Colepepper Plumbing

Cindy K.

The plumber installed a kitchen faucet for me. I am very happy with the job done. The company is ethical and efficient.

Sherri T.

Love this company! Amam plumbing blew us off and missed their scheduled appt. bet. 5-6 pm. Called Colepepper and they were out at 8am the next morning. Prompt and friendly service with reasonable prices! Will definitely call them for any and all my plumbing needs.

R M.

I wish I could write a good review, Mitch seems like a nice guy. Unfortunately, I think, but cannot prove, my mother-in-law was taken advantage of. She was charged $8900 to hydrojet her system and install two clean out ports in front of her single story 1400 sqft two bathroom house. It was suppose to fix her clogged drains. it did for a month or so. She lives alone so there is not much use of the drainage system. The house is about 50 years old. Mitch came back with a drain camera and said the pipes had collapsed. He showed me, I'm not a plumber, but they didn't appear collapsed to me. He quoted $60,000, (not including the repairs to the floor, walls, etc. after the pipe was replaced) to dig up and replace the straight pipe (50-60 feet) from the street to the rear bathroom plus reroute the kitchen drain around the outside of the house to the front yard. We could actually knock down the house and rebuild a new one for about $250K. I'm disappointed because we thought we had a fix to her plumbing problem, but really wasted $8900. An insurance adjuster came later and was amazed at the cost. He had never seen a cost this high.

D D.

Mitch came out, with whom I believe was his son, but very well could have just been an apprentice. Either way, the quote for a replacement water heater was met with my sarcastic laughter and a ""Thanks! I'll keep your quote in mind!""

Insane for a replacement water heater. Did not use and received much more reasonable quotes elsewhere; several hundred dollars less.

It's a water heater replacement, it's not rocket science.

Nick C.

Very satisfied with the results of their installation of a new water heater, water filter, and new heater and air conditioner (HVAC) in my residence. Quick response (same day service). They always kept me current on any charges. Their installation costs were reasonable. You get ten year free service as an added bonus. I highly recommend Colepepper Plumbing and would use them again.

Jessie B.

It was raining. I had a leak. I called the plumber that I usually use. Of course, on a rainy day, they are booked solid. I called 3 other companies but no one could come for 48 hours.

Colepepper was the only company available.

The work was done by the next day. Their work was fine. The leak was fixed. That's not the problem. The problem was a shelf was pulled out of my wall. I constantly asked the technician if anything was needed to be moved. Nothing was said. Now I have 8 quarter inch sized holes in my drywall.

I called to ask what happened. I was yelled at. I asked to speak to someone else, but the technician on the phone claims to be the owner. Now I not only had to pay $600 for a pipe to be snaked, but I have to pay to fix drywall that had nothing to do with the problem.

I don't understand. I'm left confused.

Michelle W.

I found the company on the internet. They were open 24 hours, were close by and scheduled an appointment that fit. Mitch was supposed to come out. Someone else came, quoting a price for the part at over 300% retail. A garbage disposal should not cost $900 for the part alone. Yes, that was the price quoted. My disposal, an Insinkerator 3/4 HP, costs $209 at Home Depot today.

I told him I would pay for his fee, and he could go. No sale. He asked what would I be willing to pay? I gave him a number based on what Home Depot would charge for installation plus padding. He accepted and installed my disposal. I hope it works. I hope it doesn't die on me. I won't call them again. I'd buy my own disposal and have someone else install it.

At some point, this business will fail based on their business model. Luckily, the employees with this skill-set can go elsewhere. If I had a word to describe this whole experience - Predatory. I treated the installer nicely. Not one to shoot a messenger. I am writing this while my disposal is being installed. He's almost done - don't worry Mr. Colepepper, the check will clear. A lot of profit for 30 minutes of work. I think you take more from desperate homeowners. Maybe I should have been a plumber.

Chris L.

Horrible. I had an urgent leak, someone called to say they were coming and then no one showed up! I called them and and their scheduling person said the guy was put on another job. With a leak you are already stressed and this is how they help? So disappointed.

Mike D.

My tenant called this company for a clogged kitchen sink. Miquel was the technician who called me to explain that in order to clean out the drain the pipe needed to be removed and a clean out drain installed, the cost $489. It turns out they did not install a clean out drain and instead only snaked the drain and charged me $489, when I called to complained. Candise explain to me that was the correct cost for cleaning the drain. I would have never agreed to pay 500 to simply clean a drain however, even assuming I misunderstood Miquel, That is 4 to 5 times what other companies charge. I have no problem with this company charging whatever price they want however, I think customers have a right to know. I wish I had checked yelp first but, my tenant called them and I was on the road so really was trusting the technician. I will check reviews for now on before agreeing to anything.

Daniel J.

I scheduled an appointment, and my wife took the day off work. They gave us a 4 hour window and said they would call her before coming. When they didn't call or show up, I called them to find out what was going on. Only then did they call my wife with some story about how they couldn't get a hold of us. When she said she'd been home all day and had received no calls, they said they didn't know what happened. While they did apologize and offer to send someone the next day, we declined decided to find a more reliable company.

The only reason I gave them 2-Stars instead of 1 is because they were at least polite when they finally contacted my wife.