Collier Plumbing

Syhie E.

Just want to give a quick review. Had Austin come in and replace a failed gas valve on a new Rheem water heater. He came in quickly replaced the part and let me know what was going on too. Very knowledgeable and courteous staff and I would recommend this service to anybody. Thank guys!!

Ron C.

Collier is more than other contractor quotes on price but I chose them because of the positive reviews. And the service by Mike was great! So if you don't mind paying a premium for piece of mind, this is your place. Only complaint is the office closes at 4:30pm weekday and they don't do Saturdays. This was brought up before awhile back in Yelp reviews and the response was that they are working to address this so I would like to know what the update is? Thanks.

Jaeson F.

Awesome people. Called them at 8:00 this morning and water heater was fixed by 9:30. Very courteous and helpful.

David T.

AVOID AT ALL COST!!! Don't waste your time or money and keep searching for another plumbing company. I would write a complete review on these money sucking misinformed lazy destructive people but they are not worth the time. If you value your home or personal property do not hire them. You have been WARNED!!!

Khatereh G.

They were very great and helpful. And solve my problem very fast ( my water heater was leaking water and I had to change it to a new one). They were really polite and helpful on the phone. I called them around 3 pm and they told me since they only work till 4 pm they cannot send any help for me for the same day, but they can send someone the next day in the morning at 10 am.
Their plumber came on time and chanege the brocken water to a new one in less than 2 hours.

Gary S.

Nick, from Collier plumbing, was outstanding and very knowledgeable. He arrived on time, installed a water heater, fixed my leaking bath tub and replaced my broken outdoor water spicket. Everything was completed in a timely manner and the price was reasonable. Will definitely do business with this company again.

Jake B.

My Rheem hot water heater has been something close to a ""lemon"" ever since we put it in last July. First, it wouldn't light. (This, despite advanced technology and a powered vent, all of which were supposed to make it more efficient and easy to monitor.) At the ""11th hour"" of our second day without hot water, I finally got their help desk people to tell me how to REBOOT the thing. Then it happened again--in the rain. Having saved the instructions ""just in case"", i managed to reboot it once more. This time my help desk call merely confirmed that I had it back running again. Two nights ago, it died a third time. This time, I couldn't reboot it. No matter what I tried, it was toast, and the error code wouldn't change. (As it turns out, the help desk told me the error code signifies ""sensor lockout"", so there was no way it would start. They would send me a new sensor and walk me through the install. I pressed for something better than waiting for an express package, and they came up with Collier Plumbing, who actually had the right sensor in stock. They dispatched Austin to my house to do the job.

I couldn't even be there for the sensor change-out, as I was at the shop waiting for my car to be fixed. My water heater is housed on an outside wall, but it's still awkward to get to, because there's house-high bottle brush on either side of the door, and the entry itself is positioned five feet higher than my neighbor's yard below--with a river rock retaining wall to get over. (Not a problem if one has the right size stepladder or platform, but a pain to negotiate in any event. Imagine explaining this to your technical support person via cellphone conversation!)

Austin took it all in stride. He found the door, got up on our level, and went to work. He replaced the sensor and reported back to me that he had re-started my hot water heater--all in the space of a half an hour or less. How can you beat that?

John K.

Back in January of 2016, I called Collier Plumbing because they were they were the only ones, locally, who work on Tank less Water Heater. I had a Bousch unit. (POC). John and his crew worked on it all day to no avail. Everyone was very professional, upfront, and courteous. After working on the unit all day, he came to the conclusion that a new unit, one that he recommends and works on, (RHEEM), is what I should do next.
It's been a little less than a year and the Rheem unit is working GREAT. I had Collier Plumbing here, Austen, to service the unit after a year in service. They showed up on time and all was good in an hour.

Thanks John and Crew!

Michael C.

I don't write a lot of reviews but the guy Mike Juttner who worked on my Rheem water heater was awesome. Let me preface my comments by saying that I got this work done via warranty so I don't know too much about pricing and all that stuff as the repair was covered by warranty, but the plumber Mike really went out of his way to do a awesome job to fix the water heater in about hour. We didn't have hot water for 5 days and Mike fixes it in less than a hour. After he fixed the leak he found he stayed to check if there was more leakage and drained all the water out of the bottom while replacing the pilot cover for the water heater cause he said it was faulty. Explained to me all the different problems that could be the problem and how to troubleshoot them by myself if I need to. I don't know the Collier plumbing too much but this is one awesome worker, would definitely call for work again. Awesome work, quick service, thanks Mike Juttner.

Wj R.

Austen, was the man..Friendly and professional. He came within 10 mins and completed the job timely. Nothing hidden, prices were as quoted. Great service and reasonably priced. I'll be calling them again for all my plumbing concerns. Yes, I recommend highly.