Crystal Blue Plumbing, Heating & Air

Carol T.

Very glad I called Crystal Blue again. I signed up for their membership club and had the technicians come to do the plumbing and furnace inspections. Chris and Hau were very professional and explained the work they were doing, and then also explained what needed to be fixed. I highly recommend the team at Crystal Blue Plumbing, Heating & Air.

Adrian G.

We had our ducts replaced a few years ago and they have provided semi annual maintenance to our units since then. One unit went out this summer and we had our home warranty cash us out so we can have Crystal Blue perform the install. They are great company. Professional staff and trustworthy. They do not try to up sell nor do they cut corners. They go above and beyond each time they come out! Thank you Brad, Scott, Glenna and team. Thank you again!

K M.

Came out to give me an estimate to replace all the ducts for my HVAC. They sent out someone that had no clue if they could do the job. Said they needed to talk to their boss and get back to me. They are incompetent. I had four other companies come out to give me estimates and there were no issues. Pretty scary that they had no clue how to do the job. Stay away.

Tania C.

Easy to schedule; easy to work with; good communication by office and field guys. Was was competitive and appreciate the service packages they offer--anytime a company can take something off my plate, I'm a fan!

Marc H.

Can't recommend this team highly enough, and Drew in particular, the technician who worked on our new home in EDH. My wife and I moved out here from Marin County and never had AC in our lives; so to learn what we needed to properly upgrade / repair our home's dated ductwork and filtration system (but not the AC compressor itself, thankfully) seemed an impossibly daunting task until we were guided by Drew and his informative, educational assistance all throughout the process. Crucially, he also saved us something like $15,000 or so compared to another contractor who tried to convince us to re-do our ENTIRE HVAC system. @Drew - thanks so much!!

Christine C.

Brad Schmidt with Crystal Blue Plumbing was informative and observant to the needs of my home. Brad even repaired a problem I didn't realized I had at no cost. Customer service is exceptional! Honest and upfront about cost and concerns.

Dee M.

Great customer service and communication! Last week, technician Drew Russell-Scott was able to diagnose and explain the problems I was having with my AC/Heat Pump. The good news is, that despite this is a 12 y.o. unit and we're in the middle of a heat wave, I didn't need a whole new unit. After replacing the fan motor, dual run capacitor and contactor to get my A/C up and running again. I appreciated the Covid precautions, fair pricing, technical expertise and workmanship.

I'm proud to recommend this business. As a matter of fact Drew and Scott P gave me a competitive estimate last week on a whole house fan and they completed installation today!

Samantha S.

Thank you for providing excellent service for my workplace the last few years. You've done what Clarke couldn't and I recommend you guys always.

Susie Q.

Our hot water heater went out on a Friday afternoon. Thinking cold showers were in our future for the weekend, I searched Yelp for help. I saw the reviews for Crystal Blue and remembered speaking to one of their crew members last year when they were working on a neighbor's house.

From the moment I called I received great service. My phone doesn't always work in my house so it started cutting out. I didn't get her name but the lovely lady who answered was amazingly patient with me and my cruddy phone connection. Surprisingly, she was able to schedule an appt for the next day.

On Saturday, I received a text with Jeremy's picture so I would know who was coming to my house. Jeremy was extremely professional and relit the pilot light in seconds (myself and the neighbor both tried and decided the ignition was broken). The very best part, Jeremy didn't charge us for the service call. What a fantastic company. I won't hesitate to call them in the future.

J.D. M.

I should have posted this review several months ago. They installed new HVAC system in our house, have no issues with the work, all is good. Two weeks after install, I recommended CB to a friend because their home HVAC expired. They used CB. My complaint is that CB did not take the time and thank us for the referral. Referrals are a big part of these types of businesses success.