Crown Plumbing

bea s.

Long overdue review...
Our water heater failed a few months ago on a Sunday evening. With a full house getting ready for work and school, this qualified as an emergency on our part! Based on customer reviews, I called Crown right away. They called me back and scheduled the job for Monday. I was a bit puzzed as to how they were going to do this because the old water heater seemed to be ""trapped"" in a pretty tight spot with the plumbing connection blocking anyone's ability to simply pull the unit out. Our tech Sal arrived as promised and when he saw the unit, he quickly called for backup. Between the two of them, they successfully LIFTED the unit out of it's spot without the need for additional replumbing of any kind, saving us $$. Not only did the guys get us back up and running quickly but they were extremely professional, clean and left the water heater closet looking tidier than before. Thank you Crown Plumbing... I'm happy to recommended your services with full confidence!!

Karen C.

Very responsive. Quick to come out to provide bid and start job once hired. Major plumbing job, requiring permits and city inspection, completed more quickly than expected. Cost was high but reasonable for the work performed, especially compared to other bids received. Would definitely recommend and would hire them again.

Julia B.

After getting several quotes to install a new water heater, we chose to go with Crown Plumbing. We trusted them to choose a reliable water heater model for us and install it. Unfortunately, we've since learned that they were not deserving of our trust on this. They chose to install a faulty model (that other plumbers have since told us is of well-known poor quality) that has failed on us twice in the 14 months since install. Both times that we've called on them to repair it for us, they've tried to claim that they never installed it (despite us having the receipt to prove that they did), have treated us rudely and with disrespect (telling us they'd call back and never doing so, failing to admit any failure on their part in this entire situation, expressing no sympathy for or helpfulness regarding the situation), and, this second time, charged us an exorbitant fee for labor to repair the problem (a few minutes of time at a crazy price for that time) after us spending three days without hot water. We feel saddled now with a faulty water heater and no recourse to help us resolve the problem. Will likely end up having to re-do the entire replacement within the next year, simply because we trusted this business to be experts in their field. Will never use their services again and highly recommend that if you are looking for a new plumber, you avoid this business and look elsewhere.

Devin M.

Called and had a technician onsite within 20 minutes! They were super helpful and solved our issue right away! Would definitely use them!

Robert I.

The technician showed up for the quote on time. The price was not the cheapest, but it was fair. I made a mistake thinking that the appointment was on a Monday instead of Tuesday. They patiently reminded me that it was the following day, after I left several messages.

They arrived on time and prepared. They completed the work as planned. I was especially thankful, since the project affected 3 families. They did a good job.

Patti B.

Sal is great! Explains the process. He is on time. Very tidy. Second time I've used Crown plumbing and I'll use them again.

Steve M.

Great fast, efficient, and professional service. Michael was 5 stars! Based on our experience I would highly recommend Crown Plumbing. We had a shower faucet that was leaking. Michael replaced the Kohler cartridge in about 20 minutes same day. Thank you!

Margs L.

Excellent Knowledgeable plumbing techs that know their trade. Prompt and professional too.

c Harris ..

Needed replacement garbage disposal installed. Moses was very professional and organized. Installation was quick and felt price was fair. Would call company again!!

Philip F.

I called Crown Plumbing and set up an appointment for a leak in my ceiling. I got an appointment for the next morning on short notice.

Manny arrived and inspected the ceiling. Based on the water damage, he referred me to Bay Proz Restoration (see my review) to properly handle the water damage. I appreciate that Manny didn't try to do a quick fix and wanted to do the right thing for the house (and me).

I've used Crown Plumbing before with equally good results. No hesitation in using them again.