Citywide Plumbing

lila l.

Johnny is great! He responded to me quickly, came over and gave me an estimate. He took care of 4 problems in my bathroom and kitchen: replaced 2 sets of faucets, one he helped me and bought it for me because it is hard to get, replaced a toilet and rerouted the clothes dryer exhaust that was not working. He is professional and his prices are fair. Johnny lets you know exactly what he is doing. I will call him again for any plumbing jobs I have!

Angelica C.

I contacted him through ""request a quote"" link on his Yelp page. He was quick to respond and punctual when he showed up. His prices are fair/average compared to everyone else, but he was quick to respond, and that's why he got my business.

Long story short, he changed the faucet in my kitchen. He was even honest and said it was repairable, but gave me the option of a new one. I decided with a new one, given I already purchased it from an outside vendor. Took about an hour at most to do the job.

I'd use him again.

Myron J.

Johnny was great. He cut out eight feet of concrete in the basement, installed new pipe from a toilet which was repeatedly plugged. He replaced some corroded pipe that was not part of the original job at no extra cost. he replaced the concrete, unplugged a floor drain, cleaned up, and removed all the waste material. came on time and finished early. Charged $1,000 less than highest bid. highly recommended.

Sarina J.

Long story short.... I had a horrible experience with previous iffy contractors so I went on Yelp and searched for a company with NO negative reviews. If i saw even one negative review I moved on to find a next one. I couldnt take anymore risk with sketchy contractors giving me extremes in quotes.

My water heater was a time sensitive matter that involved my HOA. I came across this Yelp page and was impressed by all the positive remarks. Through Yelp, I clicked on ""Request a quote"" and it indicated that the response time would be in 3 hours. In my request I explained to Johnny my previous drama and he actually Yelped me back with his number in 30 minutes! I was at work at the time so we communicated through text. I work in the Operating Room, so text is the most convenient way of communication with me. Ive actually never even met Johnny or spoke to him verbally . Sadly thats how much I work, but through text and email,he got the job done.

My situation was a pretty tough one. The builders in my development built the homes so that a specific type of water heater had to be installed here- pro vent blah blah. Its not possible to buy an ordinary water heater from Home Depot and install it. Before Johnny, that was done and it was completely wrong. The type of water heater that was initially installed in my home was no longer made by the company.

Immediately , Johnny took matters in his own hands. He was in contact with my HOA contact for me which helped me a lot. It took a few weeks to get the job done because the water heater he installed was a special order.

Johnny provided excellent service and I would highly recommend him for any job because Im confident he can get ANY job done.

M. L.

First off, Johnny is both professional and courteous. Johnny replaced the seal to a toilet. The spout to the bath tub was replaced. A new garbage disposal was installed. And a new kitchen sink faucet was installed. Overall, the work done was professional and completed in a timely manner. Pricing was fair. An written estimate was given on the initial visit. I would have NO problems recommending Johnny/ Citywide Plumbing to anyone!

Mark M.

I've worked with Johnny on many plumbing jobs with my previous company. He is the only vendor that arrives early and is respectful of the property. He wore shoe covers at all the jobs I asked him to assist with, and was very professional. Always my first choice for any plumbing or water heater job.

Craig C.

Needed to fix a clogged sink and checked Yelp for plumbers in the area. Called Citywide and spoke to Johnny, who provided a ballpark estimate over the phone. Scheduled an appt for later that week. Johnny called a few hours before the appt confirm time and logistics. Sure enough he was there on time and fixed the problem without any hassles. In and out in ~30min.

It may seem obvious to expect someone to show up on time and do the work as expected. But this isn't always the case. Johnny was friendly, reliable, professional and knowledgeable. Even spent the time to answer a few questions I had about our water heater. And he knows where to find a good slice of pizza! Would call Citywide again in a heartbeat!

Allison F.

Johnny is the best. Honest, friendly, professional, and works hard. He has unclogged my kitchen sink twice, and also installed a water heater for us. Both times that he unclogged our kitchen sink went smoothly and quickly; he ran his snake twice to ensure the clogs were clear both times and cleaned up after himself. When our water heater started to leak, I called him up on a weekend just to leave a voicemail and get on his schedule the following week to install a new water heater. He called me back within an hour even though it was the weekend and got me scheduled. Johnny ended up having to return two of the water heaters he picked up from Home Depot because they were dented (!!!!) but once he picked up the third water heater, he installed it quickly. His prices are fair, he's always prompt, wears boot covers when he enters your house, and is an absolute professional.

Charles D.

I'm usually only here to write bad reviews when something or someone fails to satisfy me, so this five star review is new for me, but I'll try since it is totally deserved. My hot water heater failed...I called Sears...they scheduled me for a look-see: in 4 weeks! ""You try not taking a shower for 4 weeks,"" I said to the handset as I slammed it back into it's cradle. I subsequently came to Yelp for help, and took a leap of faith with Johnny - now I'm a believer, and just out of a hot shower after only 1 day. He's polite, unassuming, friendly, drives a nice new plumbing van and not a rusted out wreck, and came to my rescue the next day (I called at 7PM and he answered!). He didn't complain about two flights of stairs (oops, my bad Johnny: did I forget to mention those?), and took extra effort to protect my wood floors. But what impressed me the most was the quality of his work: new gas shut-off valve, ""legal"" earthquake straps, new copper pipe, and he even cleaned the overflow tray and floor in the hot water closet - all this without me having to ask, and believe me all the old equipment was OLD. Johnny rocks, and that's no bs.

Nina G.

I needed a dryer vent installed for my gas dryer (in garage, very long distance to travel to the outside) and part of my gas line replaced--Johnny and his team did a fantastic job at a really fair price!
Johnny was the only plumber I talked to who recommended that I get a booster fan to help with venting and condensation build up since the vent pipe is way longer than standard due to where my laundry hook ups are in the garage. Such a good idea as it turns out!
The installation was well done, good materials used, and everything was neat and tidy when they left. Johnny was incredibly responsive via phone and email, and was on time for both the estimate and subsequent work.
I'm incredibly pleased and Citywide Plumbing will be my go-to company for any future plumbing work.

P.S. There was a small issue with the fan (a fluke manufacturing issue, nothing to do with Citywide's work), and Johnny came out to replace it and fix the problem. I really appreciated his conscientiousness and quality of service.