Coastal Plumbing

Gerald P.

I highly recommend Eric Gronofsky for any plumbing issue. I have had several recent plumbing emergencies, and each issue was resolved successfully in a prompt,efficient,and courteous way. Eric is extremely honest in accessing the problem as well as in estimating the cost. I am aware that there are many plumbing companies to choose from,but I am completely satisfied with Coastal, and would always insist that Eric be assigned to resolve plumbing issues.

Gerald Polis
Del Mar

Steve M.

Inflated billing.

I've used Coastal Plumbing several times over the years, and have referred them as well. Recently I called them to address a leak from an unknown source near my washer. (My home is now a rental.) Coastal Plumbing was there quickly, gave a verbal estimate of $200-$300 to my renter, which I authorized. The final bill was almost $500. I expressed my concern over the cost and requested a detailed invoice from their office, which initiated an immediate goodwill $25 reduction. I got the detailed invoice, which showed 4 hours of labor. Per my calculations, the plumber was there 2.5 hours, which included the plumber's parts run to Home Depot. I called one of Coastal's managers and explained my issue, even stating I had a completion of work voicemail from his plumber time stamped 2:15...yet the invoice showed a 3:30 completion time. The manager gave me a $100 credit, but didn't seemed concerned about the false billing/ billing error. He was definitely more interested in my going away.

I won't be using Coastal again. It's a shame...they've been in the up-and-up before this.

Shelly S.

I have used coastal plumbing 4 different times . Each time they have been fantastic! They are FAIR in prices and knowledgeable. Our first job was out of their scope, & they helped us find the right company to solve the problem The last time they were here they estimated the solution xxx amount -- it turned out to be a bigger problem then what they expected even having the owner coming out 2 times to get a different set of eyes on the problem . They stood behind their estimate with just a small amount adjustment which was fair. In a heart beat we would use Coastal Plumbing for all our plumbing needs. .

Donna Q.

Coastal Plumbing did exactly what they were supposed to do! Showed up promptly, came when expected, fixed my malfunctioning toilet in 15 minutes, was reasonably priced and didn't try to sell me anything that I didn't need! Thanks, Bill!

Merlin P.

While attempting to change a cartridge in a shower faucet I broke the cartridge leaving part of the cartridge in the valve assembly.
I called Coastal Plumbing and had a plumber at my home in about an hour. It wasn't easy, but the remains of the cartridge was removed, and the new one was installed.
Coastal Plumbing exceeded my expectations, and took care of a problem that required the water being turned in my whole house.

George C.

Coastal plumbing had done work here for our HOA concerning slab leaks in concrete which they simply replaced in they broke again due to the land movement that affects the area. An experienced plumber would suggest not below ground cold water feed but above ground to prevent the same problem happening again but they didn't. Watch out for this company as they may not diagnose plumbing issue carefully.

Dana B.

We had an excellent experience with Eddie Riboni at Coastal Plumbing, We had water leaking from upstairs which had been a long time problem. Eddie was assigned to our job and came to our house on time. He is a very skillful technician and checked the problem areas very thoroughly. After diagnosed the problem, he fixed the leaking. After his excellent work, the water leaking is gone. Later, he came over to rechecked the moisture level to make sure the problem has completely fixed.
We found Eddie is a good technician and good communicator. He explained to us what the problem was. And he worked very hard and beyond to give customers 100% satisfaction.

Carlsbad C.

This is one of the worst experiences I've had with a plumber. They charged me twice for something that didn't solve the problem at all and then when I needed to do it again and asked for them to do it under warranty, they apparently ""lost"" the record for the last service. They lack expertise and seem to just charge arbitrarily for products and services that aren't needed. Furthermore they never call you back and don't work after hours or on weekends. I would never use them again.

Susan H.

My HOA called this company to come out after the plumber that my home warranty company thought the leak in my neighbor's garage was coming from a common pipe instead of one of my pipes from my condo above. The plumber they sent out did such a hack job on the drywall to try to find the source of the leak. The leak came from the corner of the garage and there are only pipes along the edges of the garage... But the plumber put a 7ft by 5ft hole in the ceiling from the edge all the way to middle of the garage! Plus 3 other smaller holes! I am fine with the 3 smaller holes... But a 7x5 foot hole to find a leak? Really? My estimates to fix the drywall are $1200 and $1500 to find a leak! Plus the $165 for the hour and a half of his time to add insult to injury!

Gina D.

We had a gas leak and Costal Plumbing sent Tyler Roed out to fix our leak. Tyler fixed our leak and was extremely helpful on explaining the process to get our gas turned back on. He even came back to hook everything up because sometimes SDGE won't do it. Thank you Costal Plumbing for sending someone out so quickly and thank you Tyler for all your help!