Crystal Blue Plumbing, Heating & Air

Debi H.

Our home warranty recommended Crystal Blue plumbing for our water heater not heating up first thing in the morning. The first plumber arrived same day, he turned up the thermostat and told me if problem continues to call. Next morning still had the problem. Kevin a different plumber same company arrived that evening and was very thorough in testing the lines to showers, thermostat etc. He noticed a crack starting and immediately turned off water heater. Due to sediment forming on bottom of tank it caused the thermostat to give wrong temp after sitting all night. He replaced water heater as soon as approval was given by warranty co. the following morning. Kevin was very courteous and did a very good clean job and also provided instructions. I would recommend Kevin to my friends.

Joseph D.

This is a 5 star company! Had a flood in my kitchen yesterday and needed water valves replaced do I could get water on turned back to the house! Sean was very fast and prompt during the busy season ! Very reasonable prices and had valves in truck stock!
Will use them in the future!

Richanne H.

I have working with Tom from Crystal Blue Plumbing. He installed a new toilet and a bidet toilet for a reasonable price. He is very friendly and professional. He gave me a price on the job and worked hours more than anticipated until 7:30 pm, job complete and working great! I recommend him for work and will be a permanent customer now.

Kristen B.

Had a main line back-up on a Saturday. Tech was out here within an hour. Quickly identified the problem, did some digging, found our 2-way clean out, and got the job done. He was here for about an hour. Cost us nearly five hundred. We were thrilled that it was accomplished quickly, but wished it wasn't an emergency situation so we could have gotten a more reasonable price. Website advertizes $99 accessible drain clearing. Once ours was located, it was still $225 to do the drain clearing. We had already paid a base premium for Saturday service, so I felt a bit taken on this part, especially since I specifically asked about the $99 deal. Tech was efficient and friendly.

Rico P.

Fantastic company! Used them 2 times and both were perfect. Showed up promptly, explained problem, gave an estimate and completed the work. I would use them again. In fact they are now my preferred plumber and heating specialist.

Wendy H.

Yesterday late afternoon at our house in Loomis, we heard a drip, drip, drip upstairs. Water was dripping from the ceiling down our light fixture. We thought it was plumbing and started to call around for help before all the businesses closed. Tom and Michael from Crystal Blue came to our rescue. Tom was kind, professional and thorough. He discovered the water came from our heating unit in the attic and got Michael, their Heat and Air expert to come out. By now it was 8 PM. Michael identified the problem - incorrect installation of the unit (it is a new home) so that condensate was dripping into the insulation and ceiling. The guys did a great job taking care of the problem and were really knowledgeable about our system. They also took pictures and gave us a complete description of the problem so we could talk with the home builder. We did have to pay an after hours charge (they finished at 9) but much cheaper than ruined dry wall!

Sarah I.

Called them for work to replace a water heater at a rental property. Very nice and professional. I gave them specifications of what I needed including a quote before anything was installed. It took me almost 25 min to get approval from the owner and the tech waited at the house for me to get it. Everything was completed the same day I called. All of my needs were met. I would recommend using this company. Thank you for the quick and efficient service!!!

Ronnie S.

I highly recommend that you call some one else for your plumbing problems. This company will cheat you out of every dollar they can get from you. Mylo is unprofessional and rude. He did work that was not agreed upon and then billed us for thoudsands of dollars. We were absolutely shocked! If you do hire Crystal Blue Plumbing, get EVERYTHING in writing.

monty a.

These guys were impossible to schedule and kept me waiting all day for them. No phone call, nothing. Very poor customer service and communication. I wouldn't recommend them at all. Showing up is the first priority.

Sandra C.

Tom was great. He explained the problem, the options for repairing and his recommendations. Very dependable, completed the work as scheduled.