Citywide Plumbing

M. L.

First off, Johnny is both professional and courteous. Johnny replaced the seal to a toilet. The spout to the bath tub was replaced. A new garbage disposal was installed. And a new kitchen sink faucet was installed. Overall, the work done was professional and completed in a timely manner. Pricing was fair. An written estimate was given on the initial visit. I would have NO problems recommending Johnny/ Citywide Plumbing to anyone!

Mark M.

I've worked with Johnny on many plumbing jobs with my previous company. He is the only vendor that arrives early and is respectful of the property. He wore shoe covers at all the jobs I asked him to assist with, and was very professional. Always my first choice for any plumbing or water heater job.

Craig C.

Needed to fix a clogged sink and checked Yelp for plumbers in the area. Called Citywide and spoke to Johnny, who provided a ballpark estimate over the phone. Scheduled an appt for later that week. Johnny called a few hours before the appt confirm time and logistics. Sure enough he was there on time and fixed the problem without any hassles. In and out in ~30min.

It may seem obvious to expect someone to show up on time and do the work as expected. But this isn't always the case. Johnny was friendly, reliable, professional and knowledgeable. Even spent the time to answer a few questions I had about our water heater. And he knows where to find a good slice of pizza! Would call Citywide again in a heartbeat!

Allison F.

Johnny is the best. Honest, friendly, professional, and works hard. He has unclogged my kitchen sink twice, and also installed a water heater for us. Both times that he unclogged our kitchen sink went smoothly and quickly; he ran his snake twice to ensure the clogs were clear both times and cleaned up after himself. When our water heater started to leak, I called him up on a weekend just to leave a voicemail and get on his schedule the following week to install a new water heater. He called me back within an hour even though it was the weekend and got me scheduled. Johnny ended up having to return two of the water heaters he picked up from Home Depot because they were dented (!!!!) but once he picked up the third water heater, he installed it quickly. His prices are fair, he's always prompt, wears boot covers when he enters your house, and is an absolute professional.

Charles D.

I'm usually only here to write bad reviews when something or someone fails to satisfy me, so this five star review is new for me, but I'll try since it is totally deserved. My hot water heater failed...I called Sears...they scheduled me for a look-see: in 4 weeks! ""You try not taking a shower for 4 weeks,"" I said to the handset as I slammed it back into it's cradle. I subsequently came to Yelp for help, and took a leap of faith with Johnny - now I'm a believer, and just out of a hot shower after only 1 day. He's polite, unassuming, friendly, drives a nice new plumbing van and not a rusted out wreck, and came to my rescue the next day (I called at 7PM and he answered!). He didn't complain about two flights of stairs (oops, my bad Johnny: did I forget to mention those?), and took extra effort to protect my wood floors. But what impressed me the most was the quality of his work: new gas shut-off valve, ""legal"" earthquake straps, new copper pipe, and he even cleaned the overflow tray and floor in the hot water closet - all this without me having to ask, and believe me all the old equipment was OLD. Johnny rocks, and that's no bs.

Nina G.

I needed a dryer vent installed for my gas dryer (in garage, very long distance to travel to the outside) and part of my gas line replaced--Johnny and his team did a fantastic job at a really fair price!
Johnny was the only plumber I talked to who recommended that I get a booster fan to help with venting and condensation build up since the vent pipe is way longer than standard due to where my laundry hook ups are in the garage. Such a good idea as it turns out!
The installation was well done, good materials used, and everything was neat and tidy when they left. Johnny was incredibly responsive via phone and email, and was on time for both the estimate and subsequent work.
I'm incredibly pleased and Citywide Plumbing will be my go-to company for any future plumbing work.

P.S. There was a small issue with the fan (a fluke manufacturing issue, nothing to do with Citywide's work), and Johnny came out to replace it and fix the problem. I really appreciated his conscientiousness and quality of service.

Stephanie R.

I needed to relocate our laundry and replace old leaking galvanized drain pipes. I determined that the best way to do both of these was to relocate the main cast iron drain line to underneath our basement floor.

I expected it to cost a lot and I wanted to get a few quotes. The first plumber insulted our house when he came out. He proposed a solution which was fairly expensive, but would have kept the pipe above the floor, which I felt was not a definitive solution. I didn't want him back in our house.

I called Johnny and he came out and really listened to what I needed. We traded ideas until we came up with a good solution. He shot me a number to relocate the line and some other work, which was less than I expected. He emailed me later: He thought more about it and could do it for less! I bailed on getting more quotes and went with Johnny.

I expected to be without plumbing for a week. He came out and got going, while I went to work. When I got back, everything was done except for the new concrete. My wife was home and he gave her status updates and kept the plumbing downtime to a minimum. He came out later and finished-up. The new system looks great and works great.

We've had him out since for three service calls unrelated to the first project. On the third one, the ""easy"" solution didn't work, but he quickly found the root cause. This meant more under-slab work. He very quickly shot me a price. He came out a couple of days later and was done well before I got home. As before, the cost was what he quoted.

We are extremely please with Johnny and have recommended him to others.

(review as written by my husband Eddie)

Jill S.

I had a really great experience with Johnny. He was very knowledgable, responsive and friendly while helping us with our bathroom and kitchen remodel. He did quality work at a reasonable price. Having dealt with several plumbers in the past I know how hard it is to find a good one. I highly recommend him!

Raul M.

Found johnny via yelp search. I called to discuss problem w my water heater and he knew exactly what the problem was (failed thermal coupler). He replaced it within minutes with $10 copper assembly unit at no charge but had a policy of 2 hour minimum for labor which I had no problem paying and was still less than other competitor was charging. Johnny was very professional and took the time to explain the problem and offered his opinion of other units when asked. I would definitely contact Johnny again for future plumbing services.

Vanessa P.

I normally don't write reviews but Johnny is the best for in town, not only he gets the job done for a reasonable price. He fixed my sink that was leaking into the garage and shower head. I highly recommend his service.