Daniels Plumbing

Barbara P.

Our water heater needs replacing so we called our home warrantee company, who had DANIELS plumbing come look at the job, take pictures and collect the deductible. He sent the photos etc in and thats the last we've heard of him.
We have placed numerous calls to his business and the warranty company over the course of a week and Daniel has NEVER returned our calls.
We would not recommend him.

Victoria C.

My hot water heater went out during a holiday weekend. Daniel's Plumbing was sent out by the home warranty company. Daniel was polite and empathetic when he arrived. He quickly fixed the problem. Unfortunately, the hot water went out again after he had left. I left a message that evening asking him to come back out the following day. I did not receive a call back the next morning, so I followed up with another phone call. I was told by his assistant I would receive a call back within 5 minutes. I waited an hour, called again, and no answer. I finally called the home warranty company back and asked them to send out a different plumber. When the home warranty company reached out to Daniel's Plumbing to see what was going on, someone from the business told them they would not be able to respond out for several days. I never received a call from Daniels Plumbing with regards to this information. I was very frustrated with the lack of communication.

Clare C.

FIND ANOTHER PLUMBER!!!!

I contacted my home warranty company for a leaking water heater. Daniel came out last Thurs and said it needed to be replaced and would have his office call me the next day after they received authorization. After numerous calls to my home warranty company and to Blanca (Daniel's secretary), I was finally able to get the service appointment scheduled for Monday. And, btw, I had to follow up with Blanca on Sat afternoon to find out she had scheduled the service call for Monday. Apparently, I was supposed to just know he'd arrive on Monday.

Not only is Blanca inept at her job and in desperate need of customer service skills training but Daniel's prices are much higher than comparable plumbers. My neighbor had his water heater replaced 2 months ago, and he paid about $1K total. Daniel was not only receiving over $1300 from the home warranty company but he tried to upsell me $1,015 in additional 'modifications'. When he arrived and we told him we didn't want the modifications, he packed up and left.

Zack M.

Awesome people and great service. Very friendly and fixed our water heater as fast as the parts could come in. Very happy and will be going back if there's anything else needed in the future.

Meishelle B.

I was referred to Daniel's Plumbing through my home warranty company. On Saturday (9/11/20), I contacted them for an appointment on that upcoming Monday(9/14/20). The receptionist stated that she would call me back within 30 minutes. I waited a few hours and never heard back, so I called them a couple of times and didn't get an answer. Later that afternoon, I contacted my home warranty company and requested that they refer me to a different company, due to not hearing back from anyone and no one answering my calls. The representative from my home warranty company stated that they would attempt to contact them first. When they called, they were able to get an answer and they confirmed an appointment for Monday, 9-11am. I agreed to that appointment and made arrangements to accommodate my work schedule. However, on Monday morning at around 7:45am, I received a phone call from Daniel's plumbing stating that they were calling to schedule an appointment. Of course, I was confused because I thought I already had an appointment scheduled from 9-11am. I informed the receptionist of this information and she said well ""can you do 10-12?"". I asked would they be able to accommodate my time slot that was already scheduled and she hung up the phone. I then called back and informed the receptionist that I was still talking and why did she rudely hang up the phone. She replied, ""It's too early for this attitude"". I responded to her by letting her know that I simply asked one question and that question is, were they going to accommodate the time slot that was already scheduled? She replied, that it's only an hour later and it's not a big deal. She then said, you can call your warranty company, have a good day and hung up the phone. I then called my home warranty company and canceled the service call through Daniel's Plumbing. Unfortunately, I never got to use the service of this company due to the rudeness and unprofessionalism of the receptionist. I will never do business with any company that doesn't know how to talk with their potential customers.

Edward H.

The WORSE plumbing service. First, Daniel (or another plumber in his company) failed to show up for the first appointment. Then, when it was rescheduled, Daniel was late. When we discussed a plan of action, he wanted to come back without complete explanation. When I explained that I had been waiting and that no one showed up to the original appointment, he (or his secretary) denied having originally scheduled an appointment. Unbelievable that Daniel Plumbing did not own up to their failure. Even though we were in a situation where we needed emergency plumbing, he simply took off. Very professional.

Aman L.

This guy is terrible. Exact same experience as those below; my dad had a plumbing leak issue and went through fidelity home warranty. They sent Daniel. At first he made these promises such as coming to repair on a fixed date and time, but each time he finds an excuse not to show. This time, after 2 weeks of trying, this guy now says the insurance canceled our work order when in fact, after calling and confirming with insurance, no such cancellation occurred...this guy and his company are fraud.

Venise R.

We had a leak in our sink and slow drain that was causing excess water on the bathroom counter. I didn't know where it was coming from but water was collecting and causing a mold and smell. My husband urged me to call our home warranty to see what was covered. We were able to schedule an appointment pretty quickly and Daniel came out to our home on time. He was very professional and polite. He corrected the problem fairly quickly and educated us along the way about clogged drains. Daniel wore a mask for Covid precautions which I appreciated because my husband is diabetic. We had an excellent customer service experience with him and I would recommend him to anyone in the Riverside County area.

Nancy D.

I had two items in the house that were clogged up pretty good. Daniel was efficient, professional, and took care of the issues extremely fast. Was thoroughly impressed and highly recommend! Thank you Daniel!

Maunette B.

This company was referred through my home warranty service for a toilet handle mechanism issue. This company was difficult to contact, did not come when scheduled and basically unprofessional with zero follow through. My over-all impression is they don't want to help me resolve the issue.

I'm a patient reasonable person but after 4 weeks of trying to work with them (toilet not operational during this time) I gave up and found a company interested resolving the issue.

I not only wouldn't recommend them, I suggest avoiding them all together.