Cool Energy Plumbing Today

Lisa S.

My air conditioner died and got quite a few estimates. Cool today was the most knowledgeable of what we needed The salesman had information prepared before he arrived for the estimate. He was the only person who entered my home with footcovers and gave me an estimate within a few hours while the others took days. . We also got the air ducts cleaned, and they were EXTREMELY professional and courteous. They asked if it was ok to park the truck in my driveway and when I had to leave, they moved the truck immediately. I would highly recommend the Sarasota office!!!

Lee P.

Major disappointment. ..contracted plumbing today to repipe our house and after 7000 dollars of work had a roofer hit the pex with a nail and they charged me for the repair.....should not install waterline against the roof...tech told me that it is unavoidable. ..not acceptable for a """"professional company""""

Spencer S.

Do not get their service plan. It is a huge scam. They claim it comes with all of these features like a freon charge. But then when you need it they tell you that your unit doesn't qualify and charge you an extra $400! Buyer beware. I contacted them to resolve the matter and they were extremely rude to me even though I never raised my voice. Do not use this company. Go elsewhere. We had been a loyal client for years, and they must have changed management. They did not care about resolving the issue or making us happy at all! I am filing a report with the BBB as well.

Ella M.

I left a """"contact us"""" form on their website during off hours. I expected a call once they opened. Within 2 minutes of sending the email, they called and sent an email with an appointment scheduled. The day of, the technician called about 10 minutes before the start if my time block, to say he'd be there in 15 minutes. He was right on time. He arrived, quickly figured out the problem, and actually gave me a few options for future remedy. (The last time I had this issue, the guy (different company), just got it working-- no sort of plan whatsoever)...I will certainly call cool today for all of my ac needs! (And I will request the same tech to do the work)...

Kathryn W.

Do NOT use Cool Today for plumbing!! They charged almost five hundred dollars to repair a leaky toilet, and now it always runs, never used to do that! Plus they pressure you to buy their monthly contracts, thank God I didn't fall for that.

Bruce B.

TJ and Manny were a great team. They worked well together. They provide me with great service and cleaned up after! Very nice! The results were excellent and surpassed my expectations.

Denise S.

A surprising and disappointing exchange with this company happened today. One of their huge work trucks was parked in our neighborhood (positioned on the wrong side of the street against traffic). They were working on our neighbors air-conditioning system, however, they chose to park the big truck in front of the home next to the house that they were actually doing the work. We have a very tight parking situation in our neighborhood and their actions created a difficult parking situation for the neighbor. We asked them to relocate their truck to the space located in front of the home which they were working (which was opevailable). Surprisingly, the workers refused to do so. They continued to park their truck for several hours even though they were repeatedly asked to relocated in front of the home in which they were working (again, the area was open and available). We found them to be not friendly, neighborly, or professional. I would certainly think twice before calling this company to work in my home.

Sharon V.

I called """"Cool Today"""" to have a plumber come out to install 2 kitchen faucets and 2 disposals which I already had purchased as replacements for ones in the two sinks in my kitchen. Just a one to one replacement - no parts except he may need a bit of plumbers putty to seal the sink drain and maybe one or two short pieces of PVC if necessary since the new disposals were a bit different in size than the ones to be replaced. The plumber who arrived in a """"Plumbing Today"""" truck estimated 3 hours at the most that he would need for the job. """"Plumbing Today"""" is a division of """"Cool Today"""". He then went out to his truck to estimate the charge for the work, and came back with a charge of a bit under $1,100 !!!!! I was amazed and asked how much he charged an hour since that was more than $350 per hour, and he said that he didn't work on an hourly basis, but rather his charges were based upon each item to be installed, one charge for each faucet and one charge for each disposal. He stated that he was already giving me a 10% discount on the usual charges because everything was ready to be installed. I informed him that his charges were exorbitant for this area of Florida, and so he went back to his truck to """"call the office and speak to my boss"""". He then came back with a reduced price a bit under $600. I told him that the going pumber rate here was about $100 per hour, and that $300 was all I would pay for a 3 hour job. He refused to work on an hourly basis and so I told him to leave. He then charged me $49 for the estimate only, which I paid by check, and he left with the check. What a ripoff. Beware of using this company.

Jacob B.

Chris Norris, Dan Setter, and Manny San Nicobs completed a duct cleaning and cleaned the AC unit and coils. They were very detailed in their work, knowledgeable in the services required and helpful with future suggestions. We were very pleased with the work and would gladly recommend this team to anyone looking to prolong the life of their aging AC unit. Thanks Again! The Burns Clan

Scott B.

I have been a service contract customer of theirs for three years and when I needed anything other than routine maintenance out comes the razor and they try to skin me. The first time was for a bad capacitor which they wanted to charge me $150.00 for when the part cost me $12.50 and took me 10 minutes to change. The next and last time, they wanted $1,128.00 to swap out an evaporator coil. That was not including the coil which was under the original manufacturers warranty. That price was just to pull the system down, swap the coil, make the connections and charge the system. Fortunately, I work in a parallel business, commercial building controls, and have a good understanding of what is required and also have people who are more than willing to flag a rip off when they hear about it.