Country Boys Plumbing

Gero J.

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Hi Gero J., your review for Country Boys Plumbing is almost complete!
Country Boys Plumbing
1 star rating
"We had a leak in our tub, Their plumber turned on water and it leaked in our downstairs ceiling--causing it to buckle which was noticed several hours after he left our house. He said to me he can't do the job but there was someone else from Country Boys he would send out who he thought could. After my wife noticed the ceiling several hours after he left, she didn't want anyone else to come out and notified our home warranty to send us someone else."

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Kathryn A.

Keith of Country Boys Plumbing replaced my garbage disposal and fixed a faucet issue in my master bathroom shower. He was assigned by my home warranty company, and he did a great job.

The disposal took him 5 minutes max. Maybe an exaggeration, but so fast. The shower issue took longer, because it was pretty involved. I am sooo glad I didn't just ask a favor of one of my handier friends, because it was a bigger issue than I thought.

Keith was funny, polite, and got the job done. I'll request him through my home warranty company next time I have a need for a plumber.

Addie P.

If I could give them ZERO stars, I would. They came out to do a simple repair on a leak under the kitchen sink. Long story short, the first guy said he fixed it, but didn't. They sent a different guy out to actually fix it. He said he did, and that lasted about 2 months. It started leaking again. Called them and they said it's a new claim if it's outside of 30 days. So let me make sure I'm understanding you - you expect your work to be good for 30 days and that's it? Enough said. They also replaced a toilet and left the old toilet on the front porch. Thanks. Pretty sure you're responsible to actually remove it completely. I've had other companies do the same, and they always haul off the old one. It's part of the service. WE WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN AND ENCOURAGE YOU TO AVOID THEM LIKE THE PLAGUE!!! OR THE ZIKA VIRUS OR WHATEVER YOU PERCEIVE AS ABSOLUTELY HORRIBLE!!!!!!

Shoni P.

Country Boys Plumbing did an outstanding and professional job replacing my water heater. I placed a claim through HWA and they were quick to call and schedule the initial diagnosis and were able to get the replacement through the warranty company approved quickly. They replaced the water heater the next day. Jennifer was courtesy on the phone scheduling each appointment and Cody was professional and friendly. He explained all the upgrades he had to make and how to set temperatures on the new heater. I would highly recommend Country Boys Plumbing and will request them for future plumbing needs!

Rachel F.

Update, - we were told when we called "oh yeah, I was havin an issue w that and I forgot to tell you to not use it." FACT-the house was left in way worse condition then before Country Bumpkins came to "work" on the plumbing. Final solution-warranty company sent another Plumbing company that confirmed this wasn't the first job they had to come in behind and clean up after these guys had collected the warranty fee and failed to fix anything. All in all, the end result we were happy with, but not because of these folks.



AMAZING!! Wait... Yes, I am amazed at how awful this business is. In total disbelief, actually. In fact, I created a yelp account in their honor to warn other people. I have never been one to write negative reviews, comment cards, or just complain about petty things in general; it's not my thing. But you guuuuuuys, this place is that TERRIBLE.
Okay, they were contracted though my warranty company on Friday and didn't show up until the following Friday. That's annoying, but they are busy, I get it. We had a clogged bathroom drain and a minor washing machine drain issue(the kitchen sink would gurgle water when the washing machine was in use). Which wasn't actually an issue, more of a nuisance, really. We figured since a plumber was over anyway, we would have him take a look. Chad came in, broke a pipe out of my bathroom wall, mumbled that he was busy and would have to come back out to fix the bathroom issue on Tuesday (today). Then he moved over to the laundry room, checked out the washer and said the work needed wouldn't be covered by our warranty. No biggie, wasn't that big of an issue anyway. We could deal with the harmless gurgling drains. UNTIL... Wait for it... last night (three days after Chad's lovely visit) I did a load of laundry and the water from the washing machine seeped through my drywall and flooded my garage!!!!! My husband called him to try and come up with a solution to all of this, only to have Chad hang up on him. Today is Tuesday (a week and a half since I called my warranty company to order the repair) Country Boys Plumbing is not returning my warranty company's phone calls and they sure aren't here fixing all of the things they destroyed. Now, I am going through another plumbing company (paying out of my own pocket) to come and clean up the destruction Hurricane Chad unleashed on my home. Shame on you guys for dishonest service and shame on you for making me a grumpy jerk!

Anonymous M.

I called Country Boy Plumbing because my sink was leaking. They sent to a guy to my house. He showed up in a brand new Ford F-150 with his girlfriend in the passenger seat. No markings on the vehicle or on his uniform whatsoever said he was a plumber of any type.
He came inside for 5 minutes, decided he needed to go get a plastic ring from Home Depot, and said he would be back either tonight or tomorrow. He showed up the next day in the same personal vehicle (no markings or representation of Country Boy Plumbing), with the same girlfriend in the passenger seat, came into my house, and put in the plastic piece and was on his way. Now mind you, I was at work during all of this and my wife and/or mother-in-law just went with whatever the plumber said. I came home to find a bill of nearly $200.
Firstly, that's a lot of money for 30 minutes worth of work (including driving to HD for a $0.20 part). But as we know, it's a plumber's world and we're just trying to afford it.
My real issue is in the fact that Country Boy Plumbing may or may not have sent an actual certified plumber to my home! My sink is STILL messed up (same problem) and this particular company through negligence and possibly fraud by sending someone to my home that may or may not have been a plumber has done even greater damage to my property (the sink leaks worse than ever).
I called Country Boy. Their office manager got nervous because he didn't know what to say when I was telling him all of this... so what did he do? He hung up on me. Then 3 minutes later, I get a call from a service technician (whatever the heck that is), and he just gives me attitude and tries to bully me from the start.
The office manager said they had no record of the visit of this person to my home. Then the service manager said that he had an invoice on record. When I said I'd be by to get a copy, he got flustered and said I was threatening him.
These guys are shady. The owner is unavailable. They'll send people to your house that may or may not know a wrench from a screwdriver.
DO NOT use Country Boy Plumbing. They are liars, bullies, and they do not stand behind their work.
THEY AREN'T EVEN UNION MEMBERS! Shady company...

Mark R.

Country Boys plumbing was the "Preferred Vender" assigned by our home warranty company for a water heater repair. They weren't available to come out for several days. The technician did show up during the scheduled window. He was nice and seems to diagnose the problem quickly. Unfortunately he said he didn't carry the needed part and would have to order it.
He came back again several days later but the ordered part apparently didn't fit. He promises to come back again in a few days with the correct part.

Instead, a scheduler called back on the day the technician was to return. He said he would t be coming back at all and another technician would be scheduled, again several days from now.
At this point we lost patience, said this was unacceptable. Wanted someone sooner or we would post a bad review.

Update: After this altercation Country Boys plumbing informed our home warranty company that the problem was due to a "lack of maintenance" Not sure what maintenance should have been done on a water heater in a 6 month old new construction home. I'm sure country boys knew that this would allow my home warranty company to deny the claim and make us pay for it out of pocket. Again,is that a company your want to deal with?

Rebecca S.

The 60 year old home that my husband and I just purchased started having sink draining issues in the kitchen almost immediately. I put it a request to my home warranty company on a Sunday and Country Boys Plumbing was dispatched to help us. Cody called me first thing Monday morning and explained they were bombarded with calls and they could get there first thing Thursday morning. Since it wasn't life threatening or something we couldn't live with for a few days, I told him that was fine.

To be honest, I thought getting some random plumbing company sent by my warranty would be sort of like "you get what you get and you don't throw a fit." I didn't expect much at first when Chad (I think) showed up, but he got right to work with his auger (is that right?) cleaning out the kitchen sink pipe. When that didn't work (cue the gushing stinky sewer water out of my laundry room pipe onto the tile floor), he moved on to the laundry room pipe. I appreciate that he did warn me that if clearing out the laundry room pipe didn't work, he would need to get up on the roof and check the filter, which wasn't covered by my home warranty. Fortunately, the second cleaning did the trick.

He was very thorough and told me what other things might help out our pipes, things I could do for free or little cost at Home Depot. He also showed me how one of our clean out drains is busted outside and answered some questions about our water line to the fridge.

I would call Country Boys Plumbing again, even if the service I need isn't covered by my home warranty. I would give them 5 stars but since I only had to pay the service fee of $65, I can't speak to the fairness of their prices.

Bernard W.

The father and son team are friendly and provide adequate service. They will work until they solve the problem.

Jason H.

Called them yesterday 04/13/2015 and explained what my issues were and they could not shed any light on the issue stated below and just scheduled for someone to show up.

Conversation with their office:
1.Water heater has no visible leaks.
2.While taking showers, scalding or cold water comes out of shower heads when toilets flushed, dishwashers on, clothes being washed etc.
3.Water gets cold after very little use, not enough to fill up a bath tub.
4. Take a long time for water to heat back up.

Service guy shows up 04/14/2015:
Turns on tub 3minutes
Flushes toilet with tub running 1 minute
Looks at water heater 1 minute and says the heater is ancient and copper lines diameters are what the real issue is because in 1985 they used smaller diameter lines.
5 minutes to fill out paperwork



Total minutes 10 start to finish $60 with HWA Insurance.

States if it's not leaking at all they can't replace it.
Blames the anemic pipes for the heating problem.

My thoughts:
1.BS I've had older house with worse plumbing and water pressure issue that never had water heater problems scalding/freezing you while showered.

2. I think them being told the water heater had no leaks they should had advised me they would not replace it and I could have applied the $60 toward replacing it, which I think ultimately needs to be done.

3. Save you money, if it's not leaking and it produces hot water at all don't call.


If anyone can recommend a reputable place for replacement would be great.

Gave two stars because they came on time.
Paperwork pictures to follow soon.