CRC Plumbing

Jim M.

Charles is the best! He has helped me several times. He knows his stuff and always seems to be available. I highly recommend CRC Plumbing!!

Joseph M.

I wouldn't call CRC if they were the last plumber in town. I've dealt with numerous plumbers over the years, in many states, and have never had an experience even remotely as bad as what I experienced with CRC. He left my house a mess, both inside and out (I have many unbelievable pictures), without clearing a blockage and charged me over $600 for his failed attempt (it was initially over $800, but I was able to reduce the bill, even after being threatened by with a ""I know where you live"" quote). On top of all this, he repeatedly insulted me for not keeping my pipes clean! Unbelievable! Another plumber came in the next day and said he wouldn't charge a penny if he couldn't clear it, but he ended up clearing it quickly for less than $200, and stated that CRC had been working in the wrong location. CRC was attempting to clear the blockage near the street when in fact it was about 75 feet away on the side of the house; he worked for hours in the wrong spot and charged me $165 per hour for his mistake! Unlike CRC, the other plumber was embarrassed and apologetic for CRC's service.
I know CRC has many positive reviews, but my experience was an absolute nightmare and very unprofessional. Beware!

Rodney B.

I contacted three plumbing companies in addition to CRC Plumbing. The only company to call back was Charles from CRC. Though the job involved was not huge, he and his young protege were at my home well before the 4 hour window he gave me. He was fair, honest and forthright in what he was going to do for the 2 problems I had. If I ever have any other plumbing problems in the future, he will be the first person I call. Thanks again Charles.

John G.

And I didn't even end up using CRC . . .

I called regarding my Noritz tankless which had stopped working. Charles told me everything I needed to know to make the right decision, which was to just replace the unit myself.

Then, when the gas line was not big enough, he talked me through my options and told me when he was available.

I ended up using someone else who could get out that same day but I would call CRC for any future plumbing issues because he spent so much time with me and he wasn't even going to earn $1.

Thanks Charles!

Glen P.

Another great experience using CRC for a plumbing issue. Thankfully we have only had three plumbing issues in seven years and Charles is the only guy I'll use. Making an appointment was fast and easy for a visit the next morning, and he arrived within the first half-hour of the two hour window I was given. Friendly and professional, I appreciated him putting clean covers over his boots each time he came in and out of the house. He assessed the issue quickly and gave me several options and prices on how to proceed. He installed our new disposal unit quickly, verified all possible scenarios of leaks multiple times and left the sink area super clean. He turned me onto his high quality youtube videos as well which help troubleshoot common issues and warn people against plumbing misuse, which I also found very helpful. Honesty and integrity all the way, I am glad to recommend Charles and CRC plumbing if you are within his service area.

Glen W.

I can only echo all the other positive reviews. On time, fast, clean (booties on and off with each trip into the house,) priced as advertised. Both Charles and Steven were personable and helpful. Charles advised on other issues: pressure regulator worn out; water heater not installed according to code, which will negate water damage claims in the event of an earthquake. I'm very glad he was recommended by our neighbor.

Ed E.

$$$$$ ! CRC cames out to fix a leak in the garage September 2015. The bathroom was leaking above the garage. CRC immediately said it is probably the toilet seal. So the toilet seal got replaced. It still leaked. Now they checked the real leak. Oh something else was leaking. Finally the leak got fixed. Then bath tub nipple was replaced at my request. So, I was surprised with the bill. It should have been at least $160 less since the toilet seal did not need to be replaced? Overall, the job got done in about 3.5 hours. The materials could not have added up to $40. But the total cost was outrageous I thought. It should not have been more than 65% of what I paid.
Too expensive!!! $$$$$.

Lesley B.

We are putting in a water regulator as I type I looked on the web to find out how this protects our home charles and Eric are just the best beautiful job.
It was a suggestion made by Charles in his last visit. He is very knowledgeable and professional. In fact he does You Tube Tutorials on plumbing tips crcplumbingthousandoaks.com. Check it out. Really cool

Used him again on our tankless water heater. Paid money for nothing. He could not fix the issue. Charged twice for coming out Did not get it repaired. Ended up buying a new one and did not use him to install it. Very dissatisfied

Plen S.

We have had CRC out twice now. Once for a blocked sewage line and another for a kitchen sink. Reasonable prices and did a great job. They were polite and clean and I would have them back again if needed.

Kevin K.

Stay away from CRC Plumbing! Just about the worst plumbing service I've ever encountered! Called Charles. He was able to come over two days later to have a look, which literally took him five minutes. Give me a ridiculous estimate. I said I would pass and find another plumber. But I was still charged close to one hundred bucks, for his FIVE minutes of time!