Connell Plumbing

Pam V.

These guys are a total ripoff! They charged my parents nearly $4300 to replace a water heater in their manufactured home. Granted, a manufactured home water heater is more expensive (I called the supplier this one came from and got a price of $1389.95). When I tried to get an explanation of the remaining $2800+ I got a huge run-around. My dad had to actually tell the guy where to get a manufactured home water heater from! Nate tried to tell me he had to go all the way to the southside of Chicago to pick it up but I googled the address and it was only 15 minutes from my folk's house. He also said if they wanted to wait 3 weeks (?!?!?! They were completely without water!) it would have been approx $700 less, which still would have made the repair bill ridiculously too high. I think he took total advantage of my 88 year old parents who felt like they had no other choice if they wanted to be able to have water without waiting weeks. I spoke with another plumber in their area yesterday who was shocked when I told him how much my folks had to pay.

Google U.

Nathan and joey did an excellent job. They came the next day and discovered I had a couple of problems. They are professional, knowledgeable, and friendly.

Kels P.

Never in my life have I dealt with a worse company. They really don't care about your plumbing problems and just look at a quote for an opportunity to rip you off. I doubt if there are any tradesmen amongst the BOYS, not men, that they let loose at your house. Which one looks extremely malnourished and going to fall over at any moment and try to file a claim against your insurance. They damage things in your home and in your garden, they don't clean up after themselves because they are sloppy workers and breaking things along the way is just part of the job to them. They are only focused on getting as much money out of you as possible and getting out as quick as possible.

Unprofessional work, rip you off on the price of parts while doing as little as possible and spending time that YOU are paying for chatting on their mobiles and loudly complaining about low pay rates and how they hate the company they work for. Maybe feed your workers so they can actually do efficiently.

Stay away and don't waste your time or money.

Matthew C.

Toilet and bathtub were filling with water. Called Connell Plumbing, second time I've used them and had the same tech, Nate. Awesome guy and very knowledgeable. Rodded out the sewer and even went in with a camera, he even showed me the lines. Katy was very helpful on the phone too. Great business to work with.

Anthony C.

Connell plumbing responded to my call very promptly. While they did not provide the specific service I needed, I spoke to the owner who took the time to provide a a ton of information and a great referral. Came across as honest and knowledgeable and would definitely request service from them in the future.

John P.

I saw James from Connell Plumbing at the True Value in Brookfield a few years ago. I was having trouble sealing a toilet and he pointed me to the seal he uses when he sets a toilet. I thought that was pretty nice of him to help me do it myself. I got one of his cards and when I needed a water heater last month James was at my house the next day. My old plumbing is something I wouldn't touch on my own. He was able to get things working without a lot of additional work (and expense). I highly recommend Connell Plumbing for all your plumbing needs. Honest, professional, and local.

Edward J.

Just had James from Connell Plumbing over today to install a Moen kitchen faucet. The faucet was supplied by Moen under their lifetime guarantee and James did the labor to properly install it. He breezed through it and did an excellent job. I could not install it myself because the location of my kitchen sink was close to the wall and the old faucet was rusted on. He made it look simple because he knew what he was doing unlike me and obviously had much experience with doing this. He was on time and stuck to the price he quoted me over the phone and even added a 10% senior discount. Other plumbing places will not give you a price for simple work like this and then nail you when they complete the job. In the past Connell Plumbing has installed a quality water heater for me, American made, not made cheaply in Mexico. They try to use American made parts that are quality. James also answered other plumbing questions for me which prevented me from having additional work done which may not have been successful. Great to have trusted plumbers... I highly recommend Connell Plumbing.

Adele L.

James is very insightful and helpful and I will recommend Connell Plumbing to anyone looking for fast and friendly service. He phoned around on my behalf to source additional information about my concerns and went above and beyond to diagnose the problem, offer advice and respond quickly.

Teri O.

I can recommend Connell Plumbing without hesitation. We had an issue with our catch basin which they diagnosed very efficiently. We decided to have the catch basin removed, and they recommended an excellent plumbing contractor (Morning, Noon and Night) since this project was beyond an ordinary plumbing project. In the future, if we have a need for a plumber, Connell will be our go-to choice.

Katie K.

Cannot recommend Connell Plumbing more highly. Worked with James and he gave some great advice on some issues we were having. If we ever have any further plumbing issues, James and Connell Plumbing will be the only ones we call.