Connell Plumbing

Chocolate H.

I had a minor issue with my sump pump and they were able to come out and fix it within a hour. They also gave me some good advice on a seepage issue that I was having.

Lauren W.

I never thought my first Yelp review would be for a plumber but I can stay silent no more: This guy is awesome. He's responsive, quick to fix any problem we've thrown at him and loyal. And, not only does he fix the problem, but he always tells us why it happened, what we can do in the future to prevent it, and how to fix it ourselves (if we want to). If not, he's always happy to come back out! We won't use anyone else for our plumbing needs, and you shouldn't either.

Anastasia H.

First I congratulate the team for repairing my outdoor faucet. Thank you.
While I had team Connell Plumbing here I questioned them about my toilets (2 of 3) that the water ran continuously and I wanted to know how much it would cost to replace just the FLAPPER, but they looked and said that the toilet was not installed properly and they would have to replace the whole toilet at a cost of $200 each. Being in a situation of dealing with 2 different plumbing professionals - I decided to contact a friend to look at the toilets and give me his opinion since he does all of his own repairs via DIY projects --- low and behold, he took care of it and it cost me a whole $15 to fix all 3 toilets by replacing just the FLAPPER vs. $400 to replace the whole toilet.

J G.

We had a crack in our toilet and called connell plumbing and they did an excellent job they were reliable came right away. Great people to do business with!!!!! We give them 5 stars!!!!!

Bonnie B.

I lost all my faith in Connell Plumbing. We have used him for several years. And was always happy But lately he has been no help at all. When I thought a pipe was leaking form my dish water, his assistant came over told me that it was not the pipe. He told me that it was the casket and that my dish washer was old and it needed to be replaced. He refused to fix it. Guess what , all it needed was a rubber casket. We have another person fix it. And no problems or leaks since This was early this year.

Now the last straw is we need our sump pump cleaned out and a new pump replaced. I explained the problem. First I was first given a quote on a price of $,600.00 . Then Wayne kept insisting that it was our sewer back up system that was causing the problem. Perma Seal already checked out and it is working just fine. I told Wayne this but he said it is not the reason my pump is not working. I'm not STUPID. I ran the water in the sink and I saw how the pump (he sold us) is not working at all. And my Sump Pump pit is full of mud. When I told him this, all of a sudden he said he dose not clean out sump
pumps or replace the other pump (which I also got from when my basement flooded prior to my correcting the problem ).

I will get another plumber and NEVER USE CONNELL PLUMBING AGAIN IF I CAN HELP IT!!!

Bill B.

The best !! My highest recommendation for a Plumber there is .I have used several plumbers over the years and have worked for or with many in the area .Wayne is the most up front honest individual/ plumber you`ll find . You will never second guess dealing with Connell Plumbing as far as price, service or satisfaction .

Donna E.

Wayne Connell has been my plumber for at least the last 5 years. I totally agree with Tonya P. that was an amazing find! Wayne and his partner James come every spring to rod out my sewer line and are always available any other time I have had any plumbing problem. In addition to being fantastic plumbers and very reasonably priced, they are just always both so pleasant to do business with. I hope they are in business in the area for as long as I live here because I wouldn't want to have to call anyone else!

bryce c.

I'm a home owner and recently did a complete gut of bathroom plumbing in my home but unfortunately I didn't get it all quite right. When the Village inspector came by he was very kind and gave me a specific list of things that needed to be reworked to bring the plumbing up to code. At some point I decided I'd rather just hire a plumber who can do the work. That's when I called Connell.

They arrived on time which I appreciated but that was the only place they scored positive points with me. The two men who came out were boisterous, loud, rude and talked all over each other - which was very confusing to sort through to figure out what they were actually saying. One of the men stepped into a brand new tub with his work boots... really? You couldn't have pointed out the copper work from outside the tub? But I digress.

What they did tell us was this - ""We're going to have to pull it all out and start over... well, half the water can stay but everything else is wrong"". When I asked specifically what was wrong with the PVC I was told that I used ""the wrong kind of PVC"" to which I replied, ""I thought Schedule 40 PVC was acceptable"" whereby they informed me that I had not used schedule 40 PVC. The pipe has ""SCH 40"" printed right on the side.

When I asked about the water I was told that all my water lines need to be 3/4"" and I had used 1/2"" in certain places. The men from Connell informed me that while the 1/2"" wouldn't affect performance that it was simple not up to code. I challenged the men on their point as 1.) I had specifically asked the village inspector what size copper to use BEFORE I installed it and 2.) the inspector had already come by and had no quams with the diameter of my copper pipe. After a pause one of the service men responded ""Well, it depends on the specific situation"" but when I pushed him to tell me which circumstances required the treatment he was prescribing he informed me that it specifically pertained to the installation of a whirlpool tub.... which we don't have and could be clearly seen as our normal, standard tub is already in place.

Did we end up using their service? No, we didn't so I can't speak to the quality of the work. They wanted $6000 to do the work and of course that's before complications and scope creep which are inevitable with a project of this size. FYI- we had another plumber give us a quote and he quoted us $1600 for the same work.

Final verdict - pass on these guys or at the very least get a second opinion. I was appalled by the dishonesty displayed on our site visit.

Ted d.

A good plumber...
I have used Wayne over the years. He does most of the work himself and handles the job from start to finish. We have had him replace faucets, rod sewers, re-pipe, and layout new bathrooms. The work is done right and the prices are fair. I would not hesitate to hire this company again. Good work at a fair price.

Amy A.

Excellent plumber, reasonably priced, on time and professional. We have used them many times and have always been very pleased with the outcome. I have recommended them to many of our friends & neighbors.