Country Boys Plumbing

★★★☆☆ 2.8 / 5 (57)
Emergency Call


: Burnet, TX 78611
: (512) 588-6010
:

Company Overview

Claims related to warranties for: First American Home Buyers Protection.

cash on delivery).

Licensed Master Plumber # M39762.

Business Services

  • Plumbing inspection

Business Location & Hours



Mon:8:00 AM - 5:00 PM
Tue:8:00 AM - 5:00 PM
Wed:8:00 AM - 5:00 PM
Thu:8:00 AM - 5:00 PM
Fri:8:00 AM - 5:00 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

Leslie B.
★☆☆☆☆

Country Boys came out to my house, had a leaking water heater. Stated that my piping wasn't up to code wanted to charge 200.00 for a piece of copper pipping and then refused to come back out to replace my water heater. Office lady stated that we didn't pay our deductible per Cody " you pay it when we come back out to replace your system. " thank goodness I didn't. We have another company coming out to replace it without charging for the pipping. DO NOT RECOMMEND THIS COMPANY FOR ANY WORK. STAY AWAY FROM THEM.

Michelle J.
★★★★★

Awesome job, Cody was very professional and was able to get my repair done! Would highly recommend!

Rachel K.
★☆☆☆☆

Can't provide a report on their skills because they never showed up. Waited at my home during the 5 hour window provided and then received a call near the end stating hat there was an issue and they would reschedule us for 48 hours later. Obviously there is a serious plumbing issue so I explained 48 hrs wasn't going to be an option. After talking over me, being condescending and unapologetic for taking up the last 5 hrs she said she wouldn't being sending anyone to the house and hung up on me. This was the office manager that I spoke with. I would highly recommend you choose another plumber if you actually have a problem. Good luck!

Robert H.
★☆☆☆☆

Country Boys came out to fix my shower at least 10 times, charging at least $75 for each useless visit. I took off of work each time to meet them at my house. 5 of those times they no-call/no-showed. Over the course of the 6 months or so they spent working on my shower, all they managed to do was turn the water off and then turn it back on again.

I know they had my phone number because they would call me to schedule the next appointment, but never called any of the 5 times they didn't show up to let me know that they weren't coming out. When I would call them 2 or 3 hours after they said they would come out, they seemed very annoyed that I was asking them if they were actually coming to my house.

The younger one came out once alone, looked at the shower for about 3 minutes, and then spent a good 20 minutes trying to sell me his homemade vape mods. He never even took out tools, he just looked at the shower and I told him the exact same thing I told them over the phone. This trip costed my landlord 75 dollars.

I could go on for awhile about all of the time and money they wasted for both my landlord and I, but I've already expended enough time and energy dealing with them.

6 months, 10 sick days off of work, and over $1,000 later my shower is still working the exact same as it was before they touched it. They never even figured out what the problem was.

Diana K.
★★★★★

Hardly a month later & we had another plumbing issue. This time the disposal was leaking all over the floor. Called the home warranty & was I grateful she said CBP would call to schedule. I think the gentleman's name was Keith that came out. He's one of the same ones who came out for the water heater in January. Very pleasant to deal with & did the complete install in about 30 minutes. We couldn't be happier. We would definitely call them out for a quote in the event we have a plumbing issue in the future that is not covered by the home warranty company. Great job!

Pamela B.
★★★★★

GREAT guys...small family owned business. Brothers who came are sons of owners...polite and plenty smart. Gave me lots of garbage disposal, toilet maintenance, water softener tips for good maintenance. And are techie space nerds...so who IS Rhea and why IS the force do strong in her???

Tracy F.
★☆☆☆☆

These guys are either unprepared or they don't know what they are doing! Going on 9 days today with hot water heater issues that are still unresolved! I still have NO hot water and have been left hanging with my hot water heater still NOT fixed! I do not recommend them. Especially after taking off 3 days of work, left hanging throughout the Christmas Holiday with no hot water and family that came to visit. They seem to not care that a week and half of not having hot water to shower, wash dishes or do laundry is not really acceptable.

Stephanie K.
★★★★★

I love these guys!!! I have used them twice now and both times they have been awesome. They are polite, professional, and explain everything. They stick to their word on things such as timing and I have never had to wait longer than they said I would. Cody is fun to talk to and does his job really well. Professional staff when I call to set the appointment. I will use them for sure again!

Michael G.
★☆☆☆☆

These guys were called by my home warranty and they were awful. had a leak in my water heater and they tried to overcharge me $600 because of "code". They went back and forth for 2 weeks still while the leak got worse and never came back again. These guys are what makes trade crafts have a bad name. I would stay FAR AWAY from these folks who are not honest or reliable!

Gero J.
★☆☆☆☆

Yelp burst
Hi Gero J., your review for Country Boys Plumbing is almost complete!
Country Boys Plumbing
1 star rating
"We had a leak in our tub, Their plumber turned on water and it leaked in our downstairs ceiling--causing it to buckle which was noticed several hours after he left our house. He said to me he can't do the job but there was someone else from Country Boys he would send out who he thought could. After my wife noticed the ceiling several hours after he left, she didn't want anyone else to come out and notified our home warranty to send us someone else."

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