Cold is on the Right Plumbing

Troy W.

We recently lost both of our water heaters to old age. We reached out to Cold is On the Right Plumbing, who we have been using for our plumbing needs. They were quick to come out and quote multiple options to replace our water heaters with the traditional tank type heaters to upgrading to a tankless. We took the leap and went tankless, but were very disappointed in the 2 minutes it was taking for hot water to show up at the faucet. Cold is On the Right quickly sent out Bren and Jake to resolve the issue. I want to give a big shout out to Bren for his relentless pursuit of the issue and Jake for backing him up every step of the way. I highly recommend Cold is On the Right for their outstanding customer service.

Ann M.

Once again I highly recommend this company. Their work is very thorough and they stand behind any repairs. I was having an issue with my master bath taking too long to get hot water and was wasting so much water and money. They were able to fix the issue and provide wonderful service. They are the only plumbers I truly trust.

Susan C.

I can't say enough good thing about my experience hiring Cold Is On the Right. Ryan at the office was very polite and got right back to me to answer my questions and was able to schedule me same day service. My PRV valve had gone out and the pressure to my house was crazy high. Santiago arrived on time (actually early!) diagnosed the problem and checked for possible other issues, quoted the job and fixed it on the spot! Less than 2 hours and we were back to normal. Thank you to the entire team for being so professional, prompt and reliable. I will call on you again for my plumbing needs.

Raymond B.

My water heater died last Sunday. On Tuesday, I was able to get the Cold is on the Right guys to come take care of the problem. Not only did they replace the water heater, but they helped with 2 other unrelated issues: replaced mixer valves in two showers and a toilet quarter turn shut off valve. Really glad they did the toilet valve, as he said it just popped off in his hand and could have shot off the wall at any time.

Brendin, Mike, and Dakota got me up and running in just a few hours and confirmed I had hot water before they left.

Audrey W.

Good experience. I called these guys twice and they were efficient and fast. Might be able to find rates a little cheaper elsewhere but these guys are available quickly and get the job done! That's important for where I live because there's been a ton of work for plumbers since February snow storm and many don't have availability until way out.

Joe C.

I contacted CIOTRP to have a shut off valve replaced that fed the water heater in my mother's house. I said I didn't want any unexpected charges so I wanted a quote for the work. The plumbers go to my moms house and my mom calls me to say that they see the valve and wanted to check that there wasn't a cross over causing water to fill the heater when the valve was closed. A couple hours go by and I call my mom and it turns out she's paid them and they've already gone. My mom said that they crew checked for crossovers in the house 3 times. How much to replace a single cold water line ball valve? $329. I never got the quote I asked for and I do feel overcharged for a simple job where I asked for a quote up front and gave explicit instructions as to what I wanted done. I spoke with my mother (the homeowner) and she also felt the charge was excessive for the work completed.

Clay S.

I contacted them to fix a botched wax ring installed by Radiant that left my house periodically smelling of sewer. I lived with this for nearly a year assuming the problem was with my ancient sewer line that would be costly inconvenient to replace. They discovered that the problem was an incorrectly and sloppily installed wax ring that wasn't even making contact with the toilet and fixed the problem the same day. They were very courteous with their efforts to leave everything better than they found it and went out of their way not to unnecessarily drive up the cost of the repair. I will definitely be using them again in the future.

Brett R.

Easy 5 stars from me. Thomas and Andrew were a pleasure to work with on our latest project. We had identified a potential shower leak and these guys came out to take a look and give their professional opinion and diagnosis. They were on time to all appointment windows, worked quickly and efficiently, and went out of their way to make sure I understood what the deal was at each step of the process. They're also very fairly priced and do an excellent job of cleaning up after the job is done. I would hire them again without a doubt!

Brian W.

Had a water leak on Friday at 5 and they returned my call on Saturday morning, said they had two crews working that day, and arrived at midday. Reasonable flat fee pricing, more so considering it was the weekend. Jeff answered my many questions and did a great job.

Kelly A.

Cold is on the Right was recommended to us by our outstanding electrician, Van Bruno. Since we trust him so much we called. We moved into an older home several months ago and they have really been fantastic. Customer service is great!! They were able to squeeze us in when fully booked last Friday when our kitchen sink broke and was leaking. They are a super fast, efficient and knowledgeable team. We highly recommend Cold is on the Right!
P.S. While they were here last week they said they'd bring us some yeti colsters. We just assumed they'd wait til we called them out again, but just now they stopped by JUST to drop off them off!!