual unit. They also said the work areas in our units would be protected with drop cloths and that debris would be vacuumed at the end of each work day.

NONE of these things were done. They did not leave any indication of where or when they would be working. They did not cover any part of our apartments with protective coverings. I know this because I came home during lunch one day and saw them making a huge mess in my bathroom and kitchen SANS PROTECTIVE COVERING.

They did not clean up remaining debris at the end of the day, or even at the end of this project. There were pieces of drywall all over my floors and countertops.

Worst of all, when I came home yesterday I was unable to unlock my front door using my own housekey. For whatever reason, my key no longer worked, and they were the last people to lock my door. I had to call the property management and have someone come over and break into my apartment using a credit card. The next day the property management sent over a maintenance worker to figure out what happened to the door, and he determined that the plumbers broke my lock.

So not only did these guys make a huge mess in my apartment, they damaged my door handle such that I was locked out of my own unit for over an hour, at night. I tried calling their office to yell at them, but they never pick up their phone! DO NOT HIRE THESE PEOPLE, THEY ARE CARELESS AND UNPROFESSIONAL.

Brad M.

Dependable Plumbing is a life saver. My A/C went out during the recent heat wave so I called Dependable. As busy as they were, they were able to schedule me the next morning.

Frank came to my house and within 2 hours my A/C was working! He was very professional and cleaned up all of his mess.

I can't express how grateful I am that they were able to help me out on such short notice during a heat wave.

If you are looking for a 'Dependable Plumber', then call Dependable Plumbing.

Thanks Frank!