Colepepper Plumbing

Peggy D.

After showing up 5 minutes late for what I thought was a routine leaky faucet, the two plumbers looked at my faucet as though they'd never seen one before, spent 10 minutes out at their truck, and then pronounced that they didn't have the parts and it would be several hours for them to get them. I sent them away and won't ever call them again. What a waste of my time.

Kelly R.

Alex was super professional came over quickly and took care of the problem quickly after business hours on a friday. My business could have flooded but he fixed it! Highly recommend their service.

Zairiah M.

Sunday morning emergency, water leaking under kitchen sink. We called Colepepper Plumbing. Mitch was very professional. He gave us a few options with absolutely no pressure. We are very happy with work done. Clean and efficient. We highly recommend Colepepper Plumbing. We will be requesting Mitch for future work.

Gretchen W.

I just got a $1,400+ estimate for replacing the pressure balance valve in my shower (I have the valve), which simply requires shutting off the water, draining the hot water tank, unscrewing one screw and putting the valve that I have. The process takes about an hour to drain the line. What a RIP OFF!

Well, i'll not be doing business with that outfit.

Karen C.

Mitch and another employee responded to my mother's call. She had a problem with her toilet - it wasn't filling and flushing properly. They advised her that the flapper was not working and needed to be replaced. This, they advised, would be $149 to replace. However, to truly fix the problem, the entire inner workings needed to be replaced. This would cost $408 less a senior discount do $50 for a total of $358. My mother often questioned the price but ultimately agree as the work needed to be done quickly. A cursory check of the parts needed to replace all of the inner workings is, at best, $30.

I called Mitch to question his bill. I asked why it cost over $300 to spend 30 minutes to install a $30 part irrespective of the senior discount. I suggested she could have had a new toilet installed for less. His response ""not from my company"". Upon further discussion, Mitch said he had a company to run, insurance to pay for, they don't send guys with tattoos, they use blankets to keep things clean and put on booties when coming into a house. All of this is an expense of doing business they pass on to the customer.

When I told him that, in the LA market (where I live) there are many companies that would have done the job for $135-ish, he said that a one guy company could do this but he could not.
My mother is 91. Mitch answered his own phone.

John R.

I had a yard drain that was clogged, causing my yard to flood during our recent torrential downpour. Colepepper can out within 2 hours of my call and cleaned out my drain. I wish I could give separate ratings for service and pricing, because their service was excellent. Pricing, however bordered on ridiculous. $538 for snaking my yard drain. Took all f 1.5 hours. If it hadn't been an emergency (more rain on the way) I would have balked at the estimate. Drain is now clear! Service / staff 5 stars, pricing 1 star, they get a 3.

Curt H.

I had an emergency leak that flooded my kitchen and master bedroom, I called Colepepper they came right away, could not find the leak. The leak was found the next day, the drywall was already cut, pipe was exposed. Colepepper replaced the section and charged me $440. They also quoted me $900 to replace my regulator, I did it myself in 20 minutes and for only $83. They also quoted me over $19,000, to replumb my house, other quotes were $6,000 -$7,000. This company is way over priced and I feel taking advantage of situation. Beware!!

Kristi T.

I highly recommend Colepepper Plumbing. I had a water heater that was leaking and was in need of immediate attention. I called Mitch from Colepepper and he was at my house within hours. He gave me options to choose from and a extremely fair price. I was recently scammed by another plumbing company, so I was hesitant, but Mitch broke down the costs, my options, and he helped me out when it was extra work. He and his assistant Justin were very clean, efficient, professional and explained to me what they were doing so I was informed. I will definitely use Colepepper Plumbing again!

Kristi T

Jenny H.

Best customer service. They are quick to respond, very helpful and very knowledgeable. Help me with my issue and were very reasonable in price. Would without a doubt call them again for any plumbing needs.

Michelle G.

I bought a Groupon for Colepepper Plumbing, and used it to fix a bathtub that was slow to drain & to re-caulk the tub. Mitch answered his phone promptly when called, and was easy to set up an appointment with. He showed up right on time, wore shoe covers when inside my home (we don't wear shoes in our house, so for this I was thankful!), was quick & knowledgeable. He was pleasant, thorough, and left my home without evidence that work had been done. Only reason I didn't give 5 stars was because he seemed a little pricey, however, guarantees his work, so I'm looking at the extra cost as sort of an ""insurance"" for a job well done.