Creativity plumbing

Charles Z.

Joksan is fast, experienced, nice and reasonable. He came at Saturday afternoon and saved the weekend.

Sophia W.

Our relatively new house is hitting that age where the stuff it was built with doesn't work that well any more, so we hired Joksan for our first two plumbing projects ever: a faucet leaking from the handle, and a toilet leaking from the tank. Joksan explained the problems with both, and we settled on fully replacing the faucet but replacing just the internal parts of the toilet.

Joksan gave us a 30 day warranty for his work, which we actually ended up using because the toilet was leaking into the bowl after just a couple days. The replacement parts (from a generic hardware store) turned out to be low quality, so Joksan replaced them with better parts from a plumbing supply store at no additional cost to us. We've had no problems with either the faucet or the toilet since then.

Scheduling the multiple appointments was easy and Joksan arrived on time after texting his ETA. In the end, faucet installation was $250 for labor (we went out and bought the new faucet ourselves) and the toilet repair was $200 for labor and $50 for parts.

Peter H.

This was the 3rd time we have used Creativity Plumbing, and Joksan again did top-notch work. Today's job involved installing a Kohler ""Transpose"" skirted toilet which I had picked up at Lowes. This model, like other Kohler skirted models, uses Kohler's non standard ""ReadyLock"" system for installation.

Our old toilet had grout around its base, and Joksan carefully removed the grout and later caulked all around the base of the new toilet. We also had him replace the old builder-grade shutoff valve, which was on its last legs.

I paid Koksan to dispose of our old Kohler toilet, and I was very happy when he volunteered to also take away the large cardboard box from the new toilet. This saved me from having to go at the box with a box cutter and cut it up into small pieces as required by our Sunnyvale garbage unit.

Jackie S.

I loved this plumber. He was very responsive, did a great job at a good price. Joksan was professional and seemed very knowledgeable about how to fix the problem. I would give him six stars if I could.

Peter H.

This is the 2nd time we have used Creativity Plumbing and I am happy to give Joksan 5 stars. In the past we had him replace 3 outside hose bibs, install a filtered water faucet, and replace a Moen bathroom sink brass cartridge holder fitting. This time we needed him to replace a leaking kitchen faucet. Joksan responded quickly and was able to schedule an appointment 2 mornings later. He texted us that he was on his way 15 minutes before the scheduled appointment, and arrived right on time. That is rare these days! He put on protective booties and got to work. I had a complete replacement faucet, and thought that we might reuse the old deck plate. Joksan suggested that he replace it, and scraped and sanded away the old plumber's putty and applied new putty.

The job took more than 1 1/2 hours, and Joksan replaced the 2 feed lines since he said that they were not reusable. We were extremely happy with his work and pricing, and he spent extra time advising us about a toilet that is not flushing well. He recommended some replacement brands and told us what measurement is needed for a new toilet (namely a 12"" offset- measured as the distance from the back wall to the center of a hold-down bolt.)

We will buy a replacement, and definitely have Joksan do the replacement work. He charges $175 for installation, $50 to haul away an old toilet, and an extra $125 if the old shutoff valve does not shut off properly and needs replacing. (That is the case with ours).

It was a real pleasure, Joksan!

Kathy R.

Great service, quick response and the job was done as advertised! Joksan was friendly and explained what he was going to do (snaked the bathtub drain) and what potential other issues there might be. Fortunately it was just a clog of hair, so quick as can be, he was done. Great job.

Vijay S.

Joksan has done now 4 different projects for us. From fixing the kitchen faucet causing a leak under the sink to installing a water filter. His work is very thorough and professional. Joksan himself very courteous and always on time. I would wholeheartedly recommend his services to anyone who is in need of plumbing work.

T S.

Both of our toilets stopped flushing on Saturday night. Then while my husband was using the plunger on one toilet the second one started flooding water all over the floor. Unfortunately, this took place at 9:00 at night. Joksan came out to our home at 9:30 pm and snaked our line so we had functional toilets. Then he came back on Monday and ran a camera to determine what was going on with our sewer line. He showed us roots throughout the main line to the city's line. He came back several days later and thoroughly cleaned out our main sewer line. He was incredibly prompt, friendly, and did a wonderful jump creating better access to our main line.

I will hire Joksan for all plumbing needs in the future. He was responsive, reasonable, and thorough.

Henry H.

Joksan is incredible. I called on a Friday of Memorial Day weekend with an emergency water heater leak and he was at my place assessing it in 30 minutes!

He was responsive, upfront and honest - he made some recommendations to prevent future leaks (like replacing a corroded pipe to the water heater) while replacing our heater. He also improved the connections to the gas at no additional charge.

This is the best experience with a plumber I've ever had.

Meghana R.

Highly recommend. We got 2 jobs done by Joksan, he know work very well and do neatly. He response quickly and very reasonable price.