Cruz Plumbing & Rooter Services

An H.

I asked them to repair my tankless heater, which I finally got repaired from someone else; they wanted $1600 for the heater (without checking if it's still under warranty, and turned out it was) and $1000 for the labor.
I checked the price on google, it's actually $1100 for a brand new one.
I eventually paid $890 for a brand new heater (exactly the same model from manufacturer warranty), a brand new filter, and all the labor & harness included from another plumbing company.
Ask more plumbers before you decide to let them rip you off, and that saved me $1700 in my case.

Torea B.

Had a great experience from start to finish. I reached out yesterday for my DYI wax ring replacement gone wrong. I was given a reasonable quote and scheduled right away.
The technician was CoVid ready and professional. He looked at the issue and explained what he will be doing. No upselling and extra charges when he got here. I would definitely recommend. Happy customer!

William H.

Right from the start, I knew this was going to a good experience. Christian showed up in a mask and was very professional amid this pandemic. My main water line sprung a leak. Christian attempted to fix the leak, which would have saved me plenty. However, the pipe was in such bad shape that the only alternative was to replace the whole line to the house. Christian explained the whole process in great detail and put me at ease. The work was started the next day and completed by days end. These guys are pros and know what they are doing.

Deanna H.

Great service! Highly recommend. Set up an appointment for an estimate to fix the kitchen pipes and they were able to get started the next morning. Job was done quickly and it was done correctly. No problems still would definitely use them again if needed.

Jimmy S.

Very satisfied with Cruz Plumbing! Very professional and got the job done right with reasonable price. Asked for quote through Yelp and Laura promptly responded within seconds for the most reasonable price (straight forward, which i love). Others are reluctant to offer price quote without having you to call them, blah blah blah...so forget them. I was skeptical at first with the quoted price and thought this may be a ""bait and switch"" scenario but after some research online and got some ideas, decided to give Cruz a try. Communicated and scheduled appointment for the next day service through Yelp was a breeze, Laura responding in 15-20 mins to messages. Basically I just need a ""toilet reset"" as they call it, the wax ring of the toilet failed and needs to be replaced. Mr. Roger came on time and was very courteous and professional, with face mask on and shoe covers. He explains the details of the work and make some reasonable suggestions to make some preventative works. Finished the job within an hour and cleaned up the mess after his work. I am highly pleased with their service and i recommended them to my family members immediately for the high quality of work and the reasonable price. Best value!

Carlos O.

Great follow up service was on time worked on my leaking toilet they where efficient and had all the parts necessary to complete the job in 45 minutes

Elle V.

Super happy with Cruz Plumbing. Initially, I had another plumber at my house because I was having issues with the water heater (tankless water heater). This other plumber was going to clean the water heater and quoted me $350. As it was my first time, I wasn't sure if this was average rate. A friend of mine said to wait and get a second quote and so I immediately called Cruz Plumbing after looking them up on yelp.com. I got an immediate call back and they quoted me way less and seemed a lot of reasonable. I was able to make an appointment ASAP, which they squeezed me in and I so appreciated it given that I had no hot water. They came and took care of it. Shortly after, I realized I had an issue with my bathtub faucet and Christian actually came complimentary and told me that I simply needed a key that would probably cost me $15 or less and he didn't want to charge me their minimum fee for something I could easily do. I would just like to sincerely commend this business for taking care of its customers, being honest, and providing AMAZING HONEST customer service. I would definitely recommend this business.

Tania P.

Great Customer Service from speaking to Laura in regards to what I needed and getting an estimate to Andrew coming to my house and replacing my toilet. He showed up on time and even adjusted my other toilet. Thank you Laura for your patience and for your quick response to all my questions. Thank you for the great service and for your Great Prices!!!! Will definitely recommend you!

BTW, they also gave me a very fair price on replacing my tub. They beat out all other estimates!!

Jesse J.

Christian is very knowledgeable and his crew is professional and respectful i recommend this plumber to get the job done right.

Julien V.

Very professional, couple of issue with scheduling but totally understandable because of COVID-19. Job was done fast, clean and safely!
Thank you!