CMS Plumbing

Joan B.

Absolutely a pleasure to work with! Jeremy is the most honest man I've ever met. Does clean, professional and timely work. Showed up when he said he would and finished the job to our satisfaction! Did not try to push work that did not need to be done. Will use them again in the future when services are needed. Have rentals in San Jose and have no problem giving them a key to get in and work!!

Doug B.

We had a clog that was causing our washing machine drain to overflow. I called CMS on the recommendation of a friend who has used them many times at many of the properties he oversees. They were cordial and helpful over the phone and set up an appointment that was good for us for the next day. They called in the middle of the next morning and asked if they could come earlier. Well, twist my arm! Sure!
Jeremiah came, we talked about the charges. He was engaging, informative and knowledgeable. He took excellent care of our problem and charged us exactly what he said he would. No hidden fees or costs. A good job, for a good price, by good people. Can't ask for much more than that.

James G.

Great service - very professional and thanks to Hunter for resolving the issue promptly and effectively.

Morgan M.

Best service ever! Called first thing this morning for my parents and had a call back within minutes. Alexis was knowledgeable and courteous! Will continue working with CMS Plumbing forever because they truly are the BEST of the best!

Dave L.

Two companies had tried to fix the temperature knob on my grohe shower.
One ordered unnecessary part.

Rommel from CMS comes over and immediatly knows what todo. He was fast, friendly, and price was reasonable.

Also, appreciated them calling me 30 minutes prior to arrival so i didnt have to wait for them.

I would use CMS plumbing again and highly recommend them.

Victoria R.

I just had the team of CMS come by my home do some repairs on my sink. These two gentlemen where professional, great personalities and just great individuals to work with.. I strongly encourage you to try there services.. Big thanks to Jeremiah and Keven.

I will definetly reccomend you to friends. Be well always,

Vicky

Marcus J.

Had some plumbing problems at my place, so called CMS to set up an appointment. Spoke to the receptionist, told her the problem, and she said she would call me back shortly with available time windows. Sure enough, she called me back within 10 minutes with a morning 10am-12pm window or a later afternoon window. I chose the morning window.

Now we all know when plumbers, cable repairmen, or any kind of service gives you a window; there's a good chance it'll be at the end or late, so I was very surprised when I heard a knock on the door at 10:03.

Gentleman came in, I showed him the problem areas, and he was able to get to work right away. Took him no time at all to finish the job and wrote me out the invoice that was very reasonable.

Will definitely use CMS again for future plumbing needs and will recommend to friends.

George H.

I used the online, ""contact us"" feature found on the CMS Plumbing website. I provided them a description of my plumbing problem, my email address and my phone number. I was happy to receive an email within minutes that stated that they had received my information and would be contacting me as soon as possible. It's been four days and I've heard nothing. I'm glad my problem isn't an emergency. I guess it's time to move on to another plumber.

John N.

We had a kitchen sink drain issue. It was clogged. Ug. Tried liquid plumber, and a short snake no luck......

Called CMS they arrived ""early"" with a complete professional named Rommel which had the right tools and knew how to clear the drain.

45 minutes later all is cleared. I greatly appreciate the service and response time. No bs got the job done. I will use them for any plumbing needs with confidence.

Abhishek G.

Hidden charges - stay away

Got them to fix the main drain clog. The owner quoted $150 per hour on phone, the guy who came to do the work was actually pretty decent and got the job done in 10 min, but alas their minimum charge is of 1 hour, so had to pay that.
So, they charged $156 for the 10 min job.
Now the real surprise come up when they invoice me for an addition ~$50 for some hidden charges -

$5 for gloves (really? - why did they not tell me about this earlier - I could give them extra pair of disposable gloves)
$10 for travel (wow so $156 for 10 mins does not cover travel - again really? that way every service should have extra charges for travel)
$30 for machine charge - again seriously - isn't that part of the jobs

Why don't they charge for every screwdriver and any other tool they use in addition for $156.

Total came up to $201 - I managed to find a 10% coupon online, but still ended up paying $181 instead of $135 which I thought I would pay.

Not fair pricing, would never call them again because I do not know how much I will need to pay for the tools they use