Cool Willy's Air & Plumbing

Deanna M.

I have used Williamson Heating & Cooling on both my home and office for many years. Rob and his team have maintained all the HVAC and water heater units so well that have probably lasted longer than they should have. They've even come out at 6am to diagnose a problem with the furnace that only happened first thing in the morning! They've shown up quickly when I've needed emergency service. Every service advisor is well trained, professional, and courteous. Highly recommend Rob Williamson for his great service!

Eileen C.

Williamson's installed our new air conditioning unit in 2016 and we could not be happier with them. We use them for all our service needs. They are trustworthy and reliable and they have the nicest technicians who really take their time to explain everything to you. On the most recent problem, we had rats getting into our system and chewing wire. We had a wonderful technician named Walter who was personable and took the time to educate us. Not only did he fix the damaged wire but he took the extra time to install a metal grate over the area where the mice were entering, ensuring this would not be a future problem. We really appreciated Walter and his customer service excellence. Williamson's is a great company with great employees, and we highly recommend them.

Lee L.

Update to initial review. Got a call from Willamson's this morning expressing concern over my disappointment with them over the tech appt for a system test. I am pleased they reached out to me to discuss the situation pleasantly and effectively, offering me complementary service to heal the wounds of the previous encounter. I've never updated a review I've written because the businesses I've reviewed haven't replied until now. If you want to know how to go from a 1-star to a 5-star review it's in how you handle a less than desirable incident. I haven't replaced my system yet but when the time comes Willimson's will be the first place I call.

Gwyn H.

How refreshing to get the attention and service that Williamson's offers. After a ridiculous estimate from a well advertised company, along came Wally with an upfront assessment, and price and got me up and running. Thank you ...your the best!!

Michael D.

We used Williamson's for a couple of different projects including HVAC work and replacing a water heater. They do great work and the employees are genuine and courteous. We had a problem with one project and after contacting John Paul with our concern, he promptly sent Wally out to take care of the problem. Wally is awesome!

Terry K.

What a company!! What great service!!! If you use ""the other guy"" you should change to Williamson's. They really know their stuff. These guys installed 2 tankless water heaters and we could not be happier.

Jan L.

This is my 2nd review as it is for the service contract on my gas pack furnace/air conditioners. Received a call that it was time for my first six months service and Walter came as expected on time with a heads up call. He was so extremely thorough and generous in his time explaining a few of the things we needed to do to best maintain and have a long life from our units. Once again Williamson shows that their long-term employees , and Walter is one , care their best sales people and representatives because they care about their business and they care about the people they service. Walter promised us that when he returns in six months under his care our one unit which was older ,which was included on my service contract ,with my brand new unit will be in so much better shape because he is going to keep working at it until it is in the best shape possible . We really appreciate Williamson's and wish we had a lot more houses that need air-conditioning units but fortunately this is the only one so I hope my recommendations get them more business.

David R.

Asked company to call me to schedule an appointment. After 5 hours, got a response saying ""sorry I was unable to get to my phone today"". They also asked if they could call me the following day. I said sure. After waiting till 11am and sending them a couple of requests, I decided 24 hours was enough time for them to reach out to me if they wanted my business. They never called me.

Ann W.

From the first encounter on the phone to their office, with Phil, the consultation/estimation of costs for the job, through to the completion of our new HVAC system installation by Walter, Mike and Daniel, I had nothing but personable, professional , and completely positive experiences with this company. I even had to use them on an emergency call before I had signed a contract , when the old system failed in the peak of the HOT season. They came quickly (20 min) and fixed it within an hour, for less than 200.00, labor included. That experience sold me on using them for the new system job. And my home, a 1947 adobe/brick house with 16 in. exterior walls and virtually no attic space, was extremely challenging to retrofit to the new system. Walter had to be creative in planning how to do it---came up with a plan that worked beautifully, both in cooling the entire house and cosmetically(no lines running along walls to access the outside etc).
The team was always happy to answer any questions that I had at any time. And, at the end of every day they cleaned everything up.
I felt that they took care of my house and the job as if it was their own home. Just what you want when you need help with something as important as the heating and cooling system in your home.
Thank you Williamson's Cooling and Heating!

G J.

They deserve 5 stars!
We searched for a new Heating & Cooling Company that was local and had 4-5 star reviews and we definitely found the right one.
Williamson Heating & Cooling is honest and reliable. The installers know exactly what to do and are so professional and qualified.
We needed a new Air Conditioning Unit and knew it would cost us dearly, but Williamson was extremely honest and gave us our options.The OWNER actually came to our home to inspect the old unit. We couldn't be happier with how he explained our options, warranty and install process. Then he mentioned our TEP rebates which really helped. We were able to buy A/C we wanted and saved $3000 in price when compared to another well known AC company. We feel like we made the right decision. Our home is older and previous homeowner did a self install and made a mess with wiring etc. Williamson crew had to work really hard to find the wires to connect to our inside thermostat because of a remodel we did 10 years ago wasn't as good as expected and that company enclosed wires to thermostat in a wall.
Williamson crew had to go through the walls and find it , therefore move thermostat to another wall to get it going. They started the job at 9am (expecting a 3-4 hour install) and did not leave until after 6:30PM! They would not leave us without AC in 104 degree weather and made sure it worked. Then they came back next morning just to show me how to work the remote thermostat/internet set up and finish up a few things. Each one of them worked so hard and did a phenomenal job. Kind, personable, all professional staff.
I truly recommend Williamson Heating & Cooling and will never use anyone else. Great company! Keep it local too.