Del-Air

Michael N.

Tech was competent. This is more a review of Del-Air prices. Capacitor on Amazon $33 http://www.amazon.com/Round-Universal-Capacitor-x2022-USA2237/dp/B00GSU4ATS/ref=sr_1_1?ie=UTF8&qid=1461431278&sr=8-1&keywords=usa2237+capacitor Capacitor for Del-Air $96 Kick-Start Kit on Amazon $36 http://www.amazon.com/Rectorseal-96506-Kickstart-Ks1/dp/B008A3UJ7I/ref=sr_1_1?ie=UTF8&qid=1461431206&sr=8-1&keywords=ks1+kickstart KickStart Kit for Del-Air $232 Came out, diagnosed problem, installed capacitor, then kit in about 1 hour. Total parts was about ~$70 so labor came out to $258/hour! Will not use Del-Air again.

Susan M.

I have not been impressed with Del-Air. I spent $5,600 on a unit paid over $1,000 on service for 3 years. 3 winter months after a service they shared that the service was only under warranty for 30 days. Charged me to just take a look.

Brenda C.

I am very pleased with the service I received the other day. My air randomly went out, of course on a very Muggy day, and with a baby in the house, I needed it replaced immediately. Gave delair a call and they had the installers out the very next morning. I needed my outside unit replaced. The installers,Josh and ken, made the experience very pleasant and were friendly as can be. They did a great job outside and even made it look better than it did before! They explained everything in a way that made so much sense that I felt I was ready to work on my AC by myself . That will not be happening though, so next time anything goes wrong, I will be calling delair and I will be requesting Josh cinco and Ken berry and advise anyone else to as well. Great job guys !!!

C L.

I hired this company before to cover my commercial properties. They missed appointments and had such a rude lady as dispatch manager! After years I gave them another try and got the exactly same treatment. They just don't show up or even call. Beware!

Jerry P.

I cannot say enough good things about Del Air. We had a nightmare with other organizations looking at and commenting on our system. It needed to be replaced, relocated, etc., for many thousands of dollars. Then Del Air solved all our problems with their pros, for way less than we had been told by others. The REAL proof was when the city inspector came to look at it. He said to me, """"I NEVER HAVE ANY TROUBLE WITH DEL AIR"""". There's a message when the INSPECTOR, who look s at everyone's work, says that!

Kp H.

I have Del Air A/C and service contracts in both of our houses. Your company doses what they say and at a fair price. No better recommendation needed.

Hannelore H.

I have had Del Air two years in a row come and service my unit. Jose was here last week and he was so very knowledgeable and did a great job, also explained everything to me. They didn't try to say that I needed different parts, etc and just charged me for maintenance which I thought was very fair. If you're having trouble with your air conditioning unit give them a call. I would definitely recommend them!

Lee M.

I truly believe they overcharged me for service on a A/C just 2 years old. Almosr $1,200.00 for service that other well known companies claim should be half that amount. Be extremely carefull dealing with this company..

Irene M.

I have had my ac units serviced by Del Air for two years. They contracts are very expensive and they cover filter changes essentially (you supply the filters). We noticed the air starting smell funny so investigated in the attic The was a massive leak in a connection to the air handler in my attic which had obviously been there quite a while, long before the last maintenance call. I waited for 40 minutes on hold to schedule an appt during which I heard nothing but disclaimers about how it wasn't their responsibility. I just wanted it fixed. The guy came and started with the same disclaimers and that they were not responsible. Couldn't he just fix it? No he had to be sure that I understood that it was not included in maintenance. In addition, our attic was fully of trash that they had left on previous calls: wires, tubing, parts :0(

Lynn F.

BEWARE.... They came out and said my coil was leaking, The unit was 15 months old, they called back and said the part was covered by warranty and I would only have to pay for labor and Freon. I agreed as I knew their charges from the 1st call out. The guy took under 3 hours and gave me a handwritten invoice for $1094. They are now ignoring my request for a break down of what I was charged for. Bad customer service, rotten way to treat a customer. Use another company that is honest and trustworthy.