Decker Plumbing

★★★★★ 5.0 / 5 (33)
: 11901 Charing Cross Rd, Austin, TX 78759
: (512) 640-2120
:

Company Overview

Business Services

  • Gas line installation
  • Gas line repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Water heater repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Nancy S.
★★★★★

Mac was AWESOME! He fit me into his busy schedule and was super nice. I was in panic mode when my hot water heater suddenly stopped working. Mac was quick to make the repair, very professional, cleaned up like he'd never been there, and didn't even mind my dogs trying to play with him while he worked! There is no other plumber I would ever use - worth the call for big jobs or small.

Denny D.
★★★★★

I just have to say that Mac and his crew were great!!! When Mac came to give me a free quote to replace some pipes - I told him I was having a problem with my toilet, he took one look and told me what the problem was, what to buy and how to fix it myself. It was simple and the best part there was no charge. I had gotten quotes from other plumbing companies, they were all about the same, but I liked Mac the best. He is honest and knowledgeable. He knew exactly what was wrong with the toilet - other plumbers told me it was something else wrong with the toilet and gave higher quotes. I highly recommend Mac and the guys from Decker Plumbing - these guys are the real deal. I will use him again to replace my hot water heater in the spring. Thanks Mac and crew!!!!

Mitza H.
★★★★★

After buying our house, there was a number of small plumbing questions and fixes I had all around.  Mac patiently walked around with me and addressed all of my questions and concerns either with knowledgeable advice or with a repair.  Would absolutely call them for any future plumbing needs.

Jeni P.
★★★★★

My roommates and I came home from happy hour, only to discover a leak in our bathtub. What began as a minor trickle from the faucet soon took a turn for the worse. Water seemed to be flowing from behind the tub wall. After some frantic googling of "how to stop tub leak help" and darting around our very creepy shed, I shut off the main water supply to the house and called our regular plumber.

Unfortunately, they were not available. Nor were the next two that I called and left messages for. Although I found many tips online for DIY plumbing, I didn't trust myself to not destroy everything accidentally, and I was beginning to feel anxious about leaving it overnight.

My next call was to Decker Plumbing where I spoke to Mac. He was very warm and professional. He let me know that there is no extra charge with after-hours calls, which I was thankful for since that's not always the case. He told me that Charles, the technician, would be arriving between 8-9PM and would give me a call when he was en route, which he did about half an hour til 8. I was super appreciative of their promptness all around.

Charles arrived, extremely pleasant and knowledgeable. He was here a little less than an hour and determined that we needed a valve and faucet replacement, but he could stop the leak for the time being and provide us with a patch-up so we could at least turn the water main back on (yay for running water!). I was impressed by the efficiency and reassured by his support in this situation. We will go faucet shopping this weekend and make an appointment to have them come out and give us a more long-term fix. Great service - we'll definitely go with them again in the future!

Rachel C.
★★★★★

My husband and I recently moved into a new house with extensive plumbing issues. I wish we would have called Decker Plumbing first, unfortunately, we wasted money and time on two other plumbing companies in the area that seemed to create more issues than they fixed. Just when we started to think we moved into the house from Money Pit, a coworker told me to call Decker Plumbing. They were professional and sympathetic to our situation, and sent a plumber out to the house at OUR earliest convenience.

Unlike our previous experience with plumbers, Decker Plumbing came prepared with the equipment needed to fix our leaking kitchen sink on the spot. Also, they were able to repair our garbage disposal (we were told by less experienced plumbers that it needed to be replaced!), and repaired our water heater that had been on the fritz. I highly recommend calling Decker Plumbing FIRST for your plumbing needs. They are quick, courteous, professional and experienced.

Theresa L.
★★★★★

We had water dripping into our kitchen from the bathroom upstairs. I called Decker Plumbing this morning around 9:30 AM and by noon they had a friendly service guy right at our door. He came in, looked, ran the water and as life would have it, NO LEAK! But he knew exactly what to do. He pointed the water to the shower curtain, watched the water hit the floor and BAM, water came crashing down from our ceiling!.. So the cost of the service call was well worth my peace of mind!!! Thanks Decker :)

Deacon B.
★★★★★

First rate service!!! Gave me phone quote and explained what was included. Their plumber (Chris) called ahead, arrived on time and did super job. This guy's a plumbing encyclopedia!! He had no problem explaining what he was doing and why. I couldn't have asked for better experience! Would recommend their work to anyone I know needing plumbing help and would definitely use them again.

Lauren A.
★★★★★

I came into desperate times over the weekend when I came home and discovered my water heater leaking everywhere!! I made a quick call to Decker Plumbing, and I'm so happy I did. Mac was kind and patient over the phone while I was going bananas! He asked me a series of questions, and we scheduled a time for a plumber to come out later that day. Amazingly, 45 minutes later I received a call that Charlie was in route. Charlie was quick and efficient - removing the old water heater and installing the new one. I would totally recommend this company.

Karli P.
★★★★★

Decker Plumbing was extremely professional, courteous and timely from the first contact over the phone to the last part of the service call. Jeff was extremely thorough and thoughtful to the point it felt like he was taking care of his own house. We were told by another plumber that our water heater would need to be replaced. Jeff fixed the problem and took the time to explain why the water heater stopped working. I would highly recommend Decker Plumbing and would use them again for any plumbing-related need.

Thank you Decker Plumbing!! Such a stress related issue taken care of smoothly.

Staci B.
★★★★★

This company is great! No bad words for them. A plumber showed up extremely fast after I was in contact with the Decker Plumbing. The plumber was very specific about the issue I had explaining to me my whole mechanism had to be replaced. A few other things were diagnosed as well, and everything was repaired within a half an hour of him being there! I would highly recommend this company ANYONE who needs plumbing done.

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